Hjälmaren Waterpark Holidays

I absolutely loved the staff in reception. theywent above and beyond

Thanks. Great location and nice room.

Excellent position for everything

Room with double bed was too small. Buffet breakfast was lovely. Staff was friendly and helpful

Beautifully decorated hotel, quiet and safe. Walking distance to everything. The only issue we had was one of the single adjustable beds did not work. The room was an upgrade for my VIP status. We notified the front desk of the problem and were told they were aware and they can send someone the next day to check on it. Wouldn’t work for us on our one overnight layover. Overall, we would stay again!

I’m writing this review with mixed feelings, as my March stay at this hotel was excellent – the room was in great condition and the service was outstanding. Unfortunately, my recent visit fell far short of those expectations. Upon arrival, my initial room had an unpleasant odor that made it uninhabitable, requiring me to request a room change. The spa facilities were poorly maintained, with what appeared to be half-eaten fruit left in the area throughout my entire stay. The gym experience was particularly disappointing due to unprofessional staff behavior. During my workout, staff members walked through my exercise space without any acknowledgment or courtesy while I was warming up. On a positive note, the general hotel staff were nice and helpful throughout my stay, which made the other issues even more disappointing by contrast. Given how pleasant my previous stay was, I had high expectations for this return visit. Unfortunately, the decline in room quality, facility cleanliness, and gym staff professionalism made for a truly disappointing experience overall. I hope management addresses these issues to restore the standards I experienced during my March visit.​​​​​​​​​​​​​​​​

Excellent position for everything

Very nice place. Small rooms but nice beds and the staff at front desk were very accommodating. Especially Andrea, she was very helpful.

Room with double bed was too small. Buffet breakfast was lovely. Staff was friendly and helpful

Thanks. Great location and nice room.

Excellent position for everything