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Reviews of Hotel Volubilis

2 out of 5
Hotel Volubilis
22 Rue Abdelkrim Diouri, Casablanca

Reviews

4.6
Rating 10 - Excellent. 2 out of 62 reviews" "
Rating 8 - Good. 8 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 15 out of 62 reviews" "
Rating 2 - Terrible. 22 out of 62 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

7.0/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Emanuela

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very simple
The room was dark, no towel, no soap and the water became available 3 hrs later but it was cold. The lady at the front desk was nice and gave free breakfast
Stayed 1 night in Nov 2021

6/10 Okay

Zip98221, Anacortes, WA

Liked: Staff & service
The staff was friendly, and the hotel is centrally located. If you are looking for a low cost place to stay where you will be safe, and belongings not stolen, this might be your place.
Stayed 4 nights in Oct 2019
Response from Soumia on 16 Dec 2019
Thanks for staying with us. We appreciate your review!

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent ability of putting lipstick on a pig
To begin, I actually had the ability to look at two rooms because my first one did not have a heater that worked. Anyways, to begin, you are greeted with a very fancy lobby. The rooms are also decorated pretty well, but have it’s quirks. As I said, my first room was decently sized with a nice shower/tub, but I had to switch rooms as I wanted a room with sufficient heat. The room I was moved to was a lot smaller and cramped (where you had to step over your bag) and only contained a shower (which had hot water, but only for a limited time and I had to ask the front desk to figure it out). There also aren’t any bedside outlets (in either room). In the smaller room, the only outlet available was in the bathroom while you could unplug the TV in the larger room if needed. The most significant issue is that the hotel is located next to a club, so you will probably be woken up around 3-4 A.M. by people screaming pretty loud. Because of that, I would try to get a room that isn’t on the street. Finally, breakfast was solid, offering baguettes, traditional pastries, the typical spreads (butter, jelly, olive oil, cheese) hard boiled eggs, yogurt, toppings (breakfast meat, tomatoes, cucumbers and oranges), ending with a choice of orange juice, tea or coffee to drink. There is a reason it’s cheaper, but it feels pretty nice overall. Just be warned about street noise and get earplugs if you are really needing to get rest (which fortunately I was indifferent about)
Stayed 3 nights in Dec 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Volubilis in Casablanca, Morocco
It was okay. A lot of Middle Eastern character to it. Overall, it was not bad. The people working there were very nice and made sure your stay was enjoyable. I was greeted by a friendly desk clerk who made sure all was set when I checked-in. My last night there, I had a pot of mint tea, and got to talk with some of the owners there too. They did help me with my Arabic somewhat. They do keep your room key when you go out of the hotel, but they are trustworthy and make sure your room is clean.
Stayed 2 nights in Nov 2018

4/10 Poor

Roshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station.
We tried to contact the hotel continuously for around 45 minutes for directions but no one picked up phone. Room was very cold. No minibar in room. We stayed awake for hours as people outside was making loud noise by talking/ arguing. Breakfast was very very poor. No tea, no water, no juice, just a few pieces of bread, boiled eggs and fruit yogurts. Frankly I would never recommend this hotel to anyone.

6/10 Okay

Ajaykumar D.

Hotel was good and clean

2/10 Terrible

soren, Copenhagen

Disliked: Cleanliness, staff & service, room comfort
worst hotel experience ever
this is my worst hotel experience ever. i came with my girlfriend to check in..first all was fine.we showed id and all. she is moroccan. then i had by mistake booked wrong date and we found out and i changed it and booked it again for this arrrival day..they wanted it on print which is not normal. and i had to find a place to print instead of sending the confirmation from you to their mail.now the abusive harrassment really began.we talked to 5 different bosses and suddenly they said we needed to book 2 rooms cause we were only engaged not married.i said no is not fair. they insisted. i said ok i put my things in room and we go out and come back and she will not go in the room. i got a room 309. when i had put my things they came said i change to another part. i got a 209 which is the worst hotelroom i ever seen. no aircon. walls where hanging with paint. anyway we went out. i came back and said can i have key to 209. they said there is no key for 209 but for 309 and 208. i said i think it was 209. they said no can not be true. ok we went with keys to 208 and 309. and my luggage was not there. i was very stressed. then they asked. well maybe you didnt have any luggage. and they knew very well i had. they were simply harrassing me. then they say strange and went to ask a 3 person. he said ohhhh yes is 209. they were playing. i found my luggage and left the place immediately but i had paid. i strongly urge you to remove this hotel from your list

