“Best Location & Best Value!”

I would definitely recommend this hotel. I was travelling alone, the room was clean - good size & nice bath. The continental breakfast was also good. I had a room with a view of the Duomo & could not ask for more. The staff was friendly too. Tip: If you're giving directions, it might be just as easy to say that it's located at the Duomo end of Via Dei Calzaiuoli. Also the entrance is on the side & the hotel is located on the third floor and there is an elevator. Anyway, I was very pleased!

“Perfect location”

This hotel was in a perfect location located literally 30 secs from the Duomo! There are loads of shops just minutes from the hotel, and several restaurants located nearby. The Hop-On Hop-Off bus stop is a 2 min walk from the hotel, and the main train station (Santa Maria) is a 10 min walk from the hotel. I think the hotel has been newly renovated, so we had a very nice room which looked much better than the pictures they show on the internet. Would definitely recommend this hotel to anyone visiting Florence as a tourist.

“great location short walk to train station”

Entrance to hotel not the most pleasant nor is the elevator

“Florence is a stunning city that requires infinite time.”

The hotel is ideally suited, being totally central to Florence right beside the Duomo. However, the guide should warn of the morning Duomo Bells at 0715!!. Customers should be made aware that the hotel is actually on the third floor although it is serviced by a lift. Accordingly therefore, the stairway entrance and approach to the hotel is of a lower standard to the hotel itself. This does not detract from the hotel itself, its freindly and helpful staff, and its positon viz access to all that one needs to see and enjoy in Florence.

“Would stay here again”

We had a great time in Florence, and the location of this hotel is perfect - steps from the Duomo and a very short walk to the Uffizi. The hotel staff were extrememly friendly and willing to help. We did not spend much time in the hotel, so fancy ammenities were not important to us. Hotel Bigallo had everything we needed. Breakfast was minimal, and pastry/coffee in town were better.

“Good location”

The Hotel Bigallo has a great location in Florence. Walking distance to all desired locations is its biggest attraction. When I showed up though, I was informed that the hotel was closed and that I needed to report to Hotel De Lanzi. Hotel De Lanzi was just a block away, but it would have been nice to know this ahead of time. Therefore, this review is really for the Hotel De Lanzi, but from the outside, I think both hotels are equivalent. The room was simple and small. The hotel staff was nice and helpful. If you plan to only use the room for sleeping, then I would recommend this hotel, but if you want confort, keep looking.

“A decent place to stay close to the city center”

This is an average, decent hotel to stay at if you prefer staying close to the city center of Florence.It is very close to the Duomo and within walking distance of every attraction, although Florence is a small city and everything is walkable.The hotel is difficult to find since it is located in a small street corner and you would need to take the lift to the 3rd floor to get to the hotel. A breakfast is provided and the front receptionist does speak English, but the rest of the hotel staff does not speak any English. The rooms are small and the decor is rather old. This hotel would be good if you like to stay close to the attractions, but there are other hotels that you can pick that are 10-15 minutes walk to the city center that are nicer.

“Staff not very friendly, poor breakfast”

Staff not very friendly... although the hotel is vere well located, I didn't like the staff... very rude! they want to charge 7 euros for my baby (20 months old) to have breakfast with us, even when I said the baby only drinks milk and try what ever we are eating! Their breakfast is very disapointing... I'd not recommend this hotel.

“THIS IS A MOTEL”

BAD SERVICE, OLD, RUN DOWN, BAD FOOD, UN SAFE