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Crowne Plaza Knoxville Downtown University by IHG

Property class: 3.5

Choose dates to view prices

Located close to Knoxville Convention Center and University of Tennessee, Crowne Plaza Knoxville Downtown University by IHG provides dry cleaning/laundry services, a 24-hour gym and a 24-hour business centre. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$203
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of the city.

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(108 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A bathroom with a shower, toilet, sink, and a mirror.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of the city.

Premium Room, 1 King Bed (Top Floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a view of the city.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A neatly made bed with white linens, a dark headboard, and a wall-mounted light fixture.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, a coffee table, and a TV mounted on the wall. There is a kitchen area with a dining table and bar stools.

Suite, 1 Bedroom

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a mirror.

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Premium Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Downtown Knoxville, a neighbourhood in Knoxville, Crowne Plaza Knoxville Downtown University by IHG is in the entertainment district. East Tennessee History Center and Bijou Theater are cultural highlights, and some of the area's landmarks include Historic Southern Railway Station and Sunsphere Tower. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Visit our Knoxville travel guide
Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • A row of historic buildings with distinct architectural styles, including arched windows and red doors.
    Market Square
    1 min walk - 0.2 km
  • A theater with a marquee reading "Tennessee" and a sign for "The Tennessee Theatre."
    Tennessee Theatre
    5 min walk - 0.4 km
  • A riverside park with trees, a bridge, and a modern structure.
    World's Fair Park
    9 min walk - 0.8 km
  • Knoxville Convention Center
    8 min walk - 0.7 km
  • Bijou Theater
    8 min walk - 0.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    20 min drive

Restaurants

  • Balter Beerworks
    7 min walk
  • Downtown Grill & Brewery
    4 min walk
  • J.C. Holdway
    5 min walk
  • Stock & Barrel
    4 min walk
  • Nama Sushi Bar - Downtown Knoxville
    5 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

  • Hotel near University of Tennessee
  • Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University by IHG provides dry cleaning/laundry services, a 24-hour gym and a 24-hour business centre. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Buffet breakfast (surcharge), valet parking (surcharge) and a gift shop
    • Concierge services, meeting rooms and a 24-hour front desk
    • Luggage storage, a vending machine and a lift
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 195 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, baths or showers and hairdryers
    • 55-inch Smart TVs with satellite channels
    • Mini fridges, microwaves and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 for adults and USD 8 for children
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18.5 for adults and from USD 8.00 for children
  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on 7 Sept 2026 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Knoxville Downtown University by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University by IHG?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per night.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Knoxville Downtown University by IHG?

Checkout is at noon.

Where is Crowne Plaza Knoxville Downtown University by IHG located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, University of Tennessee and Knoxville Convention Center. Tennessee Vallley of Authority and Market Square are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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