WestHouse New York is located in Manhattan, a neighborhood in New York, and is in a shopping district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Times Square and 5th Avenue. Intrepid Sea, Air and Space Museum and American Museum of Natural History are not to be missed.
New York, NY (NYS-Skyports Seaplane Base) - 19 min drive
Restaurants
Shake Shack - 2 min walk
Famous Original Ray's Pizza - 2 min walk
Pret A Manger - 2 min walk
Starbucks - 2 min walk
Faces & Names - 2 min walk
About this property
WestHouse New York
Luxury hotel near Broadway
A short walk from Columbus Circle and Radio City Music Hall, WestHouse New York provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. Guests can also expect to find a library, dry cleaning/laundry services and a bar.
Other perks include:
Limo/town car service, bike hire and self-parking (surcharge)
Express check-out, a 24-hour front desk and free newspapers
A front desk safe, tour/ticket information and concierge services
Guest reviews say great things about the helpful staff and location
Room features
All 172 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and bathrobes. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with rainfall showers and designer toiletries
Wardrobes/cupboards, fridges and premium channels
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Languages
Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish
Property amenities
Parking and transport
Limo/town car service
Parking on site (USD 45 per night)
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
The Terrace Lounge
Things to do
24-hour health club
Bicycle rentals
Library
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
Meeting room
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
More
7 floors
Art Deco architecture
Building
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels
Entertainment
46-inch LCD TV with premium digital channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
The resort fee includes:
Additional inclusions
Business centre/computer access
Faxes
Fitness centre access
In-room safe
Phone calls
We have included all charges provided to us by the property.
Optional extras
Self parking fee: USD 45 per night
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York
WestHouse New York Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 528 out of 1000 reviews" "
10 - Excellent
528
Rating 8 - Good. 258 out of 1000 reviews" "
8 - Good
258
Rating 6 - Okay. 110 out of 1000 reviews" "
6 - Okay
110
Rating 4 - Poor. 54 out of 1000 reviews" "
4 - Poor
54
Rating 2 - Terrible. 50 out of 1000 reviews" "
2 - Terrible
50
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Pat
Travelled with partner
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
Tried to get the Heater / AC to turn off at night so we could have some quiet. I asked 3 times to have the maintenance person but nothing was done. The unit rattled on for the 7 nights we were there.
The location is ideal, next to a subway station and being between Carnegie Hall and Broadway. The included breakfast and evening refreshment was of good quality, and reasonable range. The room was reasonably well furnished and of an adequate size. The bed was very comfortable. All in all, good for the price and it suited us well. We would happily stay here again.
Stuart
Stayed 6 nights in Apr 2024
4/10 Poor
Robert
Travelled with partner
23 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Charged $50 per person daily fee that was not disclosed. Door key never worked. No restaurant.
Staff was very nice but the hotel did not have amenities like shower caps in the rooms. The hallways and doors seemed a bit run down and in need of maintenance. I was a little disappointed since this was a 5 star hotel.
Breakfast and evening happy hour exceeded expectations.
Michael
Stayed 5 nights in Apr 2024
2/10 Terrible
Robert
Travelled with family
31 Mar 2024
Disliked: Cleanliness, staff & service
They surprisingly add $55 per person per day resort fee ($110 per day for couple) that is mandatory. Expedia puts that way down in other information fine print. The key cards never worked. They even suggested we have the front desk let us back in whenever we left the room. It was impossible to get help. Had to go find laundry, never delivered to room. When tried to cancel last night of five night stay, the hotel blamed Expedia and Expedia told me the hotel never answered their calls.
Robert
Stayed 5 nights in Mar 2024
8/10 Good
Anjeli
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service
The hotel has nice staff and is clean. The breakfast is good as well, with bagels available every morning, which I loved. The gym is rather tiny, which I regretted, but it gets the job done. The hotel is situated in a great area with lots of highlights within walking distance. Public transport is also available right around the corner!