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Reviews of Golden Rooms

Golden Rooms
Via Sistina 37, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 41 out of 173 reviews" "
Rating 8 - Good. 79 out of 173 reviews" "
Rating 6 - Okay. 37 out of 173 reviews" "
Rating 4 - Poor. 11 out of 173 reviews" "
Rating 2 - Terrible. 5 out of 173 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for a quick stay. Woman who checked us in was very nice. Place is secure in a great location. Takes a minute to find the door to get in.
Stayed 1 night in Sep 2019

10/10 Excellent

Pablo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and recently renovated . well located.
Properly located in the city , eassy to go around , close to Roma termini , all service around the Hotel . A lot of restaurants , markets .
Stayed 1 night in Jul 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
great space, amazing location and the size was perfect for one person. i especially loved that the room came with a balcony for my to have some fresh air and enjoy my coffee in the morning.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My flight won’t arrive until late and Leo is very helpful and wait for me to check it. He is very nice and helpful. He gave me a map and showed me different attractions and how I can visit them. Lots of good suggestions from him. The room and bathroom has decent size. Clean and neat. Great location. Within 5 mins walk to Spanish steps.
Stayed 3 nights in Jan 2019

6/10 Okay

Jim

Liked: Cleanliness, room comfort
Golden rooms Rome
This is a small hotel that occupies one floor in a building with other tenents. There is no staff there most of the time. I was given 3 keys. One to enter the building one for the hotel entrance and the other for my room. I would compare this place to pensiones I stayed at years ago. Parking is a block away in a garage. The room was small the bed was ok an the bathroom was quite nice with a large shower. The location is very convenient near the Spanish steps. Overall not a bad option for travellers on a budget.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed and tasty coffee
The room was good for people who are quite intimate (curtain for a shower room door but the toilet was in a proper wc). The shower room was small but still functional (maybe not if you're very large), the small sink meant water ended up on the floor when I washed my face, it could be made a bit better by a bigger mirror and having a few hooks for clothes and towels (there was only one towel bar and a small unsteady shelf). More furniture in the room would be appreciated, such as a desk and another chair (there is enough space for it). There was a Nespresso coffee machine (2 regular and 2 decaf) and a small fridge in the room with some biscuits, juice and water. There are no blackout curtains so it can get bright in the room, fyi to bring your eyeshade if light bothers you. Also bring your earplugs; the noise from the street is stopped by the excellent windows however the noise of other guests coming and going in the hall is loud (no door insulation). Fortunately we didn't hear anyone else whilst they were in their rooms, only in the corridor. The bed was very comfortable, some kind of memory foam I think, sufficiently firm but with a lovely soft top. The pillow was the most comfortable pillow I have ever used (medium firm, I'm a side sleeper) and perfectly matched the suppleness of the mattress and I had a great sleep both nights of my stay. The breakfast was basic Italian of croissant, coffee, and juice (6-11am, a half a block away in cafe lembo) and was pleasant.
Stayed 2 nights in Sep 2018
Response from Chris on 3 Oct 2018
Thank you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely. Accomodating and the experience was smooth. Nice way to experience Rome away from stuffy typical hotels.
Stayed 2 nights in May 2018

2/10 Terrible

Mariana, Ukraine, Kiev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel, which looks like private rooms
No reception desk, the rooms are on the 3rd floor, with no elevator, untidy staff. I did not stay in that hotel.
Stayed 2 nights in Sep 2017
Response from Chris on 7 Dec 2017
Dear Mariana, the building has an elevator, rooms are on any floor and not just at 3rd floor and we are in one of the most elegant and safe street of the capital where you can find more cameras than persons :) You decided to leave because for error you already booked an other hotel also and you were really angry because we had to charge the penalty. Please try to understand that was not something against you but we are just doing our job... The lies are not appreciate in general. All the best.

