Perth Hills Mountain Holidays

Friendly welcoming staff. Quiet room, comfy bed, great night sleep. Loved breakfast. Everything spot on.

Love staying at the Alex. Can't wait for my next visit. Helen x

GUS Premium Room on 4th floor of the modern Garde Hotel. Very comfortable, spacious room with large bathroom. Room 414 faced west, so avoided any noise from Freo Social Music venue next door. No noise heard from other guest rooms. King size bed, next to the picture window. I would not recommend this room layout for anyone with mobility issues or poor flexibility - you either have to clamber over your partner or manoeuver around end of bed to get out! No problem for us though. Design is minimalist. There is a hanging rail instead of a wardrobe, and a large single drawer that requires bending over to reach. Free one-off mini bar included in room price, and a welcome drink between 4 - 7pm in Anglesea's bar. Tea & Coffee (pod & instant) available in room. There are complimentary water carafes that you can refill with still or sparkling water in each corridor - great idea, particularly if you're going out for the day! The bathroom is excellent. Rainfall shower (no showercap in room - ask at reception). Deep bath for soaking in, etc, etc The breakfast is continental - fresh fruit, granola, pastries. Gluten free choices available. Cooked breakfast available, but we were too full! Overall, a delightful stay - we will be back.

Tried to call the hotel was put on hold for longer than 35 minutes, which I don’t think is acceptable and then at the end of the day the call was disconnected. Could not get hot water when I went to take a bath shower in the evening ran it for at least 5 to 10 minutes. Still no hot water. I think the hotel is overrated. It’s old needs to be updated.

The entertainment within the room needed to be updated. Tv wasn’t smart tv so I couldn’t stream anything like Netflix or Disney also the stereo wasn’t Bluetooth only cd so wasn’t able to use that either. Room was clean and everything else was great

Room was impeccable! Amazing location. Staff treated us with the utmost respect and kindness. Appreciated the luxury all the way from Melbourne, Australia.

Room was fabulous, but check in took long time. Refunded of deposits took long time also

The room was lovely, clean and spacious. Unfortunately, on the last day of our stay the drain hole down the side of the toilet was letting out a nasty, fishy smell. The staff were very friendly and polite. Breakfast was great!!! Drinks at the bar were great and bartender was fantastic. The pool area was nice but in an awkward place to get to.

The external facilities could be highly upgraded and maintained better. This includes garden and grass maintenance, cleaning of walls, carparks and common areas. Rooms could have more modern accessories including tea and coffee facilities that reflect the room cost per night. More staff on has there appeared to be minimal staff. Would note the staff that were on, were fantastic. The have a table ordering system (Me&U), wasn't functional. Area outside Riverview rooms was dirty, no seperation from adjacent rooms and overlooking a carpark that radiated heat. Overall for the price per night, some serious TLC nees to be applied to get this hotel to what it could potentially be. Also, ordered a kids parmi and adults parmi, absolutely identical. One was $15 and the other $28, underwhelming. Positives - good bed and bathroom in room was nice. Staff that were on did a great job.

Love staying at the Alex. Can't wait for my next visit. Helen x

Friendly welcoming staff. Quiet room, comfy bed, great night sleep. Loved breakfast. Everything spot on.