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Reviews of The Pearl New York

4 out of 5
The Pearl New York
233 West 49th Street, New York, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 975 out of 1337 reviews" "
Rating 8 - Good. 262 out of 1337 reviews" "
Rating 6 - Okay. 71 out of 1337 reviews" "
Rating 4 - Poor. 15 out of 1337 reviews" "
Rating 2 - Terrible. 14 out of 1337 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first experience in New York, this was the best place we could have stayed. It is so convenient to all of the areas that we wanted to see. The staff was excellent, the room was clean, and more importantly it was really quiet. We were up on the sixth floor so I can’t speak to how loud other floors would be, but I was shocked at how quiet the room was. You couldn’t hear any of the city noise except for sometimes sirens. I would absolutely stay at this property again, and I will recommend it to anyone that I know going to New York.
Stayed 2 nights in May 2024

10/10 Excellent

Alexey Novikov, Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in May 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about The Pearl! Great location, great staff, quiet, clean, and comfortable. This was my 4th trip to NYC and this was my favorite place to stay, by far!
Stayed 3 nights in May 2024

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. Staff was very nice and welcoming.
Stayed 3 nights in May 2024

10/10 Excellent

Amal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in in New York. I will return. Friendly reception staff, a lovely chap who kindly upgraded our room - thank you for being so welcoming when we were so tired on arrival. The room was spacious and clean with all the amenities you could want and the breakfast really sets you up for the day. It felt smaller and more personal than others I have stayed in and we appreciated the tea, coffee, sweets and snacks which were available at any time on the ground floor. Great location too with a lovely old church right next door - the Actors Chapel and on a fairly quiet street. For me and my daughter it felt safe and homely. Perfect place.
Stayed 5 nights in May 2024

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to be in the centre of a lot of NY attractions, shops, theatres, entertainment etc etc then this is the place to be all staff and rooms were excellent and the breakfast was enough to get you through something for everyone best way to see NY is by the Big Bus which takes you to all the attractions you may want to visit and is about 3/5 minutes walk from the Pearl I highly recommend this Hotel Five Plus Stars
Stayed 3 nights in May 2024

10/10 Excellent

SHMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in May 2024

10/10 Excellent

Awilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff around the lobby specially Jaime are excellent, efficient and attentive. Check in was great and Jaime provided an upgrade. They have a wine happy hour for guests, the room was clean and spacious. The bed was comfortable. The breakfast provided was perfect. They have a tea/coffee bar available at all times. The location, location, location could not have been better for us. We stayed for one night. We will return. Thank you.
Stayed 1 night in May 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to theatre district. Not far to Times Square.
Stayed 5 nights in May 2024

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for theatre-goers and it is very calm and quiet inside.
Stayed 4 nights in May 2024

10/10 Excellent

richard, durham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re in New York to visit and see some shows. Walking distance to all the theaters. Very close to the subway entrance. Tons of restaurants nearby. Easy to use to subway to get everywhere. The Pearl has a nice pastry and bagel with coffee free breakfast and wine at night for free. Nice clean modern rooms that are a good size. Great value for the cost. We have been there twice now and will be back again!
Stayed 4 nights in May 2024

8/10 Good

Fouad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and room was awesome. Would recommend this hotel.
Stayed 1 night in May 2024

8/10 Good

yael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central and convenient location. Large and comfortable rooms. The staff at the reception are welcoming and pleasant. I mainly mention Murad who helps and responds to every request and question.
Stayed 3 nights in May 2024

10/10 Excellent

Edgard Antonio Gomes, castaic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see everything you need to in NewYork. Theatre district and Time Square at your doorstep Good options for food and shopping We thoroughly enjoyed our 5 night stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Great location! Hotel staff provided excellent customer service. Rooms nice size. Enjoy our stay.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the Times Square district so is really convenient for some exciting sightseeing, fabulous shows and shopping in Manhattan. Lovely hotel with really friendly and helpful staff. Rooms full equipped- even having full ironing board and iron. Small area for continental breakfast so better to be early for breakfast to get a seat.
Stayed 5 nights in Apr 2024

