Redlands Coast Waterpark Holidays

Communication around access to accommodation outside reception hours could have been shared much earlier. It caused a lot of stress.

Very easy check in.

Excellent location but the apartment and particularly the furnishings are starting to show wear and age. Limited staff support only short hours onsite.

Nice apartment & good location

Great location fantastic staff. Willing and helpful

Clean room and very good staff, nice pool area

I love Ode Properties. They have amazing beds. I was empathetic toward the front desk staff, as she was dealing with an impossible customer, and I had to wait a while to check in, but because we commiserated she upgraded me. It was so thoughtful of her. I loved my room. Only annoyance is the motorbikes zooming around on the roads behind the hotel at odd hours of the night. I absolutely love that they give you free coffee and pastries. It may be a millennial thing but that’s deeply important to me. This is a large self-serve kind of place but I love it. May not be the right spot for people who want a lot of amenities and service being provided. I’d say a younger crowd would thrive here. Great bar.

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.

Very easy check in.

We have stayed here before, this time in the middle building, great location, Few things let the stay down. 1. No air-con in the 2nd bedroom, fine at this time of year with ceiling fan but you would swelter in summer. The previous unit we were in had air con in both rooms so ask the question when booking. 2. 2nd bedroom ensuite had no towel racks. We used the fold out laundry rack. It is a small ensuite but you could have at least one rack and a hook or two. 3. Its a 2 bedroom unit suitable for 2 couples but only 3 kitchen chairs and a disappointing tiny patio table and only 2 small stools on the patio. Nice coffee shop down stairs, easy walk into Queen St, the theatre or the many restaurants in the area. We will stay there again.

I love Ode Properties. They have amazing beds. I was empathetic toward the front desk staff, as she was dealing with an impossible customer, and I had to wait a while to check in, but because we commiserated she upgraded me. It was so thoughtful of her. I loved my room. Only annoyance is the motorbikes zooming around on the roads behind the hotel at odd hours of the night. I absolutely love that they give you free coffee and pastries. It may be a millennial thing but that’s deeply important to me. This is a large self-serve kind of place but I love it. May not be the right spot for people who want a lot of amenities and service being provided. I’d say a younger crowd would thrive here. Great bar.

Great location fantastic staff. Willing and helpful

I didn't like that the weekend cleaning staff weren't very thorough. In room dining menu was scarce of meat dishes, but the food was delicious anyway. There was also a Sundays and public holidays surcharge on room service. However the room itself, was fantastic! The view was nice, the room and furniture were neat, tidy and clean. An in-room coffee pod machine with complementary pods and bottled water. The bed was extremely comfortable and luxurious. The staff were great and very helpful. Unfortunately there was no information upon/during booking about the gym and pool currently being under renovation. This was very disappointing as access to these facilities were at 2 seperate locations within an 800m radius of Ovolo. This was disclosed to me only at check-in.