Indoor pool, outdoor pool

Reviews of Mercure Salvador Boulevard

3.5 out of 5
Mercure Salvador Boulevard
Rua Ewerton Visco 160, Caminho Das Arvores, Salvador, BA

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 366 reviews" "
Rating 8 - Good. 157 out of 366 reviews" "
Rating 6 - Okay. 37 out of 366 reviews" "
Rating 4 - Poor. 17 out of 366 reviews" "
Rating 2 - Terrible. 5 out of 366 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views to open sea.
Stayed 1 night in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 17 Oct 2023
Olá Gabriel,Muito obrigado pela sua avaliação sobre os nossosserviços. Volte sempre!!Cordialmente,

10/10 Excellent

Narayama

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Feb 2023
Response from Equipe Mercure Salvador Boulevard on 1 Mar 2023
Olá Narayama,Obrigado pela sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em uma proxima hospedagem.

10/10 Excellent

Chad

Stayed 2 nights in Jan 2023
Response from Equipe Mercure Salvador Boulevard on 27 Jan 2023
Olá Chad,Muito obrigado pela sua avaliação. Ficamos felizes com os seus comentários e esperamos que a sua proxima viagem seja breve.Cordialmente,

8/10 Good

Jouse

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the breakfast
Stayed 1 night in Jul 2022
Response from Equipe Mercure Salvador Boulevard on 26 July 2022
Dear Jouse, Thanks for your comments. Best Regards

8/10 Good

Ivonne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El desayuno era variado. Con opciones de huevos y tapioca al gusto. Fruta fresca y algunos tipos de pan. Me gustó la piscina.
Stayed 2 nights in Oct 2021
Response from Equipe Mercure Salvador Boulevard on 28 Oct 2021
Muchas gracias por su avaliacion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Equipe Mercure Salvador Boulevard on 26 July 2021
Olá, Muito obrigado pela sua avaliação sobre os nossos serviços. Esperamos poder lhe receber novamente em breve. Cordialmente,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Feb 2021
Response from Equipe Mercure Salvador Boulevard. on 8 Feb 2021
Agradecemos a sua avaliação. Cordialmente,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Equipe Mercure Salvador Boulevard on 26 Dec 2019
Olá Muito obrigado pela sua avaliação. Tenha um Feliz Ano Novo. Um abraço

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019
Response from Equipe Mercure Salvador Boulevard on 17 Oct 2019
Olá Michelle, Agradecemos a sua avaliação. Esperamos que em breve possamos lhe receber em nosso hotel e assim atendermos as suas expectativas. Para nós todos os nossos hóspedes são importantes. Um abraço,

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Basic Hotel
Appearance of the Lobby personal was not so good. Mattress was in really bad condition, not compare to hotel standards. The Hotel was clean and the conditions were good enough to sleep, however it doesn't provide a "Hotel" type of experience, nothing special.
Stayed 5 nights in May 2019
Response from Equipe Mercure Salvador Boulevard on 20 June 2019
Dear guest, Thanks for your comments.We are sorry for your comments. We hope to have the opportunity to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Equipe Mercure Salvador Boulevard on 23 Feb 2019
Obrigado pela sua avaliação sobre os nossos serviços. Esperamos lhe ver em breve. Um abraço,

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Nice Hotel great customer service and the location was good.
Stayed 7 nights in Jan 2019
Response from Ivan Ferreira - Gerente Geral on 22 Jan 2019
Dear Guest. Thanks for your comments. We hope to see you next time.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Nov 2018
Response from Ivan Ferreira - Gerente Geral on 6 Dec 2018
Agradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe ver em breve.

