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Reviews of Hotel Gérando

3 out of 5
Hotel Gérando
11 Rue Gerando, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 336 reviews" "
Rating 8 - Good. 109 out of 336 reviews" "
Rating 6 - Okay. 35 out of 336 reviews" "
Rating 4 - Poor. 11 out of 336 reviews" "
Rating 2 - Terrible. 7 out of 336 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kyra

The hotel is located in a perfect spot. There are restaurants right across the street and tourists attractions are just a 5 minute walk away. The metro is down the street which I used to take to the Eiffel Tower.
Stayed 1 night in May 2024

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was skeptical when I got in but the checking was very easy, the guy was nice. The rooms and elevator is a bit small but quaint, it serves its purpose. Guli, the housekeeper was great, she doesn’t speak English but she was great and friendly. Overall, I really enjoyed my stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Jill

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and simple with friendly staff, convenient to Montmartre and Sacre Coeur with a fun bar in the same street and popular bistros / cafes around the corner.
Stayed 2 nights in Apr 2024

8/10 Good

Efrain, Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was cleaned staff was very friendly and helpful, however towels were old and not the best quality. Beds were comfortable and the room was quiet. Breakfast was excellent and people that worked there were very nice. I recommend this hotel and location to anyone visiting Paris.
Stayed 3 nights in Mar 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean room
Stayed 3 nights in Feb 2024
Response from Gloria on 24 Feb 2024
Dear Elena,Thank you very much for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be friendly and that you enjoyed the cleanliness of your room. Providing exceptional service and a comfortable environment are our top priorities, and we're delighted that we were able to meet your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon for another pleasant experience.Warm regards,GloriaHotel Gerando

8/10 Good

Alexy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Taoufik. on 9 Jan 2024
Dear Alexy, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but comfortable hotel, small room but did the job. Friendly and helpful staff. Several decent restaurants near by and short walk to metro.
Stayed 2 nights in Dec 2023
Response from Taoufik. on 9 Jan 2024
Dear Elizabeth, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Samuel, APO

Liked: Cleanliness, staff & service, property conditions & facilities
It was smaller than expected but it was a nice stay
Stayed 1 night in Dec 2023
Response from Taoufik. on 9 Jan 2024
Dear Samuel, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Edward

Stayed 4 nights in Dec 2023
Response from Taoufik on 13 Dec 2023
Dear Edward, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

William, Basingstoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean small room, but ok for short stay, 10 minute walk to Paris nord station.
Stayed 1 night in Nov 2023
Response from Taoufik on 30 Nov 2023
Dear William, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Miriam

Liked: Staff & service
Stayed 3 nights in Nov 2023
Response from Taoufik on 13 Dec 2023
Dear Miriam, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Taoufik on 31 Oct 2023
Dear Juan, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

6/10 Okay

Csilla

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location and good overall state of property. No gold membership benefits were offered by the staff.
Stayed 2 nights in Oct 2023
Response from Taoufik on 5 Nov 2023
Dear Csilla, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

4/10 Poor

Karlien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Taoufik. on 5 Nov 2023
We would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Montmartre spot. Would stay again.
Great location close to Montmartre, shopping, great food, and all the sights. Not a bad walk to all of the sights closer to the Seine as well (40 minutes to the right bank). Clean room. Small, but that is to be expected. Nice staff. Good breakfast (nothing special but what you need to get the day started). Would absolutely stay again.
Stayed 5 nights in Oct 2023
Response from Taoufik on 22 Oct 2023
Dear Ryan, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

6/10 Okay

Charisse

Travelled with group
It was ok! I needed to stay another day, but the price went up $70 and I couldn’t get in touch with you.
Stayed 1 night in Oct 2023
Response from Taoufik on 18 Oct 2023
Dear Charisse, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay for a small room and property. Biggest downfall was that our rooms door didn’t fully open due to the setup for the room. But it was a nice small room that we used for sleeping only.
Stayed 3 nights in Oct 2023
Response from Taoufik on 17 Oct 2023
Dear Jeanette, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Biquet

