Dubai Waterpark Holidays

My favorite hotel in Dubai Loved the area Thank you so much for this amazing experience See you soon

The family room included 2 murphy beds which is great for a family of 4

Our family selected Burj Al Arab for our 2025 annual vacation after hearing many exceptional compliments about its luxury and service. The experience fully confirmed its reputation. From our arrival, the hospitality was outstanding. Our suite was available three hours early so we could prepare for our desert tour. The two-bedroom suite is beautifully designed, spacious, with refined Arabic style and ideal privacy for a family stay. We had one concern at check-in: part of the exterior view was blocked by white poles. After messaging the E-butler, Brandon from the front office took exceptional initiative to locate an alternative suite and personally escorted us to view it. He arranged butlers to support the move. This was a generous effort beyond expectation, and much appreciated. We also asked about a two-hour late checkout due to a midnight flight. Understanding it might not be feasible, we were very grateful that the hotel approved it, making our final day relaxed and enjoyable. The E-butler service is efficient and responsive, and the in-person butlers are professional, kind, and pleasant to interact with. Special thanks to Marmar, Edwin, Marvin, and Aldrin. On our last evening, returning to find a lovely cake, roses, bears, and fine bath salts was a delightful surprise for the whole family. A thoughtful gesture. Overall, our stay has been wonderful, and the hotel team played a key role in making our family vacation memorable. Thank you. We look forward to returning.

Excellent hotel, facilities, dining options and wonderful staff.

Very friendly stuff food is great ,and very clean , highly recommend

Excellent hotel, facilities, dining options and wonderful staff.

The family room included 2 murphy beds which is great for a family of 4

Our family selected Burj Al Arab for our 2025 annual vacation after hearing many exceptional compliments about its luxury and service. The experience fully confirmed its reputation. From our arrival, the hospitality was outstanding. Our suite was available three hours early so we could prepare for our desert tour. The two-bedroom suite is beautifully designed, spacious, with refined Arabic style and ideal privacy for a family stay. We had one concern at check-in: part of the exterior view was blocked by white poles. After messaging the E-butler, Brandon from the front office took exceptional initiative to locate an alternative suite and personally escorted us to view it. He arranged butlers to support the move. This was a generous effort beyond expectation, and much appreciated. We also asked about a two-hour late checkout due to a midnight flight. Understanding it might not be feasible, we were very grateful that the hotel approved it, making our final day relaxed and enjoyable. The E-butler service is efficient and responsive, and the in-person butlers are professional, kind, and pleasant to interact with. Special thanks to Marmar, Edwin, Marvin, and Aldrin. On our last evening, returning to find a lovely cake, roses, bears, and fine bath salts was a delightful surprise for the whole family. A thoughtful gesture. Overall, our stay has been wonderful, and the hotel team played a key role in making our family vacation memorable. Thank you. We look forward to returning.

Great and helpful staff, clean rooms and great location.

Great location and amenities

Everything was amazing from the staff to the amenities to the room. Will come again

Room uograde was charged and level of service has dropped

Great location and amenities

Everything was amazing from the staff to the amenities to the room. Will come again