8/10 Good

Renato

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2018
Response from Ivan Ferreira - Gerente Geral on 20 Apr 2018
Prezaod Sr. Renato, Obrigado por avaliar o Mercure Salvador Boulevard. Esperamos lhe receber em uma futura oportunidade. Cordialmente,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good stay on this hotel... probably I will come back next year... but is a little strange pay for garage if I'm pay for stay on the hotel... I really don't like that!
Response from Ighor Conde on 20 July 2017
We greatly appreciate your comments regarding your stay at Mercure Salvador Boulevard. This information will be shared with our teams and we are confident that your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience. Regards, Ighor Conde Sub manager Mercure Salvador Boulevard

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay with good amenities and central location.
Response from Ighor Conde on 20 July 2017
Dear Mr. Derek We greatly appreciate your comments regarding your stay at Mercure Salvador Boulevard. This information will be shared with our teams and we are confident that your feedback will be an encouragement to continue to improve the quality of our services. Thanks again for letting us know about your experience. Regards, Ighor Conde Sub manager Mercure Salvador Boulevard

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Response from Mercure Boulevard Team on 16 July 2016
Prezado hóspede, Agradecemos a sua avaliação. Esperamos poder lhe receber em breve. Cordialmente,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mercure Boulevard Team on 16 July 2016
Prezado Hóspede, Agradecemos o seu tempo dedicado em responder a sua avaliação. Esperamos lhe rever em uma próxima oportunidade. Cordialmente,

10/10 Excellent

Emilio, Grand Cayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in a nice area
This is a very modern hotel with very nice and stylish rooms. It seems the rooms are all situated on higher floors, so you get a beautiful view on the city. The staff is very friendly, and there is always someone who speaks English. The hotel has an amazing facility - a very large outdoor and indoor pool with a view on the city. A great gym, and rooms for spending time with your friends (if you came as a big group) The room service is very good, and the meals are very generous. The neighbourhood is very nice with two large malls nearby, and little cafes and pharmacies around. The only minus is the wifi, you only get a strong signal from the reception. Definitely would recommend this hotel, if you aren't planning to work from your room :)
Response from Mercure Boulevard Team on 23 July 2016
Dear Emilio, Thanks for your comments. We hope to see you next time. Best regards,

8/10 Good

Matthew, London

Liked: Cleanliness, room comfort
Nice and clean hotel
Nice hotel. Close to the shopping mall. Great pool area! Food wasn't anything special, but satisfactory
Response from Mercure Boulevard Team on 23 July 2016
Dear Matthew Thanks for your comments. We hope to see you next time. Best Regards

8/10 Good

mpienasola

Liked: Cleanliness, staff & service, room comfort
Business trip
Clean, comfortable, but small room. 3 amazing pools, I had a had time finding the hotel, and if you drive pass it, the streets in Salvador are in such way that there is no easy turn about, (obviously nothing to do with the hotel itself, but still adds to the frustration) .

10/10 Excellent

M Christina, Nova Scotia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location
had a great time; hotel not too close to the beach.
Response from Mercure Boulevard Team on 23 July 2016
Dear Christina, Thanks for your comments. We hope to see you next time. Best Regards,

8/10 Good

Jenn, Houston, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
We were very impressed with the hotel. The rooms were newly renovated, all modern. Would def come back. 2 miles to great mall.
Response from Mercure Boulevard Team on 23 July 2016
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I enjoyed the hotel look and feel, location, and friendly staff.
Response from Ivan Ferreira Assistente de Gerência on 17 May 2016
Dear guest, Thanks for your commments. We hope to see you next time. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place
Slow check in but they tried hard
Dear Guest, Thanks for your comments about Mercure Salvador Boulevard. we hope to see you next time. Best Regards,

8/10 Good

Matthew Flye, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Salvador
I really enjoyed my stay at Mercure Salvador. The room was massive and very clean. Our room has a big balcony overlooking the city which was great. It is only 5 minute walk to a big shopping centre. I would definitely stay there again in my next visit.
Dear Guest, Thanks for your comments. We hope to see you next time. Best regards

