Kona Coast Mountain Holidays

Nice property, but very run down. Rooms are old, smelly and dirty. Rooms get cleaned every other day, but it’s more like a quick refresh. Hotel doesn’t offer many dining options and food is subpar. Everywhere closes early, pool is always out of towels. They don’t offer any complimentary water for the guests, not even at the pool. Tram only works on 1 side of the property. The staff is very friendly and helpful.

Na

The beach is the best. Just about all negative aspects of the property are measured against the gorgeous water and wonderful beach. The room was a bit dated. Carpet looked tired, small roaches in bathroom sink area. The fat foam pillows are uncomfortable. They also put us in a room for disabled individuals but we were too tired to argue after three flights and a long rental drive at that point. The buffet is very good and staff are excellent. We don’t spend a lot of time in the room so no big deal in the room critique. BUT at 1k per day for a suite, it’s worth mentioning the rooms look tired.

The room was clean and really nice. Most staff were friendly and helpful. Next time, I will request not to be in a building next to the main road that is quite busy.