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded grandeur in a busting city
Hotel Volubilis is a colonial era art deco hotel in central/colonial Casa. It is run down but perfectly adequate. The lobby is almost a museum to the glorious colonial era, with neoclassical statues and heavy brocade curtains. It has a bar where you can get a drink (beer, wine, liquor) and the breakfast buffet is just fine, served in an opulent room. It is also easy walking distance to monuments (Mohammad V square, Casa Port train station) and not far from a tram stop. Perfectly adequate and pleasingly cheap!

2/10 Terrible

Mouhamad, Conakry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse Hotel in Casablanca.
This was the worse hotel I ever stayed in. Very, very noisy. Almost, every night there was a fight between the staff of the hotel night clubs and patrons. Please remove this from your website.

4/10 Poor

marco, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
everything in the room was very old.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel ever

2/10 Terrible

MR R BOUBKER, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very dirty area and very noisy
A very bad experience, the worst ever, very dirty hotel and very noisy area.

2/10 Terrible

nader, dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dreadful,
very poor, i were in the third floor and cant sleep because of the music playing in the dirty cabaret at the ground floor, just imagine how was that for whom staying in the second and first floor, it was really dirty hotel with unqualified staff, the break fast were miserable and doesn't worth even for free... i will never never go there again,

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grossest Hotel Ever
Dirty towels on the floor of our room... no electricity... the most disrespectful employees... unsafe neighborhood... no toilet paper or clean towels...this hotel ruined our trip to casablanca. There is so much more you should be getting for this price in Morocco.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Mimi, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommanded to friends
dirty, only 2 large towels, bed sunk in the middle, 2 queen in small room, no way to either bed, but one person has to climb toward sleep from edge of bed, blanket has stains, cover smelly. 2 mats on floor full of stains and cigarette butt burnt spots. elevator does not work well, many times we had to go to fifth floor then walk 1 flight down. breakfast was included, but most food were cold, even coffee, served from a thermos. Please remove this hotel from your listing. I do not want any of your clients to be as disappointed. the fotos looked good, I am afraid I was fooled. thank yu for letting me have my say.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mair, Melbourne, Australia

Disliked: Property conditions & facilities, room comfort
COULD FIND BETTER
The room was very small & needed repairs. Bed was like a rock. Door to balcony could not be locked securely. Lift was not working for some time. Breakfast was good. 10 min walk to Place des Nations

4/10 Poor

Humz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Although the entrance is very attractive, the rooms are really small and the room could use some work. At night there is a really noisy club/disco downstairs and it was really scary because I wasn't expecting it. Also, if I compare the price I paid for the room to many others in Morocco - it was expensive for the quality of the room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
My husband and I stayed at this hotel for one night on our transit in Casablanca. Since I had read not very good reviews about this hotel, I was prepared for the worst, but it still negatively exceeded our expectations. First, we arrived at the hotel around 1AM and the hotel did not have our room booked even though we had made our reservation and paid through hotel.com. It took a while for them to arrange a room for us, but I am not sure if the room was even what we had paid for. Second, the room was very small and smelled very moldy. It actually had mold on the ceiling. Third, we found broken pieces of glassses on the floor and on the bed. If my husband did not notice it, I would most probably have got injured because I always take off my shoes in the room. Also, the floor was clearly not cleaned, and it was very dusty. Forth, there was only one set of towels in the bathroom, so we called the front desk to give us another set. We waited more than 30 minutes and still did not receive it. While waiting for the towles, my husband called the front desk again because the air-conditioner was not working, but nobody came to our room to fix it, so my husband had to go down to the lobby and tell them the same thing again. They were very inefficient and we felt like they did not care about the guests. Fifth, towels in the room looked very old and dirty. I suppose they were at least washed, but the color was brown, not white. Sixth, the hotel is very noisy in the morning. Our room was at the end of the corridor on the fifth floor, but we were woken up by the noise of other guests using the very outdated elevator. We also heard a lot of noise from the kitchen on the first floor. Seventh, the breakfast quality was sad, if it is the right word to descrive it. I don't mind if the hotel room is small as long as it is clean. But the standard of this hotel is just unacceptable and it is not worth at all for what it is charging.

