Thousand Islands Mountain Holidays

Love the property! They have a restaurant on site, the location is walking distance to restaurants, coffee and Trader Joe’s. Perfect for a morning walk!

We had a great experience! The room was amazing; very clean and we had a good view to the pool and mountains. Had a little issue with my rewards card not generating at the machine but the casino clerk helped me out and was extremely helpful! Over all, great place to stay! Definitely be staying here next time! Parking garage, our room key did work to exit garage and we had to call for assistance everytime we needed to leave the parking garage. A bit of feedback, it would have been nice to have reserved parking just for resort guests, there was times we had to park very far from building.

Me my kids had an amazing time the pool was beautiful all the staff was very friendly, our room was very clean, very spacious the view was amazing. I’m very happy we chose Virgin hotel for our family getaway.

It’s a little Outdated. The nightstand lamps were not working and we couldn’t get help even if we called two days in a raw.

Friendly service, clean, great location

Always a great trip! Wonderful hotel!

Room service was awesome. I did not appreciate being asked if I was staying at the hotel or not each time I went out and returned. I observed that no other guest were being asked

We booked a Casita room for a 3 day weekend for our last trip before we have our first baby. I didn’t put any notes or anything on what we were there for, but when we checked in we were informed we had been upgraded to an oceanfront suite. We were blown away by this room. It was massive and had multiple balconies to sit on and enjoy the views. We ended up spending most of our time in the room because it was just the best. We did go to the adult pool and another quiet pool that were both very nice. Megan at the vista pool was great! We had breakfast at the Catalina kitchen a few times which was great. The room service was great. I do wish I had done a little more research and made reservations for the other restaurants on site as they were booked. Overall it was an amazing place and we were so thankful they upgraded us, we didn’t want to leave!

Nice location off the freeway. Pool was great. Breakfast was good and they offer another selection you need to pay for. Had a suite room great view

Love the property! They have a restaurant on site, the location is walking distance to restaurants, coffee and Trader Joe’s. Perfect for a morning walk!

Parking was free. The cypress location charges for parking.