Manitoulin Island Waterpark Holidays

I paid to Expedia for one night including tax & fee and I was charged by hotel !!? I asked about charges, at time of check out! I was told charge wifi and shuttle transportation?! I told them I did not use hotel internet service I have my on internet and WiFi by Verison company and I used uber for transportation,? Expedia has to explain to me , I will send legal complaint to city , state and federal government, I won’t use Expedia any more if you won’t resolve these issue,

The hotel is close to the subway station and Times Square. The room was clean and decently sized (you can’t expect big rooms in NYC). However, I feel like staying at this hotel wasn’t worth the lofty prices they charged. There were hidden fees upon arrival. Breakfast was included, but the quality of most dishes wasn’t great. Plus, it’s super crowded so it’s hard to feel like you have any personal space. It was hard to sleep at night because of how cold the building was. The bed in the room just came with a super thin sheet. The coffee machine in the room didn’t work either. The elevator was the most annoying part. It took several tries to get moving when I inserted my room card. Some of the people working at the reception desk need more training in how to deal with customers. Service with a smile helps.

Honestly best hotel I have ever stayed in! The smell in the lobby was so refreshing. The rooms were beyond clean, not even a little bit of dust in sight! I would 1000% stay again if I came back to NYC. And Times Square is right around the corner. You can see the red stairs from the front door of the hotel

The facility is not new. but, well maintanence.

Excellent food selections at restaurants and bars. Great pool! No end need to leave resort.

Excellent food selections at restaurants and bars. Great pool! No end need to leave resort.

My family loved the tennis court, pool, and jacuzzi. Room was great. Food was great too, from brunch to mid-day cookies and dinner cocktails. We very much enjoyed our weekend here. Valet was very friendly and accommodating as was the staff at the restaurant. We extended our stay since we liked it so much. Traveled with two teens. Opportunities- Gym was tricky to get into since you have to check-in at the spa to use which was a bit awkward. Front desk staff had one unfriendly young guy who lacked people skills. Nonetheless, everyone else was exceptional and will be back here for sure!

They should inform that it is a resort and that you have to pay $45 per day when leaving the hotel. I didn’t read that anywhere when I booked; I would have liked to know in advance.

Easy and early check in. Staff was welcoming and helpful. Traveled with a family of 4 (two kids), so the unit was more than enough space and the location suited our needs. Gym and laundry room was a plus! Would definitely stay here again.

The hotel is close to the subway station and Times Square. The room was clean and decently sized (you can’t expect big rooms in NYC). However, I feel like staying at this hotel wasn’t worth the lofty prices they charged. There were hidden fees upon arrival. Breakfast was included, but the quality of most dishes wasn’t great. Plus, it’s super crowded so it’s hard to feel like you have any personal space. It was hard to sleep at night because of how cold the building was. The bed in the room just came with a super thin sheet. The coffee machine in the room didn’t work either. The elevator was the most annoying part. It took several tries to get moving when I inserted my room card. Some of the people working at the reception desk need more training in how to deal with customers. Service with a smile helps.

Honestly best hotel I have ever stayed in! The smell in the lobby was so refreshing. The rooms were beyond clean, not even a little bit of dust in sight! I would 1000% stay again if I came back to NYC. And Times Square is right around the corner. You can see the red stairs from the front door of the hotel