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Top New York Hotel Reviews

Paramount Times Square – A Generator Hotel

Paramount Times Square – A Generator Hotel

4/10 Poor
"The lobby is nice but that’s about it. I arrived and they made me pay another $200 for a “facility fee.” That’s on top of the about $1000 I’d already paid at booking for 4 nights. The beds only had flat sheets. No fitted sheet. No duvet cover. Just two flat sheets below and on top of the duvet insert. Only water was on the 4th floor. Was told check out was at 11am yet staff came into our room unannounced at 9am and asked when we were leaving. The chrome cast tv in our room was also broken. No mini fridge or microwave in the room which would have been fine if I wasn’t charged so much. Unsure what this facility fee was for when the facility is deteriorating, even if they try to cover it by renovating the lobby. Would not stay again."
samantha 4-night trip
Posted less than an hour ago
Paramount Times Square – A Generator Hotel