Studio Suite, 2 Queen Beds | Living area
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Reviews of Inn At The Park

3 out of 5
Inn At The Park
San Diego, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1006 reviews" "
Rating 8 - Good. 291 out of 1006 reviews" "
Rating 6 - Okay. 71 out of 1006 reviews" "
Rating 4 - Poor. 37 out of 1006 reviews" "
Rating 2 - Terrible. 13 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient and welcoming reception.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly & helpful. 👍😎
Stayed 4 nights in Apr 2024

10/10 Excellent

Dan, Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

matt

Hidden gem. Close to all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia Marie, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service
Great stay overall. We loved our suite, and it was walking distance to the zoo, perfect as that’s the reason we booked the hotel. Only minor complaint was it’s not an accessible hotel, and we had a baby with a stroller so had to climb stairs to get into the hotel each day (there is an elevator once you are in the hotel, just a pain to get in with a baby). Also no service for attending to your room during the stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and well maintained rooms. Our deaf son dropped his external hearing device and the staff was very helpful in the search and eventual recovery. Special thanks to the security officer Eric for his help.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the overall quality of the hotel and a great location
Stayed 3 nights in Mar 2024

8/10 Good

Laura

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Elevator needs to be serviced, but in general a very beautiful hotel & very nice people working there. Beautiful rooftop, very spacious & comfortable rooms!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Coffee machine in lobby broken and the fire alarm went off at 8am (prank). Not as good as last time I stayed there in Nov. 23.
Stayed 2 nights in Mar 2024

8/10 Good

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Property is in a prime location with valet parking which is fabulous.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brooke

Stayed 2 nights in Feb 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is a dying art. It was so refreshing to be treated so warmly at Inn at the Park. The customer service was excellent! The hotel is switched in a very cute neighborhood of Bankers Hill with exceptional views of Balboa Park. Can’t wait to stay here again soon!
Stayed 2 nights in Feb 2024

10/10 Excellent

Shalisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Feb 2024

10/10 Excellent

Burton, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Sales Tactics
The Hotel was very nice and clean. We had stayed here a couple of time before the new ownership. The only issue we had with the hotel was the constant pestering from the staff to go to a meeting to purchase property with the Shell Vacation Club. Everytime we went out and came back they would hound us with all these offers. They called our room at 9 AM to try and talk us into going to "free breakfast" to hound us more. Next day same thing. It was an obnoxious experience and I will never stay there again. I would not recommend it if you don't like to be harrassed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fayne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff especially Diego and Eduardo at the front desks were especially helpful. The inn is in a great location for exploring balboa park.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay when on business in SD. Quiet and spacious rooms, comfy beds, easy location!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jinny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
This is one of the nicest hotel rooms I've stayed in. Every detail is beautiful, stylish, cool and thoughtful. The beds were comfortable. The kitchen (although I didn't use it) had everything you could possibly need to cook nice meals. The location was safe, nice, and convenient. Will definitely be back. Also was a great value.
Stayed 2 nights in Jan 2024

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel was older and being maintained well. The only thing I did not like is you have to valet park your car and no one discussed with me the fees until asked. I also did not like the main elevator. It definitely needs more servicing.
Stayed 3 nights in Jan 2024

8/10 Good

Ghislaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time and would recommend hotel to friends
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacob

Stayed 4 nights in Dec 2023

10/10 Excellent

YAO

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location - super old hotel
We did not enjoy our stay at this hotel. The old, squeaky floors can be charming but we found them to just be old and annoying. Lots of room-to-room and floor-to-floor noise. The room also had a certain old, musty, almost moldy smell. Not enjoyable! Check-in also took forever and was followed by a timeshare pitch. The building has been converted to a timeshare property (part of a national chain) so they really want you to have free breakfast to hear the pitch. Not a great experience when you just want to go to the room. Easy walk to the park and drive to the zoo so that was a plus.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kacy

Liked: Amenities
Great place, great people!
Stayed 3 nights in Dec 2023

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the location at the price point. It is a older property, so don't expect it to look like it was built in the 2000s, but everything worked well and was clean. The beds were comfy and room was dark. The kitchen worked well and the walk in closet provided plenty of space and even space to change of the bathroom is in use. The main downsides were lack of included parking (you could find street parking or valet for $25/night or so). There's no included breakfast but there is a restaurant so close you barely have to leave the hotel. It's easy walking distance to part of Balboa Park but to get to some of the main attractions like the zoo or museums, it's a longer walk (20-40 minutes - Balboa Park is huge and the roads inside are winding). One other note is that most of the units are time shares so the concierge is helpful about what to do around the area but they're obliged to try to sell you on a marketing breakfast where they'll pitch the timeshare. Our concierge was nice though and not too pushy, if you're not interested you could probably just skip and go to your room.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn at the Park is a delightful, mid-century decorated, resort property adjacent to Balboa Park. My wife and I have stayed here several times and always look forward to the next visit!
Stayed 2 nights in Dec 2023

