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Makati Shangri-la Hotel, Manila

Ayala Street And Makati Avenue Makati, 1200 Philippines

Makati’s Largest Business Hotel

Center of Makati
Situated in the center of Makati, Manila's business district, the most exclusive shopping centers are within walking distance of the property. Show more
Complimentary wireless Internet
Extensive business, convention and dining facilities, including a large ballroom.
Well-appointed guestrooms
Makati City views, branded toiletries, complimentary wireless Internet access, and complimentary newspapers. Hide

GUEST REVIEWS

4.7out of 5

Expedia Guest Rating

95%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe Room
1 king2 twinSeparate sitting area. Desk. Television with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and sewing kit. Air conditioning. Iron/ironing board available on request.
Horizon Deluxe
1 king2 twinSeparate sitting area. Desk. Television with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and sewing kit. Air conditioning. Iron/ironing board available on request.
Superior Room
1 king2 twinSeparate sitting area. Desk. Television with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and sewing kit. Air conditioning. Iron/ironing board available on request.
Executive Room
1 king2 twinSeparate sitting area. Desk. Television with cable channels. Complimentary wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with separate bathtub and shower. Bath amenities include phone, hair dryer, and designer toiletries. Bathrobes and slippers. Blackout drapes/curtains, hypo-allergenic bedding, and sewing kit. Air conditioning. Iron/ironing board available on request.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-out time is noon
  • Check-in time starts at 2 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Airport shuttle fee: USD 82 (one way)
    • Buffet breakfast fee: USD 32 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Special Check-In Instructions
  • Most visitors to the Philippines receive a 21-day visa upon arrival, however it is essential to check with the nearest Philippine consulate regarding visas for each particular nationality.
  • Passports are required as proof of identity at check-in.
  • Rooms that accommodate the disabled are available, and must be booked in advance. All public areas are wheelchair accessible.

Awards and Affiliations

Makati Shangri-la Hotel, Manila is listed in the 2006 Travel + Leisure 500.

Property Amenities

This 26-floor property has 699 rooms and is situated around a large tropical garden with views of the Makati neighbourhood of Metro Manila.

Business center: Located on the second floor, the hotel's business centre has private work stations for rent (surcharge) and function rooms spread across four floors offered for business functions and exhibitions.

Conference/function room(s): The largest is the Rizal Ballroom at 1,434 square metres (12,900 square feet), with four conference rooms at 90 square metres (540 square feet) and two conference rooms at 180 square metres (1,620 square feet). A variety of other function rooms of sizes, ranging from 46 square metres (414 square feet) to 577 square metres (5,193 square feet), are also available. Audiovisual equipment (surcharge) and other services are also offered.

The Makati Shangri-La Hotel has an underground parking garage available for guest use.

Childcare services and a children's pool that accommodates is located adjacent to the outdoor adult pool.

The Business Centre is open 24 hours a day and provides comprehensive secretarial and printing services, along with Internet access and translation.

Childcare/babysitting: Babysitting is available 24 hours a day (surcharge). Reservations are required. Fee(s) subject to change without notice.

Equipment: Infant beds, strollers, and high chairs are complimentary. All special requests should be made prior to arrival and are subject to availability. Fee(s) subject to change without notice.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 699
  • Number of floors - 26
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Cell phone/mobile rental
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Full-service health spa
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Wireless (high-speed) Internet access - complimentary
  • Tennis on site
  • One meeting/conference room
  • Luggage storage
  • Designated smoking areas
  • Airport transportation
  • Tour assistance
  • Room service
  • Concierge services
  • On-site car rental
  • Limo or Town Car service available
  • Massage - spa treatment room(s)
  • ATM/banking
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Parking (free)
  • Secure parking
  • Valet parking
  • Parking garage
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Self parking
  • Shoe shine
  • Shopping on site
  • Spa tub
  • Steam room
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - outdoor
  • Technology helpdesk
  • Translation services
  • Umbrella
  • Wedding services
  • Tours/ticket assistance
  • Laundry facilities
  • Number of restaurants - 7

Rooms

The Makati Shangri-La has 699 guestrooms on 26 floors. Separate sitting areas include televisions with premium cable channels, CD players, desks, direct-dial phones, and voicemail. Wireless Internet access is complimentary. The air-conditioned units provide refrigerators, coffee/tea makers, minibars, complimentary bottled water, and safes. Additionally, all accommodations have private bathrooms with separate bathtub and shower, bathrobes, slippers, designer toiletries, and hair dryers. Housekeeping, turndown service, welcome amenities, Cribs (infant beds), and rollaway beds are also available. wake-up calls and iron/ironing boards can be requested.

