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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and fitness centre

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Fireplace
Terrace/patio
Reception hall
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service
  • Breakfast included
The current price is AU$128
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Suite

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Gramado Covered Street - 2 min walk - 0.2 km
  • Sao Pedro Church - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and smoke-free property
  • A banquet hall, a TV in reception and concierge services
  • A billiards/pool table, a 24-hour front desk and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

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Bavaria Sport Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,000 reviews
The price is AU$116
includes taxes & fees
14 May - 15 May
Bavaria Sport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 7 May 2025 start from AU$127.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Checkout is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 621 out of 897 reviews
Rating 8 - Good. 214 out of 897 reviews
Rating 6 - Okay. 43 out of 897 reviews
Rating 4 - Poor. 9 out of 897 reviews
Rating 2 - Terrible. 10 out of 897 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

2/10 Terrible

Julieta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
O conforto e a localização do hotel foram ótimos porém pecaram ao não realizarem a limpeza e arrumação do meu quarto,mesmo eu tendo deixado marcada a luz de arrumação que fica na maçaneta da porta, com isso, além do quarto bagunçado, fiquei sem papel higiênico. Pedi na recepção, sempre gentil e atenciosa, porém não foram eficientes pois informaram que fariam a reposição imediata e não o fizeram.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeancarlo

Stayed 1 night in Jan 2025

6/10 Okay

Marco Aurélio

Liked: Cleanliness, staff & service

COLCHÃO, CAMA TERRÍVEL DE RUIM

Hotel show de bola, atendimento 100% … localização … higiene, tudo ótimo! agora, A CAMA, TERRÍVEL. Horroroza, um colchão de mola esperando agente ….um pé bem no meio da cama e qualquer mechida na cama era um escândalo! Podem ir, mas se preparem pro colchão!
Stayed 1 night in Jan 2025

10/10 Excellent

Jeancarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Celso Roberto

Stayed 3 nights in Jan 2025

10/10 Excellent

Letícia

Liked: Cleanliness, amenities, property conditions & facilities
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
Stayed 2 nights in Jan 2025

10/10 Excellent

carlos roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continua muito boa Voltaremos
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia!

O hotel tem a melhor localização entre os hoteis de Gramado. Excelência no atendimento, todos os funcionários muito cordiais, estrutura incrível, para casal com criança, existe uma brinquedoteca muito bacana com monitoria a partir dos 5 anos. A piscina é aquecida na temperatura ideal, coberta e espaço climatizado. A preocupação com os detalhes era tanta que na decoração de natal elea colocaram uma guirlanda em cada porta de quarto. No geral, adoramos a estadia e com certeza ficaremos neste hotel na próxima vez em Gramado.
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Hotel antigo

O atendimento no check-in foi excelente, conseguimos um quarto pra rua do desfile, só era um quarto bem antigo, as camas pequenas. O café da manhã foi um pouco decepcionante, produtos secos, não tinha uma grande variedade ( já foi muito melhor). A garagem é cobrada, o carro fica no sol, pois estava fervendo quando retirei
Stayed 1 night in Jan 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, hotel muito bem localizado
Stayed 2 nights in Jan 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JUCIEUDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei.

Excelente custo benefício.
Stayed 6 nights in Dec 2024

10/10 Excellent

C m s c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

INCRIVEL

INCRIVEL. AMO O SERRAZUL
Stayed 7 nights in Dec 2024

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor localização!

A melhor localização de Gramado, sem a menor dúvida. O hotel é muito amplo e espaçoso. O apartamento que ficamos foi a versão luxuosa e foi muito satisfatório. Boa acústica e equipamentos. Nota 9 de 10, pois não possui ficha higiênica e a iluminação do lavabo não é suficiente. O café da manhã é muito bom, mas pelo padrão do hotel poderia ser melhor.
Stayed 6 nights in Dec 2024