8/10 Good

Germina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great location, yet very noisy
The best thing about our stay at the Golden Rooms was Nando from the reception desk. He was polite, professional and tried his absolute best to make us happy. Unfortunately, though we loved the location close to all major attractions, it was absolutely impossible to sleep day or night, due to the excessive street noise. Thus, the owner should seriously think about investing in soundproofing the rooms. Thermopane windows and soundproof shutters (that close properly) would make this B&B a great choice for travellers.
Stayed 4 nights in Jul 2017

10/10 Excellent

Dana, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for walking Rome!
I had a very positive experience at the Golden Rooms. I booked 1 room for just me so it had a little twin bed. I am a 27 year old woman from the US and I felt very safe here as a solo traveler. The person who let me in (I believe Nino) was very helpful. He gave me a map and pointed out and circled all of the points of interest in the area before I got settled in. You must pay in CASH fyi. That was not a problem for me. I literally walked to the Coliseum which took about 20 minutes and was a beautiful walk on a nice day. From there I took a tour and walked the entire tour and then I went to the Trevi Fountain on my own and then The Spanish Steps which ended my exploration of Rome and the Spanish Steps were literally up the block from the hotel!! So in the nutshell the location is very central and walkable. I would stay here again!
Golden Rooms

8/10 Good

Laura, Tamworth

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Brilliant location for trevi fountain, Soanish steps and bars and restaurants. Breakfast wasn't much, a croissant and a coffee. Biggest negative was the lack of a bathroom door! This made things very awkward when showering!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst five hotels I have ever stayed in
Thanks to hopelessly inadequate and positively misleading directions on the hotel's website, I spent two hours walking round and round carrying my luggage in sweltering heat trying to find this place. I rang the hotel over and over again, yet not once did anybody bother to answer the phone to help me. Having left Dublin at 6.30am, I finally - having given up on anybody answering the phone - reached my room after 4pm exhausted and soaked in sweat after two hours of trying to locate it. The best part of the day was gone, the city break was ruined. The shower had to be run for several minutes before it became even tepid. Breakfast consisted of being given a voucher for a croissant and coffee at a cafe in the neighbourhood. That's it. I asked if I could leave my luggage for a few hours. It transpired that my luggage would be left at an unattended reception area and that other guests would therefore have unhindered access to it. So I had no choice other than to spend the second and final day of a totally ruined city break yet again carrying my luggage around all day in the Rome heat. The staff member was pretty hopeless, with a very limited understanding of English. I have been a regular traveller for over 30 years and must have stayed at hundreds of hotels. If I had to compose a list of the worst five, Golden Rooms would easily be in the top five and probably in the top three. Just an absolutely awful experience that completely ruined my holiday. Avoid like the plague.

6/10 Okay

Not Provided

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Kathy, Cary NC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hidden fees and disappointing room
We checked into Golden Rooms this past Sunday Oct. 20th. There were 5 of us (self, hubby, 2 sons and mom). We booked 2 rooms and when we checked in they had us on different sides of the building each of which requires separate keys. Also the walls were paper thin, the rooms were clean but outdated and well worn. It rained the night we were there and the rain flowed into one of the rooms soaking my mother's suitcase. Also, they don't tell you about hidden fees per person in Rome or Italy. We were hit with that as well. The breakfast is a roll and coffee down the street. I suggest looking elsewhere. You can find better for that price.

4/10 Poor

Verified traveller

Nice location, no lobby
This facility is at good location, the staff was fine and the room was clean. The thing is that the visitor should know that there is no Lobby. You should ring or call at the door. Also there is no sign of the hotel (just the address), and credit cards are not accepted.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The B&B is in a great location... Will definitely stay here again when I return to Rome.

8/10 Good

Yolanda, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Loved it, excellent location, walking distance from everything, fair price, nice room, nice view... checked in with Nino...very helpful...thank you. Of course, will return if I go back to Rome

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent location, basic accomodation
Excellent location for walking to the majority of monuments, sites and restaurants! 2 minute walk to the nearest metro station. Room was cleaned regularly, basic Italian breakfast. Only downfalls were lack of furniture in the room, and the very thin walls meaning we could hear our neighbours when they were in their room. Would still recommend to those visiting Rome due to the location and reasonable price!

4/10 Poor

stephi, aus

Disliked: Staff & service, property conditions & facilities, room comfort
Only good thing was the location
Staff disconcerting and not very informative. COULD ONLY PAY IN CASH. So should this place be called a b and b although you have to walk up the street for stale pasteries. Only good thing was the location to the spanish steps

10/10 Excellent

S. Gramaglia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay here, what I loved more than anything is how comfortable it felt there, especially so far from home. The location is perfect, very close to all the major attractions, you are also steps from the metro so it was easy getting around. There are also tons of restaurants to choose from and great places to grab a gelato. overall experience was really great.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, affordable, and comfortable
This was the best hotel we stayed in on our trip. It was a short walk from the Barberini Metro station, walking distance to many Rome attractions, and in an area with lots of good restaurants. Would definitely recommend it, and wouldn't hesitate to stay there again.