Makati Shangri-la Hotel, Manila, Makati,  Philippines, Rooms Guest Room

Room Amenities

  • Hypo-allergenic bedding available
  • Separate sitting area
  • Climate control
  • Complimentary newspaper
  • Air conditioning
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Designer toiletries
  • Hair dryer
  • Bathrobes
  • Bathroom phone
  • Extra towels/bedding in room
  • In-room massage available
  • Sewing kit
  • Slippers
  • Bathroom scale
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Rollaway beds available
  • Cribs (infant beds) available
  • Phone
  • Trouser press
  • Private bathroom
  • Complimentary toiletries
  • Makeup/shaving mirror
  • Separate bathtub and shower
  • LCD television
  • Cable television service
  • Wireless high-speed Internet access (complimentary)
  • HBO

Dining

Circles Event Cafe - With garden views, this open-plan restaurant has numerous interactive buffet stations serving Asian and Western favourites. Open daily.

RED - Distinctively designed and decorated with dramatic red velvet, RED offers a wide selection of meat and vegetable dishes, complemented with wines and cocktails. Open daily for lunch and dinner.

Lobby Lounge - With dramatic garden views, the expansive Lobby Lounge serves light snacks and soft drinks. Open daily.

Sinfully Circles - Featuring breads, cakes, and European pastries, Sinfully Circles is located inside the entrance to Circles Event Café. Open daily.

Inagiku - Serving exquisite Japanese dishes from Master Sushi Chef, Wataru Hikawa, Inagiku also offers a wide menu of Sake. Open daily for lunch and dinner.

Shang Palace - Authentic Chinese cuisine is served in this restaurant located on the second floor. Open daily for lunch and dinner.

Conways - Unwind after a day of meetings. Live music is performed here nightly between Monday through Saturday. Open daily.

Pool Bar - Enjoy a cocktail or snack at this poolside venue perfect for families. Open daily.

Makati Shangri-la Hotel, Manila, Makati,  Philippines, Dining Restaurant

Recreation

The Shangri-La's 24-hour fitness centre offers fitness equipment and expert instruction from staff trainers. Male and female changing areas are equipped with saunas and steam rooms.

Within 15 km (10 miles), numerous recreational facilities exist, as Metro Manila offers a wide variety of water and land based activities, a short drive from the hotel. Contact the concierge desk for more details.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming on site

Spa

The Makati Shangri-La's spa, located on the fourth floor, offers treatments for detoxification, de-stressing, wellness, and therapeutic massage 24 hours a day. Six treatment rooms, with one suite dedicated for couples only, have private shower and baths. Some have televisions with premium channels. The adjoining fitness centre has male and female steam and saunas in the changing rooms.

Using natural ingredients and time-honoured traditions, the Makati Spa features the same attention to detail and service found across the hotel. The Hilot Massage, the traditional Filipino tradition of natural healing, is one of the most popular treatments.

Detoxification Package (2 hours): PHP4,500 (USD108)

Micro sea body mask with aromatherapy bath and massage.

Fee may not include tax and is subject to change without notice.

Rejuvenation Package (1 hour, 45 minutes): PHP4,000 (USD98)

A combination of a hair and scalp and aromatherapy bath and massage.

Fee may not include tax and is subject to change without notice.

Total Body Glow Package (1 hour, 30 minutes): PHP3,300 (USD80)

Aromatherapy sea salt scrub is combined with a body massage

Fee may not include tax and is subject to change without notice.