10/10 Excellent

Anurudha Rupasinghe, Port Harcourt, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in salvador, Brazil
Perfect service, location, and accommodation amenities. definitely stay there again.
Dear Guest, Thanks for your comments. We hope to see you next time. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect
It's a great business Hotel, however the breakfast needs to be improved. It's the job of the staff to ensure that all items are there, however, you constantly have to point out to them on various items that are finished, unless you tell them, they will not bring those items out of the kitchen, so, if some type of bread is finished they will not bother, or water or any other thing, so, you constantly, have to ask them for stuff, which is a pain. We stayed there for a few weeks and this was approximately every single day. Also some of the waiters, seem to be praying that they are not there or finish their shift, looked grumpy and permanently unhappy! Other than that, it's a decent hotel.
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect choice in Salvador
Awesome Hotel, great location, modern with good service.
Dear Guest, Thanks for your comments. We hope to see you next time. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great business choice
This hotel, it located perfectly near Salvador Shopping, has all services and amenities, the rooms are great, modern and in impeccable condition. Highly recommended.
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
This Hotel is a great business Hotel, awesome location, near Salvador Shopping with all the shops and restaurants you will ever need. Hotel room, clean, modern, all top class amenities, the internet always works fine and smooth. The only issue with the hotel is, that the bathrooms are tiny, other than that it just about as perfect as it can get!
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

6/10 Okay

dholberton, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good new hotel, still getting up to speed
We chose this hotel as it was close to our business appointments, and for the economic rate. We upgraded to superior rooms as this could be done for little cost. The rooms were spacious comfortable and clean with fast wifi and a large desk for working. Unfortunately, even on the 12th floor the rooms were blighted by traffic noise. We thought the breakfast could be better for this class of hotel. Small changes in the design could have made this a much better hotel: for example, the bar is not really welcoming (maybe not quite finished yet) and seems to be not part of the hotel so you can't charge bills to rooms. The reception staff were helpful and knowledgable but the check-in process took a very long time. It was not always possible to find a member of the reception staff who could speak English. You can't get stamps or arrange mailing at the reception but there is a post office just across the road if you can bear the long queues. We would stay here again but try to get rooms away from the road noise.
Dear Guest, Thanks for your comments. We hope to have the opportunity to see you next time. Best Regards

8/10 Good

mpienasola

Liked: Cleanliness, staff & service, room comfort
Great stay, hard to find
Perfect stay, with a well designed, but rather small room, great comfort. Nice play area with a jacuzzi, 3 good size pools including lap lanes. The only issue is that if you are driving the location of the hotel is kinda trick to find. Obviously not an issue if using a taxi. This has more to do with traffic and street layout in Salvador than with the Hotel itself. "Salvador Shopping" which is a huge mall is just 3 minutes away. 4 stars from me.

8/10 Good

JG, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel. Unfortunately, after a large arrival of people, the service's quality was reduced and the breakfast room collapsed. Before this, the staff was very helpful, pleasing and efficient. The rooms are clean and spacious. The pools are large and pretty. The food at the restaurant is good.
Response from Mercure Boulevard Team on 17 May 2016
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

10/10 Excellent

J Wubb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prezado Hóspede, Agradecemos a sua avaliação sobre o Mercure Salvador Boulevard. Esperamos ter a oportunidade de lhe ver em breve. Cordialmente,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Get international sockets
Most Brazilian hotels at this price range at major cities such as SP, Rio, Brasilia, and Belo, have vertical sockets. This hotel should get them too. Otherwise, the service was good and the room was specious. The bathroom could have been bigger.
Dear Guest, Thanks for your comments. We hope to see you next time. Best Regards

8/10 Good

Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Equipe Mercure Salvador Boulevard on 17 Jan 2024
Prezado Raquel,Agradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em uma proxima oportunidade.Cordialmente,

