Southwest Orlando Mountain Holidays

Amazing suites, linen was changed everyday and staff was friendly/very helpful.

Todo muy bien todo fue excellent

This was my second time staying at this property. The first time was lovely. The second time was not as great. We arrived for our check in early, around 3:30pm and the room was not ready. They told us it would be ready in 15 minutes so we decided to go eat something. After eating, we called the hotel and asked if our room was ready. This was about 4:30pm. The person on the room replied “ummm, hold on” and after putting us on hold told us our room would be ready in 15 minutes. We weren’t able to check into our room until about 5:30pm, a whole hour and a half after check-in. After this our stay was uneventful until I decided to do a quick load of laundry the night before leaving. After having my clothes in the dryer for about 45 minutes, I check on them and they were still soaking wet. I tried another setting and they were still wet after another half hour in the dryer. As it was late I had to lay out my clothes and pack them still damp the next morning.

Great stay yet again. Asked for a golf view high up before check in. When we arrived we were told the hotel was sold out and given a really poor room but could move the next day. We eventually moved to the room as requested. A great resort with great amenities and generally a lovely holiday. My advice would be to call the hotel on the day of check in as they don’t look/reply to emails.

Loved it!

Nice

We stayed here for a few days while visiting the parks. It was nice and convenient. The condo was clean and we had plenty of room.

El resort muy bueno si vas con niño se divertirás mucho, no me gustó la piscina de niños tiene mucho cloro.la habitación muy buena llegamos a las 12 y 20 disfrutamos del water park y a la 1y 45 ya estaba lista la habitación. Por favor cuando vas a hacer el check-in hay una persona enfrente que intenta vender unos tour a cambio de una tarjeta de regalo de 120 , y tienes que poner un depósito de 75 , no se dejen convencer que no hay posibilidad de cancelar te hacen literal ir obligado es a 30 minutos del hotel y el tour dura mas de los 90 minutos porque te intentan vender estancia en el hotel y la gif card es solo para gastar en e l hotel , ella te engaña de q puedes usar en tickes de parques es mentiraaaaaaa todo. Disfruten sus vacaciones y no pierdan 4 horas ( entre tour e ida y vuelta)por 120 dolares