GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Executive Rm 1Queen bd + convertibleSofa - Best Rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. High-speed broadband and wireless Internet access is available (surcharge). In addition to a sauna the Novotel London ExCeL offers a steam room and a fitness facility. Event facilities measuring 3433 square feet include conference & meeting rooms and banquet facilities all with natural daylight. This hotel also offers tour/ticket assistance, multilingual staff and coffee / tea in the Upper Deck Bar. Business services, concierge services and currency exchange are provided. Onsite covered parking is available (surcharge).
Rooms
Novotel London ExCeL offers 257 spacious guestrooms. Guest rooms are furnished with two-seater sofa beds and unique pivoting desks for work or dining. Televisions offer satellite channels with radio, pay movies and TV Internet access (surcharge). Broadband and wireless high-speed Internet access are available for a surcharge; direct-dial phones, complimentary newspapers and in-room safes are also provided. Coffee/tea facilities are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries and hair dryers. Minibars and climate control are also included. Housekeeping is provided and wake-up calls can be requested. Cribs (infant beds) are also available on request. All guest rooms are non-smoking.
Room Amenities
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Novotel London ExCeL
of guests recommend
out of 4 reviews
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Showing 1 - 4 results (of 4)
“When they say it's right next to the Excel convention center...”
... they mean it, you can see it from your window if your room is on the left side of the hotel. It's a decent new modern hotel with good facilities, unfortunately my room didn't overlook the river or the convention center, no, my view was to the rooms of the Ibis next door (didn't like that), but I didn't bother changing since the russian guy at the reception took 15 minutes to find my reservation despite me giving him the reservation number, if I asked to change rooms because of the view I would have probably slept on the lobby. The rooms are pretty good and nicely decorated, they have british style 'closet' loos (all other hotels I've stayed in London had continental style restrooms). Now the bad: my salmon was undercooked and terribly bland (@ the upper deck), the shower had a terrible moisty smell, for some reason they only let you crack the window open and not open it the entire way (afraid you are gonna steal the TV???!?!) so that was kind of uncofortable not being able to clear the room of that smell in the first few minutes. The safes could be better as if you leave them open for more than a minute or so they reset the code.
“Taking unfair advantage of the location”
Very tight room, the only thing you do not pay for is probably the toilet roll. Internet for £19/day? This is simply scandalous.
“Great stay in Docklands”
Excellent service from check in to check out. Enjoyed a few cocktails @ the bar. Loved the buffet breakfast. Could not have asked for more. An easy walk from the ExCel DLR station. No need for a car.
“Nice business hotel for Excel”
It is nice hotel if you are attending an event at the Excel, otherwise it is too far away from London.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Hotels in Canary Wharf - Docklands
7 Western Gateway Royal Victoria Dock London, E16 1AA United Kingdom
Nearby Points of Interest
Location Highlights
The closest major airports to Novotel London ExCeL are:
London (LCY-London City) - 2 km / 1.2 mi
London (LHR-Heathrow) - 32.9 km / 20.4 mi
London (LGW-Gatwick) - 41.2 km / 25.6 mi
The preferred airport for Novotel London ExCeL is London (LCY-London City).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Canary Wharf - Docklands, London, England, United Kingdom: Londons 21st-century waterside business district, Canary Wharf is best known for its cutting-edge architecture, including the 50-storey obelisk-shaped skyscraper, One Canada Square. Get there by the Docklands Light Railway, with elevated tracks giving wonderful views into a world of glass and steel. By contrast, historic Greenwich, home to the National Maritime Museum, is just across the Thames. A foot tunnel links the two.
7 Western Gateway Royal Victoria Dock London, E16 1AA United Kingdom
