Sand Island Mountain Holidays

Great view of diamond head and beach, as advertised. Bathroom lacked good lighting. Very clean. Great location close to restaurants, shopping and beach. Good amenities. But not on the beach

Welcoming and accommodating staff made our short stay at this oasis memorable!

Lots of other places to eat nearby but the food at the laylow is exceptionally good. The coffee is amazing.

Upon check in we were not happy with out room. As we checked in late at night we just decided to just go to bed and try for an upgrade the next day which we received at a more than fair cost. The new room was absolutely beyond what we could have expected with 90 degrees of ocean view from in front of the hotel all the way down to the lagoon. We enjoyed a full view of the fireworks one night. The walk to the beach was about 2 minutes just across the road. Room service was great and nightly reception was a nice touch offering free drinks. The breakfast included allowed for a quick start in the day, not having to go outside of the hotel and eat at some other restaurant. Overall, the hotel exceed our expectations.

Welcoming and accommodating staff made our short stay at this oasis memorable!

Almost everybody on the staff was great. I think this hotel is very overrated and not worth the price. I came from The Four Seasons in Ko Olina and expected a very different vibe. Personally, I would highly recommend staying at the Royal Hawaiian instead as it’s extremely charming and much less expensive. For me, this hotel was all looks and no substance. With that said, there was nothing wrong with it. Just wasn’t for me.

Simply Amazing!!! *****

friendly staff, quick service, requested more towels and toilet paper and it arrived within 5 minutes. Loved the shops on the first floor and food trucks located right across the street where the workers were just as kind. Our AC stopped working our last night there, then our socket blew after plugging in a phone charger. All in all great service and great experience. I would stay here again.

Communication about checking in should mention you need to go to the BI Resorts office to check in. There is not a reception desk in the lobby and the security guard knows nothing about where to go to check in.

Amenities are excellent. Staff is friendly. Its a second time we stayed in this hotel. Close to beach and cafe. No bad smell anywhere in the hotel. Fresh and clean air. Wifi was ok.