6/10 Okay

PATRICIA, Los Angeles

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Good for a quick stop.
Italy is expensive so I will not judge this hotel too harshly. You get what you pay for. Location is pretty great, close to the spanish steps, metro and buses. The room was big for european standards. However, I won't consider this a "hotel" since it doesn't have a lobby nor a concierge to help you out. Think about it more you are renting a suite in a condo. The cleaning lady was rude and every time I asked for something had no answers. It had internet but it was ok. The bathroom was huge but the shower was tiny. You could barely move, that's how small it was. Overall, good to sleep and get out. We were there for 2 nights so it did the trick for what we paid.

8/10 Good

kelly, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location, very close to everything! Overall very happy

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, close to everything
Location of the b&b was great. Slightly disappointed that you had to walk up the road to a cafe for breakfast, but generally it did the job. The staff were helpful and the room was cleaned everyday.

8/10 Good

Christopher, Abuja

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great last minute deal!
This was a very unexpected stay for me when my reservation was not held for the final day of the meeting at another hotel. I was able to book this hotel fairly easily. The Golden Rooms is not easy to find. You must find the correct street address, then ring a buzzer to get in. It took a little bit to sort out the reservation as it had just been made. The room was excellent and in a great location. Had to go to a nearby cafe for the free breakfast: croissant and one, only one, coffee.

10/10 Excellent

Diane, Warwickshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Would have liked a kettle to make a hot drink instead of a coffee maker which you had to pay for . But no wifi as advertised was very annoying as we both had work to do.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Henna, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the Spanish Steps
Staff was very kind. The room was very clean. Location was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Room was confortable and clean. The only bad thing is the size of the shower cabin. The location is great.. Just a few blocks from Fontana de Trevi and metro station

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable, convenient but disappointed
Comfortable, convenient but overly stressful pressure on timing and poor pricing communication. eg. post booking, was advised there was a surcharge for arriving after 9pm - upon arrival, was mis-informed over local room charge fees - there was too much focus on 11am check out. It's a holiday and even after asking for a later checkout, we were having the door knocked on regularly.

8/10 Good

Jennifer, Montreal, Qc Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
It's true that it's not like a real hotel, but I still liked my stay with Golden Rooms. The breakfast was good (a pastry, a juice and a hot beverage). The room was cleaned every day by a very nice woman. The man who checked us in was very nice as well. The bed was bit hard for my liking but my boyfriend loved it because he prefers a harder mattress. We had a triple room and it's true that the cleaning lady passed through our room to go to another room that was locked (probably the kitchenette others mentionned) but it didn't bother us at all since we were gone most of the day.

6/10 Okay

Lisa, UK

great location
decent room with ikea furnishings, great location between trevi fountain and spanish steps within walking distance, didn't like the fact that breakfast is not located in the same building but we have to walk a bit to a coffee shop

8/10 Good

Franky, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than a hotel.
I didn't expect the room from this B&B is so nice, clean and quite spacious for 3 person.

4/10 Poor

Safa

Liked: Cleanliness
Disliked: Staff & service, room comfort
Ok over all
Overall it was ok.. The location was excellent but the service wasn't that good, wifi was horrible and the free breakfast was a very bad!!

6/10 Okay

Patricia Orozco, Mexico

It sí not a Hotel It's a building
Don't expect to much, is really a room 3 stars no more and low so that

6/10 Okay

Shawn, victoria, bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great staff and excellent location to walk to all attractions in Rome. Spanish Steps and Piazza del Popolo in one direction and everything else in the other. Easy check-in/out. Sizeable room. Secure. No hassles. Breakfast consisted of walking a half block for a juice, espresso and sticky pastry. Free wifi. Full height shower. Traveling alone it suited my purpose perfectly. Would stay here again.

8/10 Good

group of friends, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location at great prize
The rooms are located perfectly - 2 minutes walk from spanish steps. we had a little balcony that works perfectly for smokers. The staff was very friendly and helpful. the room was serviced every day. It is a small room, not at the highest standard but perfect for a short stay at reasonable prize. everything is needed was there. Little Italian style breakfast served at cafe 1 minute walk from the rooms.If we would go to Rome again I will definitely use it again.