Liked: Cleanliness, staff & service
Nicely situated, so close to the Sacré Cœur.
Stayed 3 nights in Oct 2023
Response from Taoufik on 16 Oct 2023
Dear Biquet, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

6/10 Okay

TingTing

Liked: Cleanliness
Disliked: Amenities
Given the news of bed bugs in Paris. The best thing was it cleanliness. I stayed 5 nights with no bug bites.
Stayed 5 nights in Oct 2023
Response from Taoufik on 15 Oct 2023
Dear Ting Ting, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place
A wonderful hotel in a wonderful area — safe and secure, very close to the Metro, and easy access to Montmartre and the area around rue des Martyrs. Highly recommended.
Stayed 4 nights in Sep 2023
Response from Taoufik on 15 Oct 2023
Dear Kevin, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Josh

Stayed 1 night in Oct 2023
Response from Taoufik on 29 Oct 2023
Dear Josh, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Bhupinder

It is so so not very good and not so bad also
Stayed 3 nights in Sep 2023
Response from Taoufik on 1 Oct 2023
Dear Bhupinder, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and Sacre Couer. Lots of dining choices close by. Excellent staff allowed early check in.
Stayed 1 night in Sep 2023
Response from Taoufik on 21 Sept 2023
Dear Anne, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Timothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Basic necessities for what we needed. Quiet. Staff was nice and convenient location.
Stayed 2 nights in Sep 2023
Response from Taoufik on 17 Sept 2023
Dear Timothee, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

KHALED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfais
Stayed 1 night in Sep 2023
Response from Taoufik. on 12 Sept 2023
Dear Khaled, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff and location. The hotel is basic but clean. Works were being undertaken why we where there didn’t cause any problem but a few issue with keys and lifts.
Stayed 3 nights in Aug 2023
Response from Taoufik on 10 Sept 2023
Dear Laura, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good hotel, shame about work being done.
The hotel was having work done, front of building covered, our balcony was covered, we could not see out, very noisy because of the work being done, if we would of know this before hand, we would have chosen another hotel. Staff friendly, I would check work has been done before booking in to this hotel.
Stayed 4 nights in Sep 2023
Response from Taoufik on 10 Sept 2023
We would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at a VIP facility hoping for the upgrade but I didn’t get it.
Stayed 2 nights in Aug 2023
Response from Taoufik on 6 Sept 2023
Dear Mohamed, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Response from Taoufik on 3 Sept 2023
Dear Sophie, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Gary

Stayed 3 nights in Aug 2023
Response from Taoufik on 17 Sept 2023
Dear Gary, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

8/10 Good

Anette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Aug 2023
Response from Taoufik on 3 Sept 2023
Dear Anette, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Raimonda

Travelled with partner
Liked: Amenities
Staff is super friendly and helpful, perfect location if you want to stay in Montmartre. Room was clean with comfortable bed, you just can understand if you have a problem with bad back😉 Thank you, recommending to friends and family!
Stayed 2 nights in Aug 2023
Response from Taoufik on 3 Sept 2023
Dear Raimonda, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Taoufik on 3 Sept 2023
Dear Martin, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sacre Ceur
Stayed 3 nights in Jul 2023
Response from Taoufik on 3 Sept 2023
Dear Desiree, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heart of Paris
This was a great hotel in the heart of Paris. Close to the train station and metro station. The staff was very helpful. They are doing work on the exterior but it will be ever more fantastic when it’s done.
Stayed 1 night in Jul 2023
Response from Taoufik on 3 Sept 2023
we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

10/10 Excellent

Mariana

Liked: Cleanliness, property conditions & facilities
Excellent room service and delicious breakfast.
Stayed 4 nights in Jul 2023
Response from Taoufik on 3 Sept 2023
Dear Mariana, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

