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Reviews of DoubleTree by Hilton Seattle Airport

4 out of 5
DoubleTree by Hilton Seattle Airport
18740 International Boulevard, SeaTac, WA

Reviews

7.6

Good

Rating 10 - Excellent. 624 out of 1549 reviews" "
Rating 8 - Good. 351 out of 1549 reviews" "
Rating 6 - Okay. 245 out of 1549 reviews" "
Rating 4 - Poor. 171 out of 1549 reviews" "
Rating 2 - Terrible. 158 out of 1549 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Hard to navigate the hotel, long walks to get to the room that include going up 3 levels and then crossing a hall then go down 1 level then walk to your room. AC went out and had to have maintenance fix it. Then No free breakfast. Staff was very rude to top it all off
Stayed 1 night in May 2024

10/10 Excellent

Gertrude E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to airport. Shuttle runs every 20 min. From the airport you can take the train downtown. Use Westlake station and take the monorail. Literally within feet of Space Needle
Stayed 1 night in May 2024

10/10 Excellent

Anquanda, Colorado Springs

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great for our family of 5. The airport shuttle was super efficient!!
Stayed 1 night in May 2024

6/10 Okay

Dawn, Colonial Beach

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Water pressure is not the greatest and hot water was an issue the whole trip.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ian, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel was very clean. Your close to airport but didn’t have the noise
Stayed 2 nights in May 2024

6/10 Okay

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting property, lovely greenery, courtyard and pool area. Service people at check-in and everywhere was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is quiet and in my opinion, understated. It is cozy, convenient, clean and comfortable. More needs to be done to showcase what is offered.
Stayed 2 nights in May 2024

2/10 Terrible

Jenny

Travelled with partner
Liked: Amenities, property conditions & facilities
Unfortunately this won’t be a good review..we check in, get a room, as we were trying to find our room an employee was going to the same level, I asked if she could help us, she said your room number is the same one I’m taking this luggage too, which wasn’t our luggage, we find the room, go in and find a pair of socks, an empty water bottle and snacks. I call the desk, tell them the situation and they say someone will be right up and to not to leave. In the meantime the actual occupant of the room shows up and it’s completely freaked out as so are we, again I call the front desk and they say somebody is coming, now 10 minutes later nobody…I go back to the front desk mind you is a mile away, with all my luggage. Needless to say it was an aweful experience. They said there system was having troubles. I would have been more patient and understanding if they would have just told everyone there was technical difficulties and it will be a moment. Instead I got pùt in what could have been a scary situation.
Stayed 1 night in May 2024

8/10 Good

lynne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great because it was very close to the airport! The shuttle service was very easy and convenient.
Stayed 1 night in May 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large hotel, we arrived 2 hours before check in and we were accomodated.
Stayed 1 night in May 2024

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
It seems that most of the staff i encountered was not pleasant or friendly
Stayed 1 night in May 2024

2/10 Terrible

Nathan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was filthy. Hallway was full of Apple cores and cereal crumbs. Garbage left in our room from previous guest's. The First and third floor in the 6 building were full of illegal immigrants that spoke no english, Most from Africa and Haiti. Their children were using the hallway stairs and parking lot for a playpen and leaving trash everywhere. And we witnessed multiple drug deals and theft from vehicles in the PAID parking lot.
Stayed 1 night in May 2024

4/10 Poor

racheal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay was fine, spacious room and clean. However, there was no indication that continental breakfast wasnt complimentary, so we ended up with a $55 bill we weren't told about beforehand. In total, our stay was 10 hrs, and over $225. I spoke with 2 different reps from the hotline, neither mentioned that you needed to order breakfast with your room.
Stayed 1 night in Apr 2024

4/10 Poor

Yuzhe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I live in tree5, which I need to walk 10minutes from counter. And not elavator between halls
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concern was parking. Not enough
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Needs updated
Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

6/10 Okay

Andrea

Stayed 1 night in Apr 2024

8/10 Good

Valden George

Stayed 2 nights in Apr 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
Reasonable for an overnight stay when travelling. Staff excellent & really helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Leah

Liked: Amenities
Old
Stayed 1 night in Apr 2024

8/10 Good

Yvette

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is difficult even pay for parking
Stayed 2 nights in Apr 2024

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness
The room was average, clean however due to the size and layout not easily located….the signage was poor. Should I stay there again I will ask the desk clerk for a map with direction of travel highlighted.
Stayed 1 night in Jan 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient to airport and good restaurant across the street.
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here! So convenient!
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Saurabh

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator was really scary and is very old. The rooms are just ok and a super high parking charges ($32 per night).
Stayed 1 night in Apr 2024

10/10 Excellent

Laura, Blaine

Travelled with partner
Liked: Property conditions & facilities
Great property
Stayed 1 night in Apr 2024

10/10 Excellent

Emily D

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024

6/10 Okay

Jaime, inglewood

Liked: Staff & service
The towers facing the lake were blocked by bushes and trees and the building is in need of renovations.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angie

Stayed 1 night in Apr 2024

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jacqueline, Rancho Cucamonga

Travelled with family
Disliked: Staff & service
Overall ok; however, getting toilet paper and extra coffee from housekeeping was difficult. The person on our floor did not speak English. I had to take the empty toilet paper roll to show him what I needed. I called housekeeping but could not speak with a human or leave a message.
Stayed 2 nights in Apr 2024

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Used as a stop over on a long trip . We were shuttled to and from airport. Unfortunately this is quite an old property in need of some updating. But it was clean and had a good amenities like a restaurant. No bar fridge in room.
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Liked: Staff & service
Disliked: Property conditions & facilities
No comments.
Stayed 1 night in Apr 2024

10/10 Excellent

Coin

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Sofia, Elma

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they're pet friendly, have a aesthetically concealed heated outdoor pool and hot tub, they offer their delicious walnut chocolate chip cookies, there's a small gift shop, along with a coffee stand and restaurant.
Stayed 1 night in Apr 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, amenities, property conditions & facilities
After finding a broken nail in the shower and stains on the sheets we switched to a different room only to find the next room in the same state of horrific dirtiness. Did not stay the night and checked in to a neighboring hotel. Will never go back!
Stayed 1 night in Apr 2024