8/10 Good

elín, reykjavik, iceland

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
The location is great and the room is fine. The staff wanted to do everything for us but the wi-fi was terrible!

6/10 Okay

Ashley, Edmonton, AB

Liked: Cleanliness, room comfort
Disliked: Staff & service
Decent location, nice room but disorganised.
Overall this was a pretty good place to stay. It was a great location especially for using the metro which we did almost every day, the room had everything we needed and it was a decent size and tidy. We had one major problem with this place on our arrival. Our plane got in late so we arrived about 1hr later than we told them, although at the previous airport we were able to send them an email saying we'd be late. When we got there, there was nobody to let us in. We went to another hotel concierge to get help and they told us that this was not uncommon for this hotel. We eventually got ahold of Golden Rooms. They assumed we weren't coming. We ended up standing in the dark and rain for at least half an hour before they came to let us in. If you know exactly when you will arrive, you should be okay but it was definitely not the way we wanted to start our vacation.

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
4 night stay
To find this place you will need a sense of direction. There is no sign just the address of the location. You will need to call the office prior to arriving. I stayed in a single bed room and it was adequate for my short stay. It is clean and noise from the outside at night is minimal. Noise however between rooms can be annoying if there is a child crying for example you will hear it. The location can't be beat for the price I paid. This is at best, a motel quality stay. Overall it was good.

6/10 Okay

Tamuka

Liked: Cleanliness, room comfort
Disliked: Staff & service
Does the job, nicely but.....
As the name says, they are just Rooms located in an apartment block and so don't expect a reception area as you walk in or interaction with other guests in the lobby as there is none! It's just as well I was travelling alone because my single room was close to the ground floor and a side street that seemed more like a main road. Its a good idea to have ear plugs. I couldn't be bothered to go to the restaurant for breakfast because it was located in a different building on a different street! The location is unbeatable. The room was spotless and tidy. Linen can be changed daily at no extra charge. Shower was hot and clean. And the manager Nino was very helpful.

8/10 Good

Scott, Amsterdam, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer - will return!
Overall, this was GREAT! It was exactly what I was looking for and I'll likely stay again! The window wouldn't close all the way, not a big deal but it was cold out so the bathroom got a bit cold in the morning. But in normal weather, that wouldn't be an issue! For the deal, this place was AWESOME! I can see where some would say otherwise. But it's not a 5 start hotel and doesn't claim to be. It's old, and I love that. The bed was comfortable, the place was clean, and in a great location. I mean it's Rome, how much time will you spend in the room anyway (I mean it was only a single bed.)

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Location is Great But That's About All
First of all, it is hard to find - Google Street View has the wrong address (they guide you to 137 when it is really 37) so be aware of this. There is not 24 hour reception - "Nino" is there sporadically so you must arrange with him a check-in time. This can be very inconvenient if you are uncertain of exact train/travel times. Also, be aware that they only take cash and want it upon arrival - again, another hassle. I don't expect this in a major city like Rome. So, administratively it is a bit of a nightmare. Now as for the rooms go - the cleanliness is, as I rated, OK, but would certainly not pass the white-glove inspection. There is no carpet which was a relief. The walls are in desperate need of some love, and the curtains are filthy. The shower was ok, but very small - a very large person might have some difficulties here. The bed was reasonable comfortable (considering it is not a proper mattress but a base with a camping foam type thing upon it) and the sheets did appear clean. (Note, in terms of bedding all you get is a top and bottom sheet - I was quite chilly all night). The stairs leading up to the room look like the haven't been washed in years - the hotel in general needs a good scrub. On a more positive note, the location is great. Walking distance to Spanish Steps, Trevi Fountain, and the metro.

6/10 Okay

Verified traveller

basic
good location. very basic. not much contact with hotel staff. clean but small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its ok fro travel
Great Rooms!!!! NINO is the BEST! his service and attitud was awesome!

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome Stay
This worked for the 1 night at a very reasonable price.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent position
Niño, the manager in Rome was incredibly professional and very friendy. He welcomed me in and was very helpful. The position of the hotel was very central to main sites, restaurants and transport. The rooms was perfect for my stay in Rome. I will definitely use the Golden Rooms service again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
golden rooms
Great locations, very clean, would definitely go back.