2/10 Terrible

Souraya, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not At All Recommended
The Hotel Volubilis is a nightmare, very poorly kept, and terrible place! The public areas are in OK condition, but the rooms are small and the bathroom in horrible shape. No AC as advertised. And the walls between the walls were paperthin! I could hear the phone ring in the next room and the guest in their singing, at 6 AM in the morning! The hotel is above a bar and we couldn't sleep a wink all night because of how loud the drunks were from downstairs. And the breakfast buffet and dining room were a mess and utterly disgustiung by the time we got to it. Stay somewhere else!!

6/10 Okay

Mike, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for price
Its architectural features compensated for the general age of decorations etc. Bed in single room appeared to have led a hard life! Water in en-suite basin was very low pressure and quantity.

4/10 Poor

Saïd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Travelled with partner
Liked: Staff & service, property conditions & facilities
they could make more in rooms
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Placed in the center - you can walk to nearly everything A charming hotel
Stayed 2 nights in Sep 2019
Response from Soumia on 16 Oct 2019
Thanks for staying with us. We appreciate your review!

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
das Hotel fällt buchstäblich auseinander. Es hat zwar den old school charme äussrlich, aber nichts funktioniert wirklich. Das Badezimmer war mit Wasser geflutet, nachdem man die Klo Spülung betätigt hat, es waren 2 riesige Betten in einem gebuchten 2 Bett zimmer, man konnte sic kaum darin Bewegen. Die Rezeption war nicht entgegenkommend wegen der versehentlichen Doppelbuchung, die aufgrund eines Computerabsturzes i Buchungsprozess zu Stande kam.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
weniger geht kaum, der Kaffee war lecker
kaltes, je nach Tageszeit rostiges lauwarmes Wasser (nichts für Warmduscher), das rostige Wasser passt zum Bad besser was anderes in der Nähe buchen; die Lage ist o.k.
Stayed 2 nights in May 2018

2/10 Terrible

Jose Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Quartier peu sûr
Arrivée tardive mais Bon accueil à la réception et au restaurant Les chambrent sales moquette tachee et draps troués

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Staff at the reception was really friedly and helpfull. Room was ok. Breakfast was not really fresh... Location was good and central and near the CTM bus station.

8/10 Good

Guirane, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN
AGREABLE

4/10 Poor

Matti, Valkeakoski

Disliked: Cleanliness, property conditions & facilities, room comfort
Nuhjuinen yhden yöpymisen hotelli
Hotellihuoneet olivat nuhjuiset, peitoissa oli likaläikkiä, suihkusta ei tullut kuumaa vettä, aamiaisella kahvi ja tee olivat haaleita, juomana tarjottiin jauheesta tehtyä appelsiinimehua jne. Henkilökunta vastaanotossa oli ystävällistä ja auttavaista.

6/10 Okay

Zineb, Alger

Correct
Correct

6/10 Okay

Zineb, Alger

Correct
Correct

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

10/10 Excellent

Chems

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

salim, lille

BON ACCUEIL MAIS QUARTIER MAUVAIS
L accueil des employés est super mais le quartier de l hotel est malsain

2/10 Terrible

M., VALENCIA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
El primer día no había agua caliente, la cisterna hacía un ruido horroroso, encontré pelo de otra persona dentro de las sábanas, las paredes parecían de papel, se oían todos los ruidos y eso que estábamos en la 5ª planta... los de los primeros pisos no podrían dormir con el ruido del club que hay abajo. El interruptor de la luz estaba detrás del cabezal, tuvimos que quitarlo para apagarla. NO lo recomiendo para nada.

