The 16-story twin tower Royal Park Hotel is connected by skywalk to New Town, one of the biggest shopping and entertainment complexes in Hong Kong. All guestrooms, suites, and serviced apartments have high-speed Internet access. Guests enjoy complimentary access to the hotel's health club which features an indoor and seasonal outdoor heated pool, sauna, jogging track, tennis court, and fitness equipment. Beauty services and massages are also available (advanced reservation is required). Meeting and banquet rooms are available for hire. An area shuttle is complimentary and a roundtrip shuttle service to the airport is available at scheduled times for a surcharge.

The self-serve business center is located on lobby level behind reception. High-speed Internet access is available in the business center (surcharge applies). Three meeting rooms, each between 31–44 square meters (334–474 square feet) are available for hire (minimum two hours). These boardroom-style rooms are suitable for 4–14 guests. The rooms can also be opened out to form one large function area of 119 square meters (1,281 square feet) to accommodate up to 100 guests for cocktails or for theatre-style presentations. There is also a banquet room in the Chinese restaurant on level two. This room can seat between 70–100 guests. General business services such as photocopying and faxing are available at the front desk for a small surcharge.

2 + 2 Cafe - Located on level three. Offers all-day Western and Asian selections. Buffet and à la carte menus available. Open from early morning until late.

Royal Park Chinese Restaurant - Features Cantonese fare and sumptuous seafood delights. Delectable dim sum and other delicacies are served every day at lunch. Several well-appointed VIP rooms are also available, whether for small business gatherings or large wedding banquets.

One + One bar - Located in the lobby. Large bar area with live entertainment. Serves a wide range of beverages and snacks. Open daily for lunch, afternoon tea, late afternoon cocktails, and evening drinks until after midnight.

Sakurada Japanese Restaurant Located on level three and renovated in September 2006. Specializes in Sushi, Washoku (traditional dishes), and Teppanyaki. Open daily for lunch and dinner.

Coffee Corner Located on level three, adjoining 2+2 Cafe. Serves gourmet snacks, cookies, pastries, cakes, breads, and chocolates in a relaxed alfresco setting. Open daily from late morning until late.

The Royal Park Hotel's health club, Definition, is located on level three of the adjoining shopping mall and its facilities are free of charge for hotel guests. It can be accessed by elevator from the lobby. The club incorporates an indoor/outdoor heated pool, fitness equipment, jogging track, and sauna. Staff members are usually on hand to assist guests using the fitness machines. Group classes are also available.

The eight-hectare Shatin Central Park has six separate gardens and is approximately 0.5 km from the Royal Park Hotel. The Shing Mun River offers a scenic riverfront walkway, and is a similar distance from the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room wireless Internet: HKD 100 per day (rates may vary)
• Fee for in-room high-speed Internet (wired): HKD 100 per day (rates may vary)
• Fee for wireless Internet in all public areas: HKD 100 per day (rates may vary)
• Self parking fee: HKD 270 per day
• Rollaway bed fee: HKD 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.