6/10 Okay

Jennifer

Liked: Staff & service
This place is fine for the price, but only if you’re flexible and mobile. This is a budget hotel in a terrific area. Lots of easy transportation options, nice neighborhood, safe, walkable, lots of food options. But this is a budget hotel. Rooms are tiny and limited amenities. The single room is effectively a closet with no natural light. The elevator does not start on the ground floor- actually the elevator doesn’t technically stop on any floor but on the landings in between floors so you will have to take your luggage up or down very narrow stairs just to get to the elevator. Not a problem if you’re traveling light, but a huge issue with a heavy bag. Major warning- while this is a no-smoking property, this clearly used to allow smoking and the smell lingers. Everywhere. You will leave the place with your things smelling like smoke too. But tbh, it’s Paris, so after a few days there, you’re smelling like cigarettes just from walking down the street. Take showers at night because hot water was hot or miss in the mornings. Overall, this is fine for the price point, but just travel light and don’t plan to spend a lot of time in the room.
Stayed 3 nights in Jul 2023
Response from Taoufik. on 10 July 2023
Dear Jennifer, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Staff very friendly and helpful. Hotel was clean and beds comfy. Location was great, just a 5 minute walk to the metro which then took about 20 minutes to get into central Paris. About a 10/15 minute walk to Gare du Nord. Lots of local restaurants and bakeries
Stayed 2 nights in Jun 2023
Response from Taoufik on 10 July 2023
Dear Maria, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

2/10 Terrible

uraib

Disliked: Staff & service, property conditions & facilities
They have construction in the hotel. Woke us up at 8am on a Saturday morning with drilling sounds! Terrible customer service and the towels are old and shabby.
Stayed 1 night in Jun 2023

6/10 Okay

Laureline

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Taoufik on 27 June 2023
Dear Laureline, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location! Staff were friendly and the room was clean and comfortable.
Stayed 3 nights in Jun 2023
Response from Taoufik on 26 June 2023
Dear Rebecca, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

4/10 Poor

inbal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Taoufik on 25 June 2023
Dear Graham, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

8/10 Good

Thomas David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location (Montmartre Sacré-Cœur) with 2 metro stops (Anvers and Barbès-Rochechouart) within a 5 minute or less walk. Recently renovated rooms very small, but very sufficient and clean. We were out exploring all day, therefore only needed a place to sleep, the bed was comfortable. Breakfast, which was included, is small, but has a decent selection, you can always stop at the nearest Boulangie if the breakfast doesn’t meet your needs.
Stayed 4 nights in Jun 2023
Response from Taoufik on 20 June 2023
Dear Thomas David, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the hotel! The rooms were small but had everything you need and the AC was excellent. The metro station is very close and the neighborhood is great for walking around and has lots of restaurant choices.
Response from Taoufik. on 13 June 2023
Dear Audrey , we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

8/10 Good

Sheila

Stayed 6 nights in May 2023
Response from Taoufik on 26 June 2023
Dear Sheila, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

10/10 Excellent

george

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Taoufik on 11 May 2023
Dear George, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

10/10 Excellent

chann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sandra on 7 May 2023
Dear Chann, we would like to thank you for sharing your glowing review with us! We are trully pleased to read that everything was perfect during your stay at hotel Gerando. We will proudly pass the word between everyone to show them how good they did to provide you a pleasant stay. Thanks again and don’t hesitate to come back as we will be delighted to welcome you again.

4/10 Poor

michael

Liked: Cleanliness, staff & service
Average hotel but bed was uncomfy and pillows were bad
Stayed 1 night in Apr 2023
Response from Réception on 28 Apr 2023
Dear Michael, Like chatting with you by phone, you got the wrong hotel for the assessment and were satisfied with your stay at Hôtel Gerando. Sorry that this comment penalizes our team unnecessarily. Best regards