Busuanga Island Waterpark Holidays

Great staff and service. Wonderful place to stay. But sometimes not all to food is available but when they have it is very good.

Beautiful property! Great service! Great amenities! Serene and peaceful here ;) thanks for a wonderful vacation!

Overall it was a nice place and we had a great stay! It was a little farther from most of the mains areas than I thought it would be as the tuk tuk rides were long. And the bathroom smelled a bit like mold and I could visibly see mold in the bathroom so there’s that. And we got the private pool room but couldn’t really swim in it because it got dirty quick. But the staff was great and we had a lovely stay!

SAFE AND FRIENDLY PERSONNEL

We would rate our stay 4/5, as it didn’t fully meet our expectations for a 5-star resort. We stayed in the Premier Suite (complimentary upgrade due to pool renovations). While the main pool was unavailable, the hotel was at only ~30% capacity, which made for a more peaceful experience, and they kindly offered complimentary access to the pool at Miniloc Island. That said, we did find the finishes in both the room and shared spaces to feel quite dated. This was especially noticeable in the bathrooms, where there were visible stains on the walls and floors. Check-in also felt a little impersonal — we weren’t offered welcome drinks, though we noticed other guests arriving later were. On the positive side, the staff were absolutely wonderful — warm, attentive, and truly 5/5 service. The bed was very comfortable, the AC worked perfectly, and breakfast was excellent. Overall, this may well be considered a 5-star resort in El Nido standards, but for those more accustomed to Western-style 5-star hotels, it’s good to keep expectations in check.

Very good 👍 and friendly staff.

I love the lobby, it was beautiful. The room had a leak