Hilot Filipino Therapeutic Massage (1 hour):PHP2,500 (USD60)

Blending ancient techniques and modern spa products, the Hilot massage opens a window into local Filipino culture.

Fee may not include tax and is subject to change without notice.

Aromatherapy Massage (1 hour): PHP2,500 (USD60)

Body massage blended with aromatherapy creates a soothing treatment that eases tension and stress.

Fee may not include tax and is subject to change without notice.

Micro Sea Body Mask (1hour): PHP2,300 (USD55)

Eases fine lines and tension with sea salts and marine ingredients.

Fee may not include tax and is subject to change without notice.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Makati Shangri-la Hotel, Manila

4.7
out of 5
avg. guest rating
Hotel service:
4.7
Hotel condition:
4.8
Room cleanliness:
4.9
Room comfort:
4.8
Location:
4.7
Neighbourhood:
4.6
95%

of guests recommend

out of 21 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Columbia, SC, USA
4.0
out of 5
Recommends this hotel
Posted 4 Dec 2011

“Nice Hotel With Lots of Security”

The hotel is quite impressive. The rooms are roomy and the bathrooms are large with separate shower and tub. But, the hotel must be fairly old, because the faucets and tile floor seemed to need a good cleaning. The towels were big and fluffy and the sheets were nice. There are lots of channels on the television, which is good if you spend time in the room. The staff is very helpful and friendly, and there are lots of them. Three young women open the doors for you in the lobby and at least one, maybe two, summon the elevator for you on the ground floor. There is a lot of security and a screening for explosives and drugs, which seems to be common in the area surrounding the hotel (screening is common). The hotel has the most awesome breakfast buffet I have ever seen. There are stations where you can get Asian food, Western food, eggs cooked to order, fresh fruits, cereals, waffles, French toast, breads, sausage, bacon, juices, yogurt and yogurt drinks, coffee, and tea. If I were going to Manila again, I would probably stay at this hotel. Unfortunately, I will not be going back to Manila.

Area recommendations
If you are unfamiliar with Manila, stay in Makati around the hotel or take an organized tour of the city. There is a lot of poverty in Manila and you have to be aware of your surroundings and be smart.
Roberto D from California
5.0
out of 5
Recommends this hotel
Posted 2 Dec 2011

“Luxury to the max”

Best hotel in Manila by far. The reception, service, comfort with elegance was amazing. The grandeur and decor was spectacular. Everything made it a memorable experience even for the price. An already planning on my return.

Area recommendations
Makati. It has everything. Great restaurant and shops.
A Traveller from Tokyo
4.0
out of 5
Recommends this hotel
Posted 27 Nov 2011

“Everything great, just don't take their taxi!!”

The hotel itself is great. The receptionists were friendly and helpful, and the concierge sorted everything out for us, and the bedroom was a good size and the bed was fantastically comfortable. My only complaint was that we booked a taxi to get to the airport as we were leaving early in the morning, and I saw they were going to charge us 2,800peso for the transfer (over $50), when any other taxi costs 400!! They literally wanted 7x the money, just for a car to the airport. It's not as if the car they had ready for us - it was a small saloon which didn't even fit our surfboards, so in the end I hailed a large cab anyway and cancelled the transfer. The cheek of it!!

Area recommendations
Makati, if that
Ivo from Seattle WA
5.0
out of 5
Recommends this hotel
Posted 18 Sep 2011

“Makati Shangri-La”

2 days I get calls waking me up to clean the room despite staff seeing the DND light. The second day I asked that they actually respect the DND and was happy that I didn't get more calls.

Area recommendations
Greenbelt - because there are nice coffee shops and decent restaurants, history and art museum.
Donald K from Vancouver, Wa.
5.0
out of 5
Recommends this hotel
Posted 18 May 2011

“Great hotel”

We will return

A Traveller
4.0
out of 5
Recommends this hotel
Posted 17 Apr 2011

“Good stay”

Good one

Doug H from Davao, Philippines
5.0
out of 5
Recommends this hotel
Posted 11 Nov 2010

“The Shangri-La name says it all”

The Makati Shangri-La is the perfect hotel for the discerning traveler. It's a true five-star and has all you need. We stayed in a suite and couldn't be happier. It was roomy with a huge bath. The bed was top-notch. I used the concierge service a couple of times with nothing but great assistance provided. While the security gets a bit old, it's appreciated. I felt safe. The pool area was nice. There's a lap lane and kid's area. I had a meal pool-side and was pleasantly surprised. It is geared towards business travelers but, pay that no mind, it's a Shangri-La and lives up to the name.

