Central Los Angeles Scuba Diving Holidays

All good

Clean and convenient

The staff was wonderful and the hotel conveniently located near great restaurants and bars. The rooms were well appointed and clean. My only complaint was the constant glass recycling noise by nearby restaurants and bars (our room was facing west). The noise seemed to go on several times a day. Also the Tesla "test" drive was a fun perk!

While the location was great, the property itself was extremely disappointing. Our room had stained carpets, a faulty nightstand that kept beeping and required an engineering visit at 10 p.m. on our first night, and poor soundproofing that allowed us to hear the guests above us. The most concerning issue was that disgusting black material began coming out of our sink over the following two days. The hotel had also shut off the water for several hours one evening, presumably to address a maintenance issue. We have no way of knowing what the material was, but its appearance was alarming and left us genuinely concerned about the water quality. We became so uncomfortable with the situation that we were afraid to shower. To be fair, the manager on duty was very kind and offered to send engineering to address the problem. However, we were out all day and didn’t return until late, when engineering was no longer on-site. We also weren’t comfortable allowing someone into our room while we were away. Regardless, guests should not have to deal with these kinds of conditions in the first place. Between the stained carpet, late-night maintenance issue, noise, and what appeared to be a serious plumbing problem, this stay fell far below the standards we expect from a hotel of this caliber. A pleasant manager cannot make up for a poorly maintained property and a room that leaves guests questioning whether it’s safe to use the water. We will not stay here again.

First time at the Sun Rose West Hollywood and had a wonderful stay. Great location. Loved the ambiance, relaxed by the rooftop pool, and slept in a comfortable bed. Loved getting coffee at Dialog. Shoutout to the hotel staff especially Hans and Angelina! Reminder to enter hotel from Olive Street (turn from Sunset).

All good

Loved the location and how tentative the staff was towards us at all times. Also felt very safe.