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Novotel Sydney West HQ Hotel

4.0 star property
Travelers can dine at six on-site restaurants offering Mediterranean cuisine and kids' meals, then relax with coffee or cocktails at Novotel Sydney West HQ

Choose dates to view prices

Novotel Sydney West HQ Hotel in Rooty Hill offers an upscale experience with six diverse restaurants for leisurely breakfasts. Enjoy peaceful garden walks, swim in the indoor pool, and unwind at three bars. Attentive staff ensure a comfortable retreat from everyday life.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$195
includes taxes & fees
8 June - 9 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 40.0 per night.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Novotel Sydney West HQ Hotel have a pool?

Yes, this property has an indoor pool. The swimming pool is closed on Christmas Day and New Year's Day.

How much does it cost to stay at Novotel Sydney West HQ Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Sydney West HQ Hotel on 8 June 2026 start from AU$195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Sydney West HQ Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Sydney West HQ Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Sydney West HQ Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Sydney West HQ Hotel?

Checkout is at 11 AM. Late checkout is available for AUD 100.00 (subject to availability).

Where is Novotel Sydney West HQ Hotel located?

Located in Rooty Hill, this hotel is within 2 miles (3 km) of Sydney Coliseum Theatre, Blacktown International Sportspark and Pinegrove Memorial Park. Western Sydney Parklands and Nurragingy Reserve are also within 3 miles (5 km). Sydney Rooty Hill Station is 15 minutes by foot and Sydney Mount Druitt Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nawaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, spacious, and comfortable for our family. The bed and extra bedding worked well, and we and the kids really enjoyed our stay. The only disappointment was that the swimming pool was closed. My kids love swimming, and that was one of the main reasons we booked this hotel. It would have been better if this had been clearly mentioned in the advertisement or before booking.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms spacious friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everyone was nice.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ashika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Managed to get tickets to Cirque Alice. Large clean modern room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vijayarengan

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, great dinner and breakfast options, nice clean rooms
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean Rooms. Very nice Hotel.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, amenities
Not a bad hotel for an average area, great dining options in the RSL connected to the hotel, awesome steak restaurant and the woodfired pizza is great, nice atmosphere as well. Hotel could do with some small updates, towels were thin and felt tired, bed was comfy and rooms are big
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

moh farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kayleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Nice big room , cheap breakfast convenient if going to the club for a show
Stayed 1 night in May 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overly large room that was very comfortable. Easy access to dining areas in club next door and entertainment venues
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Families

Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vanessa Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff member was extremely welcoming and helpful, we will be returning
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff very friendly and facilities were amazing.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are so lovely and friendly. Convenient.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great food options
Verified

10/10 Excellent

Heta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, comfy bed nice big room, lots of parking and very convenient to train station and bus also walker able to the shops, nice heat pool, big gym which I didn’t have time to use it, great food too. Great staff very friendly and helpful and thanks for the compliment I had in my room ( soft drinks for the 5 days ) I was staying. I had a great time staying in Novotel Hotel, I highly recommended to everyone.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great will stay again
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very warm and welcoming! I would definitely come back, the place was nice and clean. Room service was quick & very delicious also very affordable ☺️
Stayed 1 night in Apr 2025