Long Island Scuba Diving Holidays

Spent 3 days here on a pre Xmas visit. Nice enough hotel lobby and adjacent bar as you enter, friendly staff but busy and maybe need more available at busy times. Room OK and clean enough but would have been better if a little bigger. Disappointed that the daily hotel extra charge was more than Expedia advised. This needs clarified.

Staff was impeccable! The decor was elegant and kid friendly. My girls loved the decor especially the outdoor wonderland. The hotel was sooo clean. Probably one of the best hotel experiences we ever had. Thank you Rui for a wonderful experience

This property was fair. Rooms were clean and adequate. Our family stayed there in two rooms and met 4 other family members in the only space available to meet—an area with lots of empty tables and chairs outside the snack bar. (The lobby is very small and seating uncomfortable.) Not all of us could tolerate their mediocre coffee so some had coffee from an outside vender. Though there were lots of empty tables on a Fri. at 7:30am, the manager told us to move outside in the 39° weather. We weren’t bothering other guests since there were no others in there and had paid almost $5,000 for our rooms, we just wanted to visit with family. Even after we bought some coffee and croissants, we were told we were setting a bad example by having cups with a different brand. We would not return here due to the lack of friendly attitude to guests, lack of space and seating.

This is a wonder hidden gem of a hotel

The room we had was fantastic. A very good size for staying in NYC, superb storage space and a nice bathroom. The hotel foyer is nice, modern and comfortable as well as the corridors. The cleaning staff were very good and made sure the room was great each day. The location of the hotel is ideal, close to 2/3 subway lines for travelling around the city. Would recommend the hotel most definitely.

Service. Personalized service and true care

This is a wonder hidden gem of a hotel

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.