2/10 Terrible

Couple de vacancier, France

Disliked: Cleanliness, property conditions & facilities, room comfort
Naze :(
Étant dans le rush ! j'ai pris cet hôtel mais j'en pris pour mon grade de la part de mon Mari ! Drap et couverture sales et sentent ... Horrible sachez qu'il n'y a pas de chauffage dans les chambres il faut le demander à la réception ensuite on vous en rapportera un qui soufflera de l'air froid ! le wifi se trouve en bas au niveau de l'hôtel balai insencé de filles de joies et musique constamment du night club tous les jours .... Buffet pitoyable repas à la carte no comment eau chaude au bout de 10 min !les points positifs: proche du marché de la médina en plein centre ville, mais aussi le faite que le personnelle soit accueillant . C'est tout ....

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualité des prestations très médiocres. Dommage, car le site mérite mieux.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
deludente
il personale praticamente muto, i tavoli della colazione sporchi, la stanza minuscola, la doccia non si regolava, l'ascensore non funzionava, il wifi neanche.insomma, da lasciar perdere

4/10 Poor

bruno, france

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel a petit prix
le prix est correct mais l'etat des chambres laisse a désiré...le personnel lui par contre et trés accuiellant ....

2/10 Terrible

Marco Alonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lo recomiendo
Por dicha solo reservamos un día, porque a excepción del personal, no hay nada positivo que decir sobre el hotel. Con un Night Club donde la música no dejó de sonar y por otro lado la cantidad de mosquitos que no nos dejaron dormir. No se lo recomiendo ni a mi enemigo!!!

6/10 Okay

Assadek

Skulle aldrig rekommendera Volubilis då det fanns en klubb och därför var det intill omöjligt att sova tills ca 2. Många besökare var även prostituerade och människor som var uppe hela natten och festade.

4/10 Poor

Hans, Berlin, Deutschland

Disliked: Cleanliness, room comfort
Das Hotel ist renovierungsbedürftig
Das Hotel liegt in einer Seitenstraße der Altstadt und ist selbst für Taxifahrer nur schwer zu finden bzw. aufgrund von Einbahnstraßen mit dem Auto nicht einfach zu erreichen. Das Hotel ist preiswert, jedoch sind die Zimmer abgewohnt, die sanitären Anlagen dringend renovierungsbedürftig. Warmes Wasser gibt es nicht jeden Tag. Aufgrund einer im Parterre des Hotels befindlichen Nachtbar ist die musikalische Lärmbelästigung bis in die Nachtstunden an bestimmten Tagen äußerst störend. Service und Frühstück sind akzeptabel.

6/10 Okay

Lucie

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel volubilis
y aller si vous voulez ne pas payer cher et être immergé dans l'ambiance de Casa: assez bruyant quand même en étant au 4ème étage! par contre l'accueil est sympathique et en plus, on peut profiter de l'hôtel Transatlantique (4 étoiles, lieu où venait Edith Piaf et Marcel Cerdan) pour admirer l'architecture ou prendre un verre. En petit taxi, on est proche de tout: la gare, le parc de la ligue arabe (à voir) ou la mosquée Hassan II (absolument fabuleuse). Prendre son repas à la Skala, cher pour le Maroc mais le cadre est splendide et reposant. Bref, c'est un hôtel moyen au niveau du confort et de la propreté mais assez intéressant au niveau historique.

2/10 Terrible

PIRO, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
かなり最悪なホテル
ホテルにナイトクラブが併設されており、その場所が部屋のドア越しであるため、ドア（木製）を突き破られたら襲われるという身の危険を感じました。 また、そこの騒音がドア越しに深夜まで響いてくるため、眠ることができなかった。 部屋の暖房が全く効かず、また電気ストーブ等の貸し出しもしていないため、部屋の中で凍えており、風邪をひいてしまった。

2/10 Terrible

Francis, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volubilis à Casa
Environnement bruyant, système de réservation pas au point, chambre pas très propre. En gros seulement si vous n'avez pas le choix