Ellesmere Island Waterpark Holidays

I only stayed there for one night. Hotel was clean. I had a queen room. Room was small but comfortable. There was no refrigerator in the room. Shower head was not great. For one night it was fine. Breakfast was very tasty. Glad I pre payed for it online though as I saved $15.

I absolutely loved this apt and hope it is available the next time we visit LA. it accommodated our entire family, and we felt welcome and at home. There were plenty of restaurants nearby, grocery close enough, and transportation (train). Parking was not convenient in the evenibg, but that is expected in downtown LA and has NOTHING to do with the apt itself, just our poor planning. 5stars

Every bit of this hotel was fabulous! The old Hollywood vibe was fantastic! The food was delicious. The staff was wonderful. The accommodations were absolutely five star.

friendly staff. great clean hotel. everything is around near by

Every bit of this hotel was fabulous! The old Hollywood vibe was fantastic! The food was delicious. The staff was wonderful. The accommodations were absolutely five star.

My only complaints are: There was what appeared to be some sort of vomit or maybe food on the rug in our room. The rugs/carpet in general could use a cleaning or replacing. The pool could be open a bit longer. It closes at sunset. They also need a blender to make blended drinks! The staff is amazing. They are polite, professional, friendly, and eager to make your stay as comfortable as possible. From the concierge, valet, kitchen staff, and cleaning crew to the bartender and spa staff. They truly make your stay top notch. The rooms are beautiful and spacious. The resort is very close to the ocean, though the photos are a bit misleading since they make it look like you just go out the door onto the beach. It’s about a mile walk to get there. The massage therapist was amazing. They bring everything to your room and tailor the massage to your preferences. The deep tissue massage was exactly what I needed. I would definitely stay again!

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Great stay, the hotel had everything we needed for a conference and Disneyland stay. Plenty of options nearby for food and hotel itself was clean, quiet and comfortable

I like how classy the place was. I didn’t like all the secret fees and forced to pay for parking.

Great place, near Disneyland, with transportation, secure and clean.

Very nice facility in a good location.

I booked this Sonesta based on the photos online, and while it looked the same in person, the overall feel was different. The hotel had a dark, slightly gloomy vibe, and my room had a damp, musky scent, likely from the older carpeting. I think the property could use some updates to match the fresher look and feel of newer Sonesta locations, like the one near the Hyatt and Marriott, which looked much nicer. For what I paid, it felt overpriced. The staff were friendly, but the service was inconsistent. For example, I requested towels to be sent to my room, returned hours later, and still had none. I had to go back down to the front desk and wait for them to hand me towels directly. There was also no flexibility with the security deposit policy — they wouldn’t accept cash, which was inconvenient. Overall, the hotel wasn’t terrible, but the atmosphere, service, and value didn’t meet my expectations. I personally wouldn’t choose to stay here again, especially knowing there’s a newer Sonesta nearby that seems to offer a better experience.

It was all good except that $400 deposit