Komodo Waterpark Holidays

The property itself is beautiful, and my room was great—spacious, comfortable, and well-appointed. I was lucky to catch a stunning sunset on the beach, and the food at the restaurant was very good. The kitchen even accommodated an important dietary need on the fly, which I truly appreciated. The service in the restaurant was excellent. However, the overall experience was let down by a few service issues. I had messaged the hotel about a week before check-in to request a late checkout (which they offer), but never received a response. When I asked at check-in, I was told it wasn’t possible due to full occupancy and that it came with an extra fee—exactly why I tried to arrange it in advance. Additionally, despite having VIP status, I didn’t receive any upgrade. I had to ask them to adjust my restaurant bill afterward to reflect the VIP discount, which should have been applied automatically. Overall, it’s a lovely place to stay, but the communication and handling of VIP benefits could be improved.

The room was good without being groundbreaking. The staff were good. Restaurant staff were excellent.

Great customer services with spectacular sunset view. Excellent dishes with great presentation.

Beautiful quiet place with lovely helpful staff. Would love to go back again.

Booked the Seaview and was able to get one of the rooms farthest from the mosque so it was quite faint. However, with the seaview, you will bear the little skiffs that go out fishing and they are loooud! Not unbearable but be aware. That said, the hotel room, amenities and everything around the area is quite lovely. Walkable and the port for all the boat excursions is just a 3min walk away.

Booked the Seaview and was able to get one of the rooms farthest from the mosque so it was quite faint. However, with the seaview, you will bear the little skiffs that go out fishing and they are loooud! Not unbearable but be aware. That said, the hotel room, amenities and everything around the area is quite lovely. Walkable and the port for all the boat excursions is just a 3min walk away.

Great customer services with spectacular sunset view. Excellent dishes with great presentation.

We've been very impressed with this place so far. The main downside is that it's a good ways outside of downtown Labuan Bajo, but honestly, that's not necessarily a bad thing. It's still a short drive or Grab ride into town and they offered pick up and drop off to the property included. The villa itself is beautiful. The private pool is immaculate and our kids loved swimming in the afternoon (after about 1PM the sun is in the west and leaves most of the pool aread nicely shaded). The kitchen area is great. Full fridge and freezer. Gas ranges (though we didn't use them). Bit TV in the living area (though we didn't use that either). We asked about laundry and they picked it up and did it for us with no issues. The bathrooms are excellent, with rainfall shower heads and plenty of very nice soap and shampoo. We did notice some ants in the villa but we mentioned it to the host and they immediately found the source and took care of it. The property is wonderful and the host has been super responsive so we feel very lucky to have found this place!