GUEST REVIEWS
Expedia Guest Rating
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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
This boutique-style property's rooms were refurbished in 2010 with new bathrooms, furniture, and bedding. Guest can dine in the Bushfire Flame Grill, the first Churrasco restaurant in Cairns, offering an à la carte menu as well as a Brazilian-inspired, Aussie-style barbecue. New in 2010 is Cairns' only Salumi Bar offering a selection of cured meats from around the world. Tapas, cocktails, wines and beers are served in the Sugarcane Rhumbar.
The hotel offers complimentary wireless Internet access. This hotel is suitable for children.
Rooms
The Pacific International Cairns has 176 rooms over 11 floors. All rooms have a balcony with ocean, mountain, pool, or city views. Rooms include air conditioning, broadband Internet connection (surcharge), flat-panel TVs with digital service and pay-per-view movies, refrigerators, coffee/tea facilities, in-room safes, and irons/ironing boards. Bathrooms have shower/tub combination and complimentary toiletries. Special access rooms are also available. 3 room types are available: Standard, Executive, and Deluxe. All rooms and suites have recently been completely refurbished. The majority of rooms can be configured with either twin or king rooms upon request. Guestrooms are all nonsmoking.
Room Amenities
Dining
Bushfire Flamegrill Restaurant - Churrasco-style, all-you-can-eat BBQ with an Australian theme and full à la carte menu. Open for breakfast and dinner, 6 AM - 9:30 and 6 PM till late.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Pacific International Hotel - Cairns
of guests recommend
out of 9 reviews
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Showing 1 - 9 results (of 9)
“Needs update!!”
The hotel is old and shows it. The only good thing was that our room was clean. The air conditioning did not cool our room.
“wouldn,t recommend it”
Although the hotel was very clean and staff friendly and helpful, I found the bed so hard and had great difficulty sleeping. China was the last time I came across such a firm mattress. This wasn't helped by the constant street noise penetrating the single glazed windows all night, every night! There was also a large gap under the door which let in a lot of light from the hallway all night. We rolled up a spare blanket each night to block this. It was a shame, as the location was excellent and we couldn't fault the staff.
“Better Hotels Nearby”
This hotel is rated 4 1/2 stars but would be barely 3 star. Its location is good and the staff extremely helpful but it is tired and noisy. We had to be moved due to the lift noise which seems to reverberate throughout the hotel. There are plenty of other hotels nearby that would be better than this one.
“Great value and location”
Very good value compared with the expensive hotels nearby. Only downside was the presence of some loose hair and used soap in the shower/bath on our arrival. Other than that, no problems.
“Great hotel location!”
Will go back..hotel is conveniently located..staff extremely helpful especially the tour desk. Hotel is along the water promenade, cafes, outdoor market & shops... We had a good size room with balcony view of the water...as promised in the website. Hotel quite old but remodeled, clean and comfortable.
“GREAT 2ND VISIT TO TOP CAIRNS HOTEL”
After booking through Expedia at the Pacific International previously I was not interested in considering any other hotel in Cairns. The location is fantastic, so close to everything. The staff are so friendly and happy (a nice change to other hotels I have stayed in). When I rang the desk to ask for assistance, there was someone there within minutes and ready to help. The pool was so inviting and we met some lovely people and had a long chat. The balconies are something you don't get at the hotels they are building these days and it's so nice to be able to sit outside in the fresh air and take in the fabulous views. The water pressure in the shower was perfect (some places you only get a trickle) and the complimentary shampoos and lotions have a lovely smell. The bed was so very comfortable and we had a perfect nights sleep. Thank you to the staff for waking up us on time so we had plenty of time to get to the airport in time for the flight. The hotel should be very proud of their staff, they really look after their guests.
“CAIRNS NO. 1 - FRIENDLY, AFFORDABLE AND VERY COMFORTABLE”
The staff were very friendly and welcomed us with a big smile. Our reservation was ready and all we had to do was sign in and we were on our way to our room. I found out that this is a family owned hotel and this shows as the service by all the staff was very personal and friendly. The pool was a welcome relief in this hot and humid time of the year - very clean and refreshing. There a lots of artefacts from around the Pacific islands and some great bits of memorabilia in glass cases. There is also a large anchor beside the front driveway. The room was very clean, and we had views from the balcony up the esplanade and the boats moored in the marina. The lights of the city at night were lovely to look at. Our beds were very comfortable and the airconditioning set at just the right temperature for a peaceful nights sleep. Breakfast included a great selection of both hot and cold food, very fresh and tasty. Michael was very attentive, thank you. I would definitely stay here again. Best location right on the esplanade and close to all the shops.
“An Oasis!”
I have stayed in a lot of hotels in recent weeks having just driven across Australia, and this was definitely the best value for money. The service was friendly and efficient, the room was extremely clean, comfortable and spacious, and all of the amenities worked! We had a great view from our verandah, but heh, who spends all their time in the hotel room? The very best part of the Pacific International is it's location. Everything is on it's doorstep - the waterfront, the lagoon, the casino, the marina, boats that take you to the Reef, the shops, restaurants (although the PI has a pretty good Argentinean grill) ... all in all a very pleasant hotel in a five-star location without the five-star price!
“I could be so much better.”
I would not stay here again. The location was handy to everything and the resturant was pretty good. The downside was the 1 1/2 hour wait for room service and when we complained we were given complementary glasse's of ice water, the room was noisy due to being next to the elevators and had the exhaust fan for the resturant kitchen below us, the bed was very hard, the pillows was very thin and there was no others available and there were holes in the curtains which made it hard to sleep in. I have never complained about anywhere i have stayed and i dont enjoy it but i really couldnt help myself with this place.
“Not the newest hotel in Cairns, but a perfect stay.”
I stayed one night (May 2009). Check-in was smooth. Room was clean. Everything in perfect working order. Bed was comfortable. All rooms have balconies.
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(based on #### traveller reviews)
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Corner Esplanade And Spence Street Cairns, 4870 Australia
Nearby Points of Interest
Location Highlights
The preferred airport for Pacific International Hotel - Cairns is Cairns, QLD (CNS-Cairns Intl.) - 5.7 km / 3.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cairns, Queensland, Australia: Tropical North Queenslands gateway, Cairns is 1 hour by boat from the worlds largest coral reef, the Great Barrier Reef, and 100 km from the World Heritage Listed rainforests of Daintree and Cape Tribulation. Cairns, itself, offers plenty of dining options, Flecker Botanic Gardens, and stunning beaches but swim within the anti-stinger enclosures. Nearby, world-class golf, white water rafting, diving, and snorkelling await.
Corner Esplanade And Spence Street Cairns, 4870 Australia
