Bang Kachao Waterpark Holidays

Staff was excellent and very helpful during our stay. Accommodations are excellent and located close to a mall and other shops

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

It was nice to stay at least one night, customer service phenomenal Ty!!!

The breakfast was good and the room nice

The hotel is located far from the BTS station. There is a lot of noise from the neighboring rooms.

The hotel is located far from the BTS station. There is a lot of noise from the neighboring rooms.

The breakfast was good and the room nice

The staff were wonderful. Very attentive. The building and room is outdated and it smells very musty. Very strong musty smell. Like its damp.

Good but shower water went from boiling hot to cold. Very hard to control. Great Breakfast fruit.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Everything about my stay was fantastic. I can’t fault anything, the friendly staff, the huge variety of options for breakfast, the suite, to the nightly chocolates. The balcony view overlooking the city was impressive. Thank you for an enjoyable stay.