6/10 Okay

Leo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property is well maintain, quiet and rooms are well set up, lots of venues to visit and eat or shop, the only issue I had was there was No Parking available, had to valet all my stay days- so inconvenient.
Stayed 3 nights in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Randal

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Tried to sell me timeshare, i did not like sharing personal info. They cancelled my next reservation as retaliation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Miranda, alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, property is very clean and well decorated. We enjoyed our two night stay, highly recommend!
Stayed 2 nights in Dec 2023

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife loved this hotel!
This vacation was for my wife and her best friend of over 50 years! My wife told me the hotel was beautiful and clean and the location could not be beat. It is right across the street from Balboa Park. The kitchen in the room was a great asset for cooking breakfast. My wife and her friend walked to the zoo and that was the main reason for their trip. She told me the front desk staff were so friendly and helped them get rides with the Lyft service and held their luggage while they were exploring the area. The Inn was one of the best places my wife has ever been to. Yes, she would recommend this hotel to anyone that asked where to stay if they were visiting San Diego! You also can walk across the street to Jimmy Carter's Mexican food restaurant and walk to the Marketplace Deli. Both have fabulous food.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and room art deco style. Elevator was out of service our last night it was being updated/repaired.
Stayed 2 nights in Dec 2023

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely awesome, and the rooms are awesome. The valets are the very best. The front desk is super professional and helpful. My main issue with staff is the "concierge counter" which is really a worldmark time share sales counter. It was my honeymoon, and they were extremely pushy about getting us signed up for an 1 and 30 minute presentation. When we went to cancel it because we were exhausted and wanted alone time they still pushed, then made is feel like we were doing something inconvenient to THEM. We love that hotel but its pretty offputting to deal with the timeshare sales. The resort its self is awesome and has a beautiful asthetic other than windows that can be tricky to open. Valet is worth it as well.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 Percent excellent
Stayed 2 nights in Nov 2023

6/10 Okay

Aysah, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Booked because of location. It was close to SD Zoo and Seaworld; as my family and I were going to visit the parks. Overall really great location and facility. As soon as you check in, they send you over to concierge so that they can try to book you for a timeshare presentation. They were pretty pushy and even gave us a "courtesy call" in the morning when we didn't request it. They did state that parking on site is $25 a night but we found that we were able to get street parking. If you are willing to do that, it will save you. Most likely won't stay here again because my family and I were there to have a little family vacation but felt push for the timeshare presentation kind of made it a little annoying.
Stayed 2 nights in Nov 2023

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Won’t stay here again
Comfortable room but would stay somewhere else next time. We were bugged multiple times about going to a “presentation” after we declined each time. Called our room twice each day to make a better offer to get us to go to presentation which was frustrating because I’m 7 months pregnant and they always happened to call while I was taking a nap. Would rather stay somewhere I won’t be bothered so much.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot is so gorgeous and right by a great park. The staff was soooo helpful and kind. The bed was so comfy!!!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathy, ventura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do the Susan B Komen breast cancer walk every year and love staying at the Inn. It’s beautiful and perfectly located with lovely staff and rooms!
Stayed 2 nights in Nov 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, historic and views
I would give it a full 5 star if the location had more dinning options within walking distance. But aside from that this was an amazing option for a older family, park access 30 min walk to the San Diego zoo.
Stayed 2 nights in Nov 2023

8/10 Good

Vamsidhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to nearly everything , great location, breakfast package would be nice .Self parking nkt offerred and would be nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Clean as a whistle.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Clintton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2023

8/10 Good

Robert S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have alluded to, the concierge will make a timeshare pitch and tried to persuade us to sit through a “family and friends” presentation with offers to cover our stay, this and that. This was off putting - I’m on vacation so I don’t have to sit through things I don’t want to, and when I told him flat out that I wasn’t interested in sitting through any presentation, he looked like I just ran over his dog with my car. That said, he honored our decision. His colleague, though, saw us return from an outing the next day. Within minutes of getting to our room, said colleague was ringing us up and asking if we had had a change in heart. I made it clear (again) that I wasn’t interested in any sort of timeshare presentation. We were not approached about it again for the remainder of our weeklong stay. This silliness aside, the hotel was great. Location was perfect - a few miles or less from any of the sights in the city; and just across the street from Balboa Park. Room was clean - having the kitchenette was nice. A trip to the grocery store meant we weren’t dining out for every meal of the day - a bit of a money saver. Check out (at 3:30am for us) was smooth and there were no surprises. Parking - you’re either on your own with street parking which seemed doable with a little searching, but we opted for the $25/night valet service (I was nursing a foot injury and was trying to limit my walking.). Neighborhood seemed safe enough.
Stayed 7 nights in Oct 2023