Serangan Mountain Holidays

Hotel was stunning! Gardens and Pool Area were amazing! Staff from all sections were very attentive.Shout out to Kadek at the restaurant in the evenings, young guy who went out of his way to assist and give individualised service! We had an Ocean view room which was wonderful, can hear waves on beach, although room 213 close to pool area so not very private. Bit of a distance to town area, and whilst shuttle was advertised at set times, taxi service is available from reception for 30k which is a far better option (although not mentioned at check in - would suggest in future). Buffet breakfast was nice, restaurant meals were good, but drink prices quite expensive (65k a small Bintang outside prices around 35k). Definitely would stay again.

Absolutely wonderful, nothing was too much trouble for the staff. Housekeeping was amazing. Always happy and smiling. Thank you for the wonderful stay. Would highly recommend.

For what we paid it was good value near where we needed to be for an event, Staff are very friendly and helpful especially in the kitchen, overall not a bad stay

While the property is a little older it was a great size and still well maintained/ clean. We had a villa with enclosed lounge/ living area but don’t believe all villas have this so it was great to be able to also utilize AC in the living space. Location is slightly hidden from Main Street which is a bonus as it was very quiet across our whole stay. Breakfast options were not too bad (lots of options but lots of other delicious places to go out for breakfast). Staff were lovely and accommodating when requesting changes to room cleaning times or turn down service. Pool is surrounded by lush plants so perfect for a relaxing swim. If you are seeking a space to lounge in the sun however the pool deck received minimal sun at all. Perfect for us wanting the shade.

Amazing property in a great location with so much on your doorstep to do within walkable distance including great restaurants and beautiful beaches. The team at Sienna Villas are incredible and made our holiday amazing.

The room was great the view was awesome. Staff amazing. Spa amazing

While the property is a little older it was a great size and still well maintained/ clean. We had a villa with enclosed lounge/ living area but don’t believe all villas have this so it was great to be able to also utilize AC in the living space. Location is slightly hidden from Main Street which is a bonus as it was very quiet across our whole stay. Breakfast options were not too bad (lots of options but lots of other delicious places to go out for breakfast). Staff were lovely and accommodating when requesting changes to room cleaning times or turn down service. Pool is surrounded by lush plants so perfect for a relaxing swim. If you are seeking a space to lounge in the sun however the pool deck received minimal sun at all. Perfect for us wanting the shade.

Amazing property in a great location with so much on your doorstep to do within walkable distance including great restaurants and beautiful beaches. The team at Sienna Villas are incredible and made our holiday amazing.

Very friendly and helpful staff, kindly upgrade our room to a spacious suite. Food is good. Water pressure in the bathroom is a bit weak.