Indian Island County Park Waterpark Holidays

Excellent staff. Fabulous location. Coffee bar a nice plus. Room service daily, clean and tidy rooms.

Everything is as great! The rooms were nice and clean with comfy beds, loved the bar area and the food was delicious. Will definitely stay here whenever we come back to NYC

What a wonderful surprise to come to Manhattan and get a great location and terrific hotel for such a reasonable price. Far exceeded my expectations. I can’t say enough about the professionalism and hospitality shown by the concierge and the Reception staff.

The original room was old and dirty. The bed was full of hairs. They upgraded us to a room that was renovated which was much better. The room was okay but not worth the price. The pictures on the site definitely do not look the same in person. I wouldn’t stay here again.

I like the location and flexibility of the time of check in and kindness of the staff.

The front desk staff and housekeeping were spectacular. The room was well laid out, very clean, comfortable bed, and well curated amenities. What lets this hotel down are the very popular public spaces. In the morning we had to walk through two different photography session going on. In the evening, after seeing two shows, I was very much looking forward to a nightcap but the bar was three people deep and very loud. I am sure the hotel appreciates the revenue but it seems to come at the expense of the comfort of their paying guests. So I would say the accommodations are excellent but the hospitality needs improvement. If you need a room near FiDi or City Hall then I would recommend but if you are booking this to experience the environment of a full service hotel there are better options in NYC.

You simply get what you pay for. A true 5 star hotel!

Room was nice. Breakfast was great! Great location

Super friendly staff, walkable and great food on site

The bartenders were friendly. Waitstaff could have been more attentive. Check-in was smooth and staff very friendly.