Ratings based on 223 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
for Everyoneby Renato from São Paulo, Brasil
Pros: what you get for the price you paid.
Cons: beach towels could be offered and employees should worry with the guests
Location: everything really 2 or 3 blocks away
Location is really good in the heart of south beach. You have to pay an external parking lot but it's just cross the street and you have in/out privileges.
for Everyoneby Jose from New York
for Everyoneby Trevor from Harrogate England
Good medium grade hotel in an excellent position.Posted 12/11/2013
Pros: The room had a safe and was cleaned daily also telephone calls were free. It was five minutes from Lincoln Rd Mall and the beach was 2 blocks away.
Cons: It would have been good to have coffee making facilities and a fridge in the room - but then we should have gone to a 4* hotel!
Location: Lincoln Road Mall and Espanola Way for dining. Lots of shops. Stop for South Beach Local bus 5 min away - only 25 cents to cover all of South Beach.
Stayed for 7 nights. Clean and comfortable. Not at all noisy as some reviewers stated and we were there over Halloween! Breakfast was ok but I don't rate American breakfasts against a proper English breakfast anyway so chose the Continental option. Staff were helpful when asked and there was always someone on reception. Our return pick-up was at 15.30 and we were able to leave our luggage in reception and go into town.
for Everyoneby Olivia from Bahamas
Nice quiet street but close to everything.Posted 08/11/2013
Pros: How quiet it was.
Cons: Staff engagement and offering basic obvious information to guests when they check in.
Location: the beach is super close and Lincoln st
It was very central to everything I needed and very pleasant. The staff were a little unengaged it seemed. A bit aloof. A little more friendliness from them and I'd be raving about it, but they weren't rude or anything just a little blah! I dunno how to describe it. They didn't really offer a lot of simple instructions unprompted. Like when I got my room key he just handed it to me with a stickie note that had the room key and I had to ask how to get to my room and NO the elevator is no OBVIOUS. Every hotel is different. Just those simple things were annoying I guess but overall I enjoyed my time. They were still nice.
for Everyoneby jose from sd
Too expensivePosted 15/10/2013
I spend 2 nigths in this hotel the first nigth i paid 113.00 and the second nigth the rate was 255.00 Its too much money for that room, they say because haves a little "living room", (its redicules) its clean and near to the beach, stores, but there are better hotels around for less. The third nigth we stay in a better ubication, (withelaw), newest instalation, clean and for less, i paid 73.00 tax incluided. This is the photo of the living room.
for Everyoneby Erin from San Diego, CA
Decent but nothing specialPosted 08/10/2013
Pros: The location!
Cons: The interior. Walls/doors need new paint and/or updating.
Location: It's right off one of the main drags in SoBe (Lincoln), where you will find tons of shopping and restaurants/bars. It's also two blocks from the beach
This hotel is great if you just want to lay your head down at night..but don't expect much more than that. As you walk in, there is an odd musty, old building smell that lingers through the hallways (our room was fine though). The front desk staff was ok, nice once you talked to them a bit, but not overly friendly or attentive. The rooms were fine; clean, spacious, and actually the bed was super comfortable/updated. However, there were very basic amenities in the rooms; we did not have curtains, an ice bucket, or an iron. The walls were also peeling/cracking, and some outlets didn't hold plugs all that well. We never ate in the restaurant, however I never saw more than one person there so I probably would not recommend it. The pool was a OK size but the area surrounding it was TINY. Don't book this hotel thinking it's some great pool area where people will be hanging out. The one super positive thing I would say about this hotel is it's location - perfect! Walking distance or a short cab ride from everything. I would recommend the hotel but again, don't have high expectations.
for Everyoneby A verified traveller from New York, NY
Close to the beach, Nothing specialPosted 04/10/2013
Pros: The pool.
Cons: The hotel staff needs to be more professional. Also the check-in time is three not two like the listing stated.
Location: Lincoln Road is near by, so there are many restaurants and shopping to be done.
My girlfriend and I tried checking in before the check in time which was listed on the website as two. Once we got there not only were we early but the reception at the front desk told us to just leave our luggage in the corner of the lobby. When we heard that we were like, "you serious". The reception told us don't worry there are cameras all around. Therefore there was no concierge. Basically good luck with your luggage and personal items. Another thing we found disturbing was the room we were staying in. It was out dated, had a lack of space for bath towels, no menu for the downstairs cafe and no TV guide.
for Personal Eventby Mariana from Brazil
Bad guest servicePosted 12/09/2013 on Hotels.com
Guest service was terrible. When I arrived one person named Ninfa was at the reception, she was terribly rude, at a point that I avoid talking to her during the 4 days I stayed there. When I said I had packages at the reception, she charged me 5 dolars per each package saying that was communicated before, which was a terrible lie. Terrible! Never coming back and never recomending.
for Familiesby Mario from Detroit
Great location and right pricePosted 07/09/2013 on Hotels.com
Convenient location near Lincoln rd and couple of blocks from the beach, clean rooms I love the free wifi. I would consider this hotel for my next trip.