Koh Samui Islands Holidays from AU$1,434

Great location, close to the city. But t quite what you see in the pictures but still really nice

Beach has beautiful powder sands and all the staff from Gardners, cleaners through to bar staff can’t do enough for you

Hotel was generally ok. Our check in wasn't the smoothest process (despite arriving a day late) as we were taken to the wrong room. Resulting in a walk back up to the reception whilst they sorted this out. This meant our room wasn't ready and we had to wait around 20 mins for them to prepare it. Being in the only premium room in the hotel we expected a little extra treatment from the hotel but this wasn't the case. The only difference between this and the other rooms is the private pool- which wasn't that big or deep enough to really enjoy. There was no turn down service either which we expected for a 4 star hotel. Meaning that you were left with only 4 bottles of water each day to last until the next room clean. If you wanted more this was extra (as per the sign in the mini bar fridge). Breakfast is basic, with a range of pastries, fruit etc. Easy to walk to the town - around 15 mins and a 7 eleven pretty much across the road. Check out process again wasn't smooth, as they forgot which room we were in, making this unnecessarily longer than it should have been. We were a little disappointed in the price of the room and what we got. Advice if you're thinking of going here - just book a standard room and save your money

This was the fifth time I have stayed at Casa De Mar and was the most average say. This is disappointing as I really enjoy my other stay. From forgetting to pick me up at the airport, which I arranged directly with the Hotel to the lack of atmosphere.

As other reviewers have noted about the sunset, it is a great location for that. The facility has everything you expect from a budget resort but it’s clearly past its prime. The sun loungers are all stained and grubby. The pool bar is used to store an empty fridge. The staff are all polite but this is normal for all of Thailand. The rooms are adequate but in my case the shower rail holding the soap and shampoo slipped out of the wall with both plastic bottles smashing on the tiles. On checkout they had the cheek to try and charge me for this. Of course I didn’t pay but it shows the level of care they have for this aging property that they try and blame guests for its failing state. It’s a shame as it has so much potential if some money were put into it by a new owner.