6/10 Okay

Estela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
30 min que mudaram minha opinião
Passei por uma situação lamentável, onde percebi o quanto a inflexibilidade de um funcionário pode mudar a avaliação geral de um hotel. Nos hospedamos no hotel, pois meu marido estava participando de um congresso. Na última diária, ele sairia do congresso às 12h e levaria cerca de 20 - 30 min para chegar ao hotel. Liguei para a recepção e pedi 30 min para liberar o quarto, e para a minha surpresa o funcionário da recepção me informou que deveria liberar pontualmente ao meio dia. Veja bem, após 6 dias hospedada no hotel de 30 andares, vai me dizer que todos os quartos seriam imediatamente ocupados caso eu não o desocupasse ao meio dia? Que falta de preparo! Não suficiente, quando desci para checkout, só haviam 4 poltronas na recepção (num prédio de 30 andares, repito!) e todas estavam ocupadas, ou seja, não tinha nem onde sentar para aguardar os 30 min. Fui orientada a aguardar nas cadeiras do restaurante, onde fui muito bem atendida. Ah, mais um detalhe absurdo: a água de 300ml no frigobar custa R$12!!!!
Stayed 6 nights in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 19 Dec 2023
Prezada Estela,Agradecemos a sua avaliaçao sobre os nossos serviços. Lamentamos que tenha ficada insatisfeita com o atendimento. Embora o check out ocorra as 12 horas, sabemos que imprevistos podem ocorrer. A equipe sera reorientada para que possamos adequar aos ajustes operacionais. Quanto a estrutura da recepção e pela inviabilidade de mais espaço para oferecermos cadeiras, indicamos o restaurante, o qual disponibiliza de melhor conforto. Esperamos reverter a sua visão sobre os nossos serviços em uma proxima hospedagem. Desejamos um Feliz Natal!

10/10 Excellent

TIAGO

Stayed 4 nights in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 7 Dec 2023
Olá TiagoAgradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em uma proxima hospedagem.Cordialmente,

8/10 Good

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 7 Dec 2023
Olá Wesley,Agradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em uma proxima hospedagem.Cordialmente,

10/10 Excellent

Josefa marleide

Stayed 1 night in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 7 Dec 2023
Olá JosefaAgradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em uma proxima hospedagem.Cordialmente,

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 19 Dec 2023
Olá Vanessa, Muito obrigado pela sua avaliaçao.Cordialmente,

10/10 Excellent

Edson Roberto

Stayed 4 nights in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 4 Dec 2023
Olá EdsonAgradecemos a sua avaliação sobre os nossos serviços. Esperamos poder lhe receber em breve.Cordialmente,

10/10 Excellent

Rafael Kendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Equipe Mercure Salvador Boulevard on 4 Dec 2023
Olá Rafael,Agradecemos a sua avaliação sobre os nossos serviços.Cordialmente,

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 30 Oct 2023
Olá Daniela, Muito obrigado pela sua avaliação sobre os nossos serviços. Ficamos felizes com o seu feedback. Esperamos em breve poder recebe-la em nosso hotel.Cordialmente,

8/10 Good

luiz carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Razoável, poderiam se atentar mais aos detalhes, manutenção. Atendimento bom, funcionários cordiais.
Stayed 1 night in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 30 Oct 2023
Olá Luiz,Muito obrigado pela sua avaliação sobre os nossos serviços. O seu feedback será importante para o aprimoramento das nossas atividades.Esperamos poder lhe receber em breve.Cordialmente,

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 19 Oct 2023
Olá Andre,Agradecemos a sua avaliação sobre os nossos serviços. Será um prazer lhe receber em uma próxima oportunidade.Cordialmente

8/10 Good

Clemeson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 19 Oct 2023
Olá Clemeson,Agradecemos a sua avaliação sobre os nossos serviços. Será um prazer recebê-lo em uma proxima oportunidade.Cordialmente,

8/10 Good

Joab

Stayed 3 nights in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 19 Oct 2023
Olá Joao,Agradecemos a sua avaliação sobre os nossos serviços. Esperamos poder ter o seu retorno em breve.Cordialmente,

6/10 Okay

Dheferson

Stayed 1 night in Oct 2023
Response from Equipe Mercure Salvador Boulevard on 17 Oct 2023
Olá DhefersonMuito obrigado pela sua avaliação sobre os nossos serviços.Cordialmente,