Ratings based on 193 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby A verified traveller
Nice hotel convenient to KnoxvillePosted 01/12/2013
Pros: This hotel is in a good location to Knoxville. The rates are very reasonable, and the free breakfast is good.
Cons: We found the towels to be rather threadbare.
Location: In the immediate vicinity there are several restaurants. We choose this location because it's close to Knoxville, where our daughter lives.
for Everyoneby A verified traveller
Cons: thin towels
hotel was very close to the expressway and several restaurants. The room was clean. The breakfast was better than expected.
for Everyoneby shelly from overton co, tn
Nice neAt and clean located by the huddle housePosted 27/10/2013
Headed for an overnight trip all hotels motels booked so we used expedia led us to the quality merchants inn which luckily had a room it was very clean had microwave and a refrigerator to accommodate your needs
for Everyoneby A verified traveller
Pros: Some of the most comfortable beds I've slept in
Location: Excellent location
for Everyoneby Heather from MI
Nice people but horribly dirtyPosted 28/09/2013
Cons: It could be cleaned for starters.
Location: Food and gas stations.
I'll start off with that is good-The beds were quite comfortable and they had a new TV in the room which made for a great picture. But that's about it. Our room was filthy. Our room had what looked like bodily fluids on the coverlet, a layer of dust in the cabinets where you hang your clothes, mildew all over the bathmat, hair and dust in the fan vent, and animal hair on the beds. If it weren't for the fact I had my handicap mother with me who needed to rest after a 9 hour trip, we would have left, but since it was already paid for-we stayed. We rung the front desk and they brought us new sheets wtih no offer to help change the bedding. We told the clerk at the desk about our experience and he just said "Oh okay". Another issue(and it might be just us)but someone stopped by to check the smoke detector, and being two women in a strange town, we weren't really thrilled with the idea of a strange man coming in our room. Would not recommend.
for Everyoneby Audrey from Q
Tennessee gamePosted 18/09/2013
Hotel was very nice,tv channels went out & missed the last 5 min.of 20/20, & the key wouldn't work the 2nd day.
for Everyoneby Chris from Columbia, SC
Nice hotel within driving distance of UT.Posted 18/09/2013
This hotel was clean, comfy and close to food, shopping and not too far from downtown Knoxville.
for Everyoneby John from Hendersonville, NC
Excellent One Night StopPosted 18/09/2013
Pros: Friendly check in staff; clean and comfortable room; good breakfast; free newspaper; many restaurants nearby; convenient to downtown Knoxville.
Cons: Nothing that I noticed or needed.
Location: Convenient to downtown Knoxville; right off Interstate 75; plenty of close restaurant options and a good grocery store for restocking for the trip
One day trip to Knoxville to see a band. Friendly check in staff; clean and comfortable room; good breakfast; free newspaper; many restaurants nearby; convenient to downtown Knoxville. Got 2 rooms. Perfect for our needs.
for Everyoneby susan from TN
Just fine for a quick trip to the gamePosted 04/09/2013
Overall pretty clean and suited us just fine for a place to stay for one night. Plenty of dining options, and a few close enough to walk. Applebee's was within walking distance, which was nice so both of us could drink and just walk back.
for Business Travellersby Jason from Murfreesboro
Go to breakfast earlyPosted 03/09/2013 on Hotels.com
Rooms where great. Good location. Breakfast not very good after 7 or so, we went to Waffle House both days.