10/10 Excellent

Neil

Stayed 5 nights in Apr 2024

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, really well located, staff were all lovely, room was great (and big!), good breakfast and fab little coffee and snack area. Would most definitely stay here again
Stayed 4 nights in Apr 2024

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff and the location was fantastic if you’re planning to see some shows. Highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

William, El Segundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, love the staff and the ambience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
it's a great place and the wine at 5 PM, and breakfast, is a good deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Vandana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for broadway. Loved the tea, coffee and hot chocolate at all times. Breakfast could have some more hot items. They gave us great options for dinner!
Stayed 6 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized rooms. Previous stays in NY hotels have not been as comfortable and spacious. Expensive but worth it.
Stayed 1 night in Apr 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was amazingly quiet. Couldn't hear any neighbors or street noise. The location is fantastic. You're in the heart of the theater district. 2 theaters are on the same block and more are on the streets above and below it. Hells Kitchen is 1 or 2 blocks away, so you have a UN of restaurants to choose from. Public transportation is also nearby
Stayed 3 nights in Apr 2024

10/10 Excellent

Trennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pearl was an excellent place to stay during our trip to NYC! The staff was extremely accommodating and helpful, the facility was clean , and conveniently located to broadway theaters and all major attractions in Times Square! I would definitely recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean but the room smelled upon entering, only one elevator was working at the time so made getting out of the hotel a bit of an inconvenience. The complementary breakfast was decent standard affair, bagels and coffee and the like. This was my second time here still a great and pleasant option.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Salvatore

Travelled with family
Liked: Property conditions & facilities
Great staff!
Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming, friendly and knowledgeable. We especially loved the wine tasting hour!
Stayed 3 nights in Mar 2024

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
*My flight arrived at LaGuardia Just before midnight. Prior to departing the aircraft, the driver of the car The Pearl arranged to pick me up called and informed me he was there waiting for me. *Upon arrival at The Pearl we were warmly greeted and expediently checked in. *The room was very clean and equipped with many extras, like a courtesy umbrella. The bed was extremely comfortable. *Each morning a free breakfast was available in the dining area which has a scenic view. *Each employee I encountered went above and beyond to assist in any way they could. *The Hotel is located within walking distance of Broadway, ABC Studio, numerous restaurants, specialty stores, gift shops, and more. *The Pearl is officially my #1 Hotel in New York City and I highly recommend it without hesitation. Sincerely, MLP
Stayed 3 nights in Mar 2024

8/10 Good

Greg, Sussex

Stayed 4 nights in Mar 2024

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small in size.
Stayed 2 nights in Mar 2024

10/10 Excellent

Deron

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marie-Belle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean and very spacious
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff was amazing, friendly and helpful. Would recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amund, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay for both leisure and business if you are in the Times Square area.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Noel Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access to the entire city. Subway station is really close and the area is well maintained. Staff were very knowledgeable about the local businesses and gave great recommendations for all our needs. If you are a coffee drinker, a quick walk to the “ground central” cafe is a must. The only issue we had was that the room that we had booked was not ready and was undergoing renovations, however, the staff worked with us to make sure our stay was enjoyable and placed us in a comparable room. They also sent up a bottle of wine for the inconvenience caused. We will look forward to returning to “The Pearl” which could also be called “The Gem”.
Stayed 1 night in Mar 2024

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Silvia, Westborough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice...clean, tasteful, functional. Amazingly quiet room, especially given location. I also loved that the air handler was quiet....it's so loud in some hotels. The staff was excellent, always attentive. Definitely recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in the heart of the theatre district and so convenient. Hospitality was exceptional and the rooms were very nice and clean. Highly recommend!
Stayed 3 nights in Mar 2024