Area recommendations
The surrounding area has Hard Rock Cafe and a TGIF, among many others. Once the largest in the world, the Mall of America isn't so far away and likewise, the airport isn't to terribly far.
Must see
Take the day tour of Manila. It includes the American Cemetary and Intramuros. Very nice half-day tour.
Dennis A from North Carolina
5.0
out of 5
Recommends this hotel
Posted 18 Aug 2010

“I Shall Return!”

Simply put, ASTOUNDING!

Area recommendations
Get an escort
Leila C from Washington, DC
5.0
out of 5
Recommends this hotel
Posted 14 Jul 2010

“My Favorite Hotel "The Shang"”

REPOST - From the time I left the US (Washington, DC) till I set foot in my hotel room, overall it went extremely well. The Shangri-la staff at the airport car service were on time to me in the arrival area. They were courteous and attentive. I couldn't say more...one thing for sure on my next trip to Manila, I will defnitely book at the Shangri-la Hotel again. Actually, this has been my favorite hotel. Yes, it is pricey compared to the other hotels in the area, but with the quality of service, the ambience and the hospitality given by the staff...it was well worth it!!!

Area recommendations
Makati area. It is close to everything...shopping, dining. Most important, safe to walk around even late at night.
Fahad M from Dammam, KSA
5.0
out of 5
Recommends this hotel
Posted 10 Mar 2010

“Makati Shangri-la best hotel ever!!”

Makati Shangri-la is one of the best hotel ever I saty in with confort room and quality of service and very professional staff where you make you feel like VIP in every matter you ask..................

Area recommendations
Green Bult
Shopping
Mall of Asia

Makati Shangri-la Hotel, Manila

Ayala Street And Makati Avenue Makati, 1200 Philippines

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Nearby Points of Interest

  • Ayala Museum - 0.2 km / 0.1 mi
  • Philippines Stock Exchange - 0.3 km / 0.2 mi
  • Ayala Center - 0.3 km / 0.2 mi
  • Greenbelt Shopping Mall - 0.4 km / 0.2 mi
  • Glorietta Mall - 0.4 km / 0.2 mi
  • SM Makati - 0.6 km / 0.4 mi
  • Power Plant Mall - 1.8 km / 1.1 mi
  • Rizal Memorial Coliseum - 3.4 km / 2.1 mi
  • De La Salle University-Manila - 3.5 km / 2.2 mi
  • Rizal Stadium - 3.7 km / 2.3 mi
  • Cuneta Astrodome - 3.7 km / 2.3 mi
  • Ninoy Aquino Stadium - 3.8 km / 2.4 mi
  • Manila Zoo - 4.1 km / 2.5 mi
  • Metropolitan Museum - 4.2 km / 2.6 mi
  • Cultural Center of the Philippines - 4.2 km / 2.6 mi

Location Highlights

  • In city center
  • In business district
  • Shopping district nearby
  • Metro station nearby
  • Airport nearby

The preferred airport for Makati Shangri-la Hotel, Manila is Manila (MNL-Ninoy Aquino Intl.) - 5.8 km / 3.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Manila, Philippines (MNL-Ninoy Aquino Intl.)

Area:

Makati, Manila, Philippines: This is the commercial and financial centre of town, with Ayala Avenue considered the equivalent of New York’s Wall Street. Many multi-national companies have set up headquarters, alongside up-market shopping malls, luxury hotels, and a variety of cultural and recreational distractions. The relatively high numbers of ex-pats give the district a distinct cosmopolitan flavour.

Makati Shangri-la Hotel, Manila

Ayala Street And Makati Avenue Makati, 1200 Philippines