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Citigate Central Sydney

169-179 Thomas Street Haymarket, 2000 Australia

Family-friendly Haymarket hotel near Paddy's Market

Airport nearby
Located in the city center of Haymarket, this luxury hotel is near the airport and within walking distance of Paddy's Market. Also nearby are Sydney Convention Centre and Darling Harbour. Show more
3 restaurants, a bar/lounge
In addition to 3 restaurants, Citigate Central Sydney features an outdoor pool. Other amenities include a bar/lounge and a business center.
Plasma television
Plasma televisions come with cable/satellite channels. Guestrooms also feature refrigerators, air conditioning, and sofa beds. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

80%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 26/06/2013. The check-out date cannot be after 26/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Citigate Twin Queen Room
2 queenCotton linens and triple sheeting. Sofa bed. View of the city, garden, and pool from balcony. Desk. Plasma television with premium cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.
King Harbour Suite
1 king2 twinCotton linens and triple sheeting. Sofa bed. View of the city, garden, and pool from balcony. Separate sitting and dining areas. Desk. Plasma television with premium cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.
Citigate King Room
1 kingCotton linens and triple sheeting. Sofa bed. View of the city, garden, and pool. Desk. Plasma television with premium cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.
King Harbour Superior
1 kingCotton linens and triple sheeting. Sofa bed. Windows open to view of the city, garden, and pool. Separate sitting area. Desk. Plasma television with premium cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with shower. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.
City View King Room
1 kingCotton linens and triple sheeting. Sofa bed. View of the city, garden, and pool. Desk. Plasma television with premium cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Air conditioning.
Citigate Room with Breakfast & Parking
1 king2 queenCotton linens and triple sheeting. Sofa bed. View of the city, garden, and pool. Desk. Plasma television with cable/satellite channels and pay movies. Wired and wireless Internet access (surcharge). In-room safe. Refrigerator and minibar. Ensuite bathroom. Bath amenities include hair dryer and complimentary toiletries. Air conditioning. Non-Smoking.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Caters to singles
  • Caters to couples
  • Caters to seniors
  • Caters to families
  • Caters to groups
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: AUD 23 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible bathroom
  • Handicapped parking

Property Amenities

In addition to an outdoor pool, Citigate Central Sydney provides a spa tub and a fitness facility. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

Business amenities at this 4.5-star property consist of a business center, secretarial services, and technology support staff. Event facilities measuring 265 square feet include conference/meeting rooms, a meeting/conference room, small meeting rooms, and a ballroom. This luxury hotel also offers tour/ticket assistance, multilingual staff, and a garden. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Citigate Central Sydney is a smoke-free property.

  • 24-hour front desk
  • Safe-deposit box at front desk
  • Restaurant(s) in hotel
  • Number of floors - 10
  • Self parking (surcharge)
  • Bar/lounge
  • Business center
  • Air-conditioned public areas
  • Express check-out
  • Airport transportation (surcharge)
  • Total number of rooms - 255
  • Room service
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Audio-visual equipment
  • Parking (surcharge)
  • Room service (24 hours)
  • Ballroom(s)
  • Number of restaurants - 3
  • Self parking
  • Banquet facilities
  • Breakfast available (surcharge)
  • Business services
  • Coffee in lobby
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Technology support staff
  • Designated smoking areas
  • Airport transportation
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Laundry facilities
  • Multiple small meeting rooms
  • Multilingual staff
  • Picnic area
  • Porter/bellhop
  • Meeting facilities size (feet) - 265
  • Number of meeting/conference rooms - 14
  • Secretarial services
  • Security guard
  • Smoke-free property
  • Photocopy machines
  • Fax machine
  • Garden
  • Spa tub
  • Suitable for children
  • Swimming pool - outdoor
  • Television in lobby
  • Translation services
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Wheelchair accessible
Citigate Central Sydney, Haymarket,  Australia, Property Amenities Property Grounds

Rooms

Citigate Central Sydney offers 255 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms feature city, courtyard, or garden views. Beds feature triple sheeting. A pillow menu is available. Plasma televisions come with cable/satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Haymarket hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Extra towels/bedding and wake-up calls can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

