Serrano Resort Convencoes & Spa (Gramado, Brazil)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

XXXIGNORE - Half Board


One Double Bed One Sleeper Sofa Bed This room features views of the city and garden from the comfort of a balcony. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The ensuite bathroom has a shower with a handheld showerhead, as well as complimentary toiletries and a hair dryer. Wired Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. Request an in-room massage. A minibar is provided. Conveniences include a ceiling fan, a safe, and a multi-line phone. This room is Non-Smoking.

Deluxe Room - Half Board


		One Double Bed One Single Bed This room features views of the city and garden from the comfort of a balcony. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The ensuite bathroom has a shower with a handheld showerhead, as well as complimentary toiletries and a hair dryer. Wired Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. Request an in-room massage. A minibar is provided. Conveniences include a ceiling fan, a safe, and a multi-line phone. This room is Non-Smoking.

Deluxe room three beds - Half Board


		One Double Bed One Single Bed This room features views of the city and garden from the comfort of a balcony. Get a good night's sleep with premium bedding, cotton linens, and blackout drapes/curtains. The ensuite bathroom has a shower with a handheld showerhead, as well as complimentary toiletries and a hair dryer. Wired Internet access (surcharge) keeps you connected, and cable channels are offered for your entertainment. Request an in-room massage. A minibar is provided. Conveniences include a ceiling fan, a safe, and a multi-line phone. This room is Non-Smoking.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Resort fee charged at hotel/condo

Mandatory Fees and Taxes

Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
- Resort fee: 10 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Special Check-In Instructions

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

In-room accessibility

Property Amenities

Serrano Resort Convencoes & Spa features a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with an outdoor tennis court and a health club. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with high-speed wired and wireless Internet access (surcharge).

Business amenities at this 4-star property consist of a business center, a technology helpdesk, and technology support staff. Event facilities include conference/meeting rooms, small meeting rooms, and a ballroom. This business-friendly hotel also offers a children's pool, a spa tub, and a fitness facility. Complimentary valet parking is available on site.

Serrano Resort Convencoes & Spa is a smoke-free property.

Air-conditioned public areas
Total number of rooms - 272
ATM/banking
Audio-visual equipment
Ballroom(s)
Banquet facilities
Bar/lounge
Barbecue grill(s)
Beauty services
Business center
Coffee shop or café
Complimentary newspapers in lobby
Free breakfast
Multiple large conference rooms
Dry cleaning/laundry service
Event catering
Exhibit space
Fireplace in lobby
Fitness facilities
Full-service health spa
Hair salon
Health club
Technology support staff
Wireless (high-speed) Internet access - surcharge
Wired (high-speed) Internet access - surcharge
Number of indoor pools - 2
Number of outdoor pools - 2
Children's club
Laundry facilities
Massage - spa treatment room(s)
Multiple small meeting rooms
Multilingual staff
Free valet parking

Valet parking
Patio
Restaurant(s) in hotel
Room service (24 hours)
Number of meeting/conference rooms - 4
Tennis on site
Outdoor tennis court
Sauna
Shopping on site
Smoke-free property
Number of buildings/towers - 2
Garden
Spa tub
Supervised childcare/activities
Swimming pool - children's
Swimming pool - indoor
Swimming pool - outdoor
Technology helpdesk
Wheelchair accessible
Elevator/lift attendant
Half board rates available
Billiards or pool table
Medical assistance available
Free parking
Parking garage
Pool table
Poolside bar
Number of restaurants - 6
Spa services on site
Steam room
Suitable for children
Tour assistance

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Serrano Resort Convencoes & Spa, Gramado, Brazil, Property Amenities Pool

Rooms

Serrano Resort Convencoes & Spa offers 272 air-conditioned accommodations with minibars and safes. Balconies open to city or garden views. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with handheld showerheads, complimentary toiletries, and hair dryers.

This Gramado hotel provides wired high-speed Internet access for a surcharge. Business-friendly amenities include desks and multi-line phones. Additionally, rooms include remote lighting/drapery/curtain control and ceiling fans. In-room massages, hypo-allergenic bedding, and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Serrano Resort Convencoes & Spa, Gramado, Brazil, Rooms Guest Room

Room Amenities

Premium bedding
Hypo-allergenic bedding available
Air conditioning
Climate control
Ceiling fan
Minibar
Private bathroom
Hair dryer
Bathroom phone
In-room massage available
Shower only
Electronic/magnetic keys
In-room safe
Cribs/infant beds available
Balcony

Multi-line phone
Blackout drapes/curtains
Cable television service
Wired high-speed Internet access (surcharge)
Wake-up calls
Daily housekeeping
Turndown service
Complimentary toiletries
Handheld showerhead
City view
Garden view
Window opens
Desk
Remote lighting/drapery/curtain control

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Dining

Serrano Resort Convencoes & Spa has 6 restaurants serving breakfast, lunch, and dinner. A complimentary breakfast is served between 6:30 AM and 10:30 AM. 24-hour room service is available.

Recreation

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, a steam room, and a fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rowing or canoeing nearby
Rafting nearby
Yoga classes/instruction nearby
Helicopter/airplane tours nearby
Ecotours nearby
Aerobics on site

Basketball on site
Hiking/biking trails on site
Playground on site
Swimming on site
Volleyball on site
Bowling alley nearby

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Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Body treatments

Facial treatments

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