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"Habitaciones amplias, pero les falta una limpieza a detalle,la alberca estaba llena de pelotas de un evento que hubo y los días lunes y martes no hay servicio de comedor ni bar, la a encargada es muy amable y servicial, creo puede mejorarse el mantenimiento de este alojamiento que tiene muy bonitas vistas a la laguna y tiene una bonita arquitectura"

"The staff is very friendly!"

"Na"

"An excellent location "

"Worst hotel experience for a supposed 5-star property. Dirty rooms, cockroaches, ants, clogged bathroom, no hot water, weak A/C, Wi-Fi not working, and dog feces on the terrace. The only response was “sorry,” with no compensation at all. Definitely do not recommend, especially for the price charged."

"Fatal todo sucio sin agua caliente ni un agua en la habitación . No vayan"

"It was ok"

"Staff very friendly and efficient, great atmosphere and location by the lake"

"The room is very clean as well the lobby the staff is friendly and we were in the center so ever was walking distance and ofc the transportation was close bY as well"

"Todo excelente muy recomendado "

" Clean, quiet, beautiful"

"It is a convenient place "

"Bueno buen precio."

"Excelente "

"Clean , we stayed a night and it was perfect no complains"

"Clean, amenities good"

"This is an incredible place. The staff was incredibly also"

"Ordenado y amable el personal, hasta ahorita no hubo queja ninguna por mis mascotas en la habitación!!"

"Nice place to atay"

"The place itself is beautiful and the staff was not exceptional. The view from our room was wonderful, and the property location is great. It's close to everything that is needed. I am definitely recommending this place to everyone. "