Cagbalete Island Mountain Holidays

While some equipment were aged, hotel room and equipments in the room were kept clean. However, the bathroom of the public area such as ground level and leobby were not kept clean. Most likely some of the customers not using properly, but I didn’t like it.

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

Consistently great service, clean, very comfortable.

My daughter and I loved this hotel! We will definitely try to rebook here again if we can. The room was accomodated to what we needed so it was perfect and if there was something missing you just had to ask. They had a wide range for breakfast and catered to your Mediterranean close to you english breakfast (not quite there) but a lovely try. The swimming pool was also lovely which had a great seating area. We also loved that there was a supermarket right next to us, which you can even access through the hotel. The location was great for where we needed to stay, but everything is definitely accessible whether you take a cab or walk.

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

I should have partial refund and discount. The cable tv network had been stripped of its normal and routine channels of bloomberg, axn, tap and HBO (and many others). I complained to desk and IT, and they did not know. finally a supervisor of IT came to my room to say that their cable tv had been stripped or taken away. I would have stayed 3 more nights if they had cable tv (a feature in all Manila hotels for foreigners), but when my 2 nights were used up, I left asap.

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

My daughter and I loved this hotel! We will definitely try to rebook here again if we can. The room was accomodated to what we needed so it was perfect and if there was something missing you just had to ask. They had a wide range for breakfast and catered to your Mediterranean close to you english breakfast (not quite there) but a lovely try. The swimming pool was also lovely which had a great seating area. We also loved that there was a supermarket right next to us, which you can even access through the hotel. The location was great for where we needed to stay, but everything is definitely accessible whether you take a cab or walk.

So great stays

No hot water, the shower floods, and no free parking, got charged each day for parking

hotel itself is visually stunning, would stay here again if I never had to leave the property because when you stay here there's no need to ever leave. lol. also, idk if this just a Manila thing because of the humidity but the room was very... mildewy. I was only there 24 hrs so it didn't bother me though.