Citigate Central Sydney, Haymarket,  Australia, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Minibar
  • Coffee/tea maker
  • Pay movies
  • Hair dryer
  • Non-smoking only
  • Air conditioning
  • Climate control
  • Access via exterior corridors
  • Direct-dial phone
  • Refrigerator
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Private bathroom
  • Complimentary toiletries
  • Iron/ironing board
  • In-room safe
  • Clock radio
  • Desk
  • Sofa bed
  • Rollaway beds available
  • Cribs (infant beds) available
  • Blackout drapes/curtains
  • High-definition television
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • ESPN
  • Pillow menu
  • Plasma television
  • City view
  • Courtyard view
  • Garden view
  • Pool view

Dining

Citigate Central Sydney has 3 restaurants serving breakfast, lunch, and dinner. 24-hour room service is available.

Citigate Central Sydney, Haymarket,  Australia, Dining Restaurant

Recreation

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf - driving range nearby
  • Surfing/boogie boarding nearby
  • Whale-watching nearby
  • Yoga classes/instruction nearby
  • Tennis nearby
  • Racquetball/squash nearby
  • Running track/path nearby
  • Basketball nearby
  • Volleyball nearby
  • Aerobics nearby
  • Bicycle rentals nearby
  • Helicopter/airplane tours nearby
  • Swimming on site
  • Playground nearby
  • Bowling alley nearby
  • Golf lessons available nearby

National Rating

Official Australia STAR Rating provided by AAA Tourism Pty Ltd

AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Citigate Central Sydney

3.8
out of 5
avg. guest rating
Hotel service:
3.8
Hotel condition:
3.6
Room cleanliness:
4.0
Room comfort:
3.8
Location:
4.6
Neighbourhood:
3.8
80%

of guests recommend

out of 10 reviews

Write a review of this hotel

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Laura P from Territory of Guam (USA)
3.0
out of 5
Does not recommend this hotel
Posted 15 Aug 2011

“Stayed here only because the conference was here, won't go back.”

After paying to attend at and participate in the 2011 Sisters Inside Conference, held at the Citigate Sydney Center Hotel, I then booked my stay at the same hotel so that I would be able to simply go up and down in the elevator to get to my keynotes and workshops. The convenience factor was inarguable, but the restaurant was expensive; room service consistently delivered food outside my dietary restrictions despite my having discussed and specifically requested when I placed the order; the broadband was so slow that I spent 3-4 hours every evening addressing email while the same task at home takes less than 30 minutes; and the lack or wi-fi led to phone charges in excess of US$750 when I could have texted for free.

Area recommendations
I do not know Sydney well enough to recommend a neighborhood.
A Traveller from Port Stephens
5.0
out of 5
Recommends this hotel
Posted 23 May 2011

“Central Location”

The Citigate Staff were very helpful & friendly, the location is central & convenient to many restaurants, the local market, & Darling Harbour - perfect for what I needed. Parking was right next door so no hassles there. The room was clean, comfortable & spacious it was everything we needed for our weekend in Sydney.

Grace C from Australia
2.0
out of 5
Does not recommend this hotel
Posted 4 Apr 2011

“Not impressed. Big different between 4 1/2 and 5 star hotels in this case”

From the time you step in the lobby, i could tell there was a big different in that half a star between and 5 and this 4 1/2 hotel. The lobby stank like cigarette smoke, despite it being illegal to smoke indoors in NSW. The carpets in the room were disgusting and stained, the doorway to the bathroom had sharp bits coming out of the carpet and was on a slop, i tripped twice in a one nice stay. The bathroom sink was stained and had mould and so too did the shower. I will not be staying at this hotel, nor recommending anyone do. There are much better hotels within the area for the same, if not better price.

Area recommendations
Darling Harbour, amazing restaurants and entertainment
A Traveller from ny ny
4.0
out of 5
Recommends this hotel
Posted 20 Oct 2010

“good value”

decent hotel, rooms a little well used almost ready for refurb

Area recommendations
haymarket is in walking distsnce of everywhere in the CBD and there are plenty of restaurants. Close to the central rail station
A Traveller from Los Angeles
4.0
out of 5
Recommends this hotel
Posted 4 Dec 2009

“decent hotel with the price”

It is not a bad hotel. I don't think they have wireless internet. It doesn't seem easy to connect the internet with the cable.

