Hotel Royal Penang
4.0 star property

Hotel connected to the convention centre in Downtown George Town with free parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Royal Penang

Photo gallery for Hotel Royal Penang

Premier Suite | View from room
Outdoor pool
Exterior
Minibar, in-room safe, desk, iron/ironing board
Buffet breakfast for a fee

Overview of Hotel Royal Penang

Reviews
7.0

Good

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking included

Check out the area

No. 3 Jalan Larut, George Town, Penang, 10050
  • Popular LocationGurney Drive14 min walk
  • Popular LocationKOMTAR17 min walk
  • Popular LocationGurney Plaza4 min drive
  • AirportPenang (PEN-Penang Intl.)30 min drive
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Room options

Deluxe Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Apartment Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Deep-soaking bath
Private bathroom
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Deep-soaking bath
Private bathroom
Eco-friendly toiletries
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hairdryer
Private bathroom
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

George Town

Located in Downtown George Town neighbourhood, Hotel Royal Penang is connected to a shopping centre. Swettenham Pier Cruise Terminal and ESCAPE Adventureplay are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting.

What's nearby

  • Gurney Drive - 14 min walk
  • Penang Times Square - 17 min walk
  • KOMTAR - 17 min walk
  • Gurney Plaza - 4 min drive
  • Swettenham Pier Cruise Terminal - 6 min drive

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • Seong Huat Street Art Cafe - 1 min walk
  • Noble Season Chinese Restaurant - 4 min walk
  • 辉记大排挡 - 1 min walk
  • Zen Xin Vegetarian - 3 min walk
  • Apom Chooi 老字號 - 3 min walk

About this property

Hotel Royal Penang

Hotel located in Downtown George Town
Located close to KOMTAR, Hotel Royal Penang provides a garden, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Grove Brasserie, the on-site restaurant. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, a front desk safe and meeting rooms
Room features
All 237 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Sustainability

Sustainability practices

Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
Electric car charging station
Energy-saving switches
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MYR 30–80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove Brasserie

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 30 to 80 per person
  • Airport shuttle fee: MYR 100 per vehicle (one-way)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Penang Royal
Hotel Royal Penang
Penang Hotel Royal
Penang Royal
Penang Royal Hotel
Royal Hotel Penang
Royal Penang
Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal
Royal Penang George Town
Hotel Royal Penang Hotel
Hotel Royal Penang George Town
Hotel Royal Penang Hotel George Town

Frequently asked questions

Does Hotel Royal Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Royal Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Royal Penang?

Self-parking is free at this property.

What time is check-in at Hotel Royal Penang?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Royal Penang?

Checkout is at noon.

Does Hotel Royal Penang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 100 per vehicle applies.

Where is Hotel Royal Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Nagore Square and Gurney Drive. KOMTAR is 0.9 mi (1.5 km) away.

Hotel Royal Penang Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 607 reviews" "
Rating 8 - Good. 249 out of 607 reviews" "
Rating 6 - Okay. 184 out of 607 reviews" "
Rating 4 - Poor. 76 out of 607 reviews" "
Rating 2 - Terrible. 27 out of 607 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Great location
Stayed 1 night in Jul 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfortable and friendly
An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value.
Stayed 4 nights in Dec 2019

8/10 Good

Seetha

Liked: Cleanliness, room comfort
Disliked: Staff & service
short overnight stay.
Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable stay
Clean and comfortable room and bed, efficient check in, value for money.
Stayed 3 nights in Dec 2019

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Noor

Stayed 1 night in Dec 2019

10/10 Excellent

Ayu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and relax
Great for relax
Stayed 1 night in Dec 2019

4/10 Poor

Shankar, Auckland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin.
Stayed 6 nights in Oct 2019