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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Showing 1 - 10 results (of 11) · See more Mercure Bordeaux Château Chartrons reviews
out of 11 reviews
“An excellent hotel, just a little out of the centre of Bordeaux”
The location isn't as central as I thought it might be but a short walk and you can catch a very convenient tram. So all in, quite good. The food and service was excellent and the HUGE space of the foyer and even the rooms were excellent! Very clean and curtious staff too.
“Great Value”
Great value, better than expected rooms and restaurant. Would happily recommend.
“5 star service at a 4 star hotel!”
All the staff were extremely friendly (and spoke English). Rooms were fairly nice. The service was excellent as they went above and beyond to serve us, in additional to serving my friend who wasn't even staying at the hotel (but was just visiting). The only downside is that the hotel is quite a long walk for the city center (about 15 minutes).
“A good value in Bordeaux,FR”
The Photo representation is accurate.This is a very nice,clean,comfortable place to stay,especially if you have a car.There is secure parking and it is easy to drive out of the city to explore the Medoc and St.Emillion.It is somewhat far from the Historic Centre,but accessible by Tram-there is a stop 4 blocks away and it is in a safe neighborhood.The breakfast buffet is very good-lots of choices. We did not eat dinner there,but the menu looked good if you needed to stay at the hotel.The staff was very helpful-English well spoken.The room was large by foreign standards w/modern amenities and a comfortable bed.Seems popular w/tour groups,so beware if you are bothered by that sort of thing.
“Just out of town centre, but quiet as a result. Easy walk to excellent tram routes”
Looking a bit tired, but clean and staff very helpful. Superb buffet breakfast in the garden. Ate out the rest of our meals, or with friends. Our bed was Gigantic, and very comfortable.
“A nice hotel but be prepared for lots of walking!”
Hotel was more than acceptable and the service from the staff was great - everyone spoke good English and they resolved a problem that we spotted with the toilet in our room within minutes. The location was a slight problem as we were at least 20 minutes walk away from the more popular areas that we found ourselves in most days and evenings (parlement place, comedie place etc). There were tram stops fairly nearby and the Chartrons quay area just around the corner had some nice cafes and restaurants.
“adeauate--”
many tour groups making the morning scene undesirable---loacation requires walking and tram connections
“Good value!”
Good value, rooms are spacious but a big far from the center. Toilet has his and her basins and a large counter top to put things on. LCD TV in room and free Wifi. Bed is comfortable and plenty of space in the room to put down luggage. The only thing in the hotel is the elevators are a bit old but works fine. If you walk it takes half an hour to the main city center. There is a tram available walking distance of about 10 minutes.
“Okay”
Stayed at this hotel at the beginning of April. It's a fair walk to the city's main attractions, and because of construction near the hotel, and probably because of its location generally, the neighbourhood isn't great. Also, we found those at the desk willing to answer questions for us, but really less helpful than all of the other hotels we stayed at (a total of about 7) during our vacation. On the good side, breakfast was very good, as was the room and the hotel itself.
“Jennyb”
I would not stay at this hotel again. The service was bad and so was the area of town. The room didn't even have a corkscrew in it (remember, it's in Bordeaux France!) and it took 3 times for them to provide me with a room that had a King Bed - which is what a booked. Also, every time you wanted to hook up to the wireless internet, you needed to provide your user name and password. My taxi to the airport cost me 55,00 Euros!
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Showing 1 - 10 results (of 11) · See more Mercure Bordeaux Château Chartrons reviews
The preferred airport for Mercure Bordeaux Château Chartrons is Bordeaux (BOD-Merignac) - 10.2 km / 6.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