A Traveller from New York
4.0
out of 5
Recommends this hotel
Posted 2 Sep 2009

“Good for the money”

Very cheap to stay, walking distance to everything, helpful front desk...uncomfortable bed.

A Traveller from Brooklyn, NY
5.0
out of 5
Recommends this hotel
Posted 5 Aug 2009

“great stay”

hotel staff is extremely helpful! easy location right next to central station

A Traveller from Sydney
3.0
out of 5
Recommends this hotel
Posted 3 Apr 2009

“walking distance to everything in the cbd”

i'm glad we chose citigate. it is walking distance to our conference venue, close to chinatown where the cheap delicious meals are, as well as public transport.

A Traveller from Gold Coast, QLD
5.0
out of 5
Recommends this hotel
Posted 16 Mar 2009

“Great Location, Great facilities,”

Very nice well priced hotel in Darling Harbour, Would definately stay again

Traveller's tip
Right near China Town, plenty of places to eat and visit
A Traveller from NYC
2.0
out of 5
Does not recommend this hotel
Posted 15 Mar 2009

“Save your money and stay somewhere else”

The Positives: The hotel in itself is not too shabby. The rooms are clean and the bedding is adequate. The Negatives: The bathroom is tiny. The bathtub is extremely slick (I almost slipped but luckily grabbed hold of the shower curtain). The room overlooks a hideously dirty roof-top garage and opens up into neighboring building's balconies - filled with drying laundry. My partner and I looked for the views from all other sides of the hotel and did not see anything superior. Next, the hotel is in a very Asian part of Sydney with quite a walk to the Opera House and Royal Gardens. My partner and I were looking for authentic Australian/Aboriginal culture and I don't think that Citigate Central has anything bordering on even a hint of such affiliations. Finally, and most grossly - the service at the hotel. We had to wait three hours and call four times before a simple vase could be brought to our room as the hotel staff informed us to wait 5 minutes as "it will be right up." The incompetence and slow service both at the "concierge desk" and front desk could only be rivaled by the non-existent taxis that had been ordered for us and we waited for. After half an hour or so, we walked half a block and flagged one down. Ridiculous. So my advice for those considering visiting this "four-star" hotel is to get a three star one closer to Darling Harbor and spare yourself the agony of disappointment that Citigate readily supplies.

Traveller's tip
360: Not great food but awesome views.

Citigate Central Sydney

169-179 Thomas Street Haymarket, 2000 Australia

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Nearby Points of Interest

  • Paddy's Market - 0.3 km / 0.2 mi
  • Sydney Entertainment Centre - 0.4 km / 0.2 mi
  • Powerhouse Museum - 0.4 km / 0.3 mi
  • Chinese Garden of Friendship - 0.5 km / 0.3 mi
  • Sydney Convention Centre - 0.9 km / 0.5 mi
  • IMAX Sydney - 0.9 km / 0.6 mi
  • Darling Harbour - 1 km / 0.6 mi
  • Sydney Town Hall - 1 km / 0.6 mi
  • Queen Victoria Building - 1.2 km / 0.7 mi
  • Australian Museum - 1.3 km / 0.8 mi
  • Sydney Tower - 1.4 km / 0.8 mi
  • Wildlife Sydney - 1.4 km / 0.9 mi
  • Sydney Aquarium - 1.4 km / 0.9 mi
  • Australia National Maritime Museum - 1.5 km / 0.9 mi
  • Pitt Street Mall - 1.5 km / 1 mi

Location Highlights

  • In city center
  • Casino nearby
  • In business district
  • In entertainment district
  • Airport nearby
  • Convention center nearby

The preferred airport for Citigate Central Sydney is Sydney, NSW (SYD-Kingsford Smith Intl.) - 6.9 km / 4.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Sydney, NSW, Australia (SYD-Kingsford Smith Intl.)

Area:

Sydney Central, New South Wales, Australia: Definitely the place for a traditional Yum Cha experience, Chinatown offers a multitude of dining choices. Set just at the southern tip of the central business district, it bustles with activity later into the evenings than most city-centre neighbourhoods. Dixon Street’s pedestrian mall is the hub, with herbalists, greengrocers, boutiques, food halls, and modern shopping malls within a 0.5-km radius.

Citigate Central Sydney

169-179 Thomas Street Haymarket, 2000 Australia