Riviera Maya Mountain Holidays

The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time.

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!

The staff is very helpful and hardworking to make sure you have a great getaway.

I had an amazing time, the property was stunning. A breath of fresh air and exactly what I needed for a vacation

Truly an enjoyable stay and trip! The staff were wonderful, kind, and very accommodating. The food was pretty good, although we loved the Italian and Mexican restaurants by the pool the best. Thank you for making our trip away so relaxing and enjoyable!

Excellent place !!!! The place is like a. Dream!

All the all inclusive amenities were booked when we checked in. So we got no free excursions as promised.

One of the best stays I've had in Mexico thus far. Atmosphere was great.

Could not believe they supply a coffee machine but no coffee! Only hotel in multiple across Mexico 15 day trip to disappoint. When trying to get coffee for machine told by reception go to dinning room to buy. Dining room told me go to reception or shop! Shop only has instant coffee which is horrible!

The staff is very helpful and hardworking to make sure you have a great getaway.

We've been coming to Beachscapes on/off over the years since 2015. It has one of the most amazing beaches. The water is always calm and the only waves you experience is from the people renting jet skis and boat owners. Over the years we noticed some great changes they've made, some include a heated pool palapas with an included table for items and 2 beach chairs per palapas. There are rules for them which include no reservations by leaving items or towels on them for long hours. We will be back soon with more of our family. The restaurant within Beachscapes serves great food from 12pm to 10pm. If you feel like venturing out, you can take a half mile walk to many restaurants and hang out spots. One of our favorites was Tacos Rigo. Thank you to the wonderful staff at Beachscapes for making our experience great over the years!