Las Vegas Mountain Holidays

Starting to get very outdated. Needs a renovation

The room carpet was not vacuumed.

Room was very clean with a beautiful view! Room service was quick and efficient. Every employee that we encountered was friendly and helpful. My only complaint (and it's not huge) was that security was a bit aggressive with my newly minted 21-year old son a few times. The same security guard checked his id more than once in the 24-hours we were there. Additionally, the table service at the breakfast buffet was a bit slow. We purchased the endless pour package and waited a few times to have our beverages refilled. It almost seemed intentional.

Pay attention if you are staying in Encore to the North and South portions of the hotel. The south side on the 25th floor overlooking the hotel and toward the Sphere is awesome until Friday night when the outdoor night club by the pool plays very loud music with deep subwoofer. The boom boom at different rhythms prevented our sleep, At 2:30 a.m. the booming was still happening, after going on all day Friday, and the front desk offered us earplugs and suggested we close our drapes. This noise continues until 4:00 a.m. whether there are people there or not. When checking out, the clerk recommended staying on the north where it's quiet. Apparently, there are consistent complaints. Also, in the various lounges and bars, smoking is allowed. This hotel was highly recommended to us, but after getting 2 hours of sleep to rise at 6:00 a.m. for an outgoing flight, we won't be stying there again. Apparently the few folks that attend the outdoor booming bar are more important than the folks trying to sleep all the way up to the 25th floor! Expedia needs to put a disclaimer for these rooms on that side of the hotel. We ended up having to cut our trip short and for that we were grateful-trying to sleep with that noise three nights in a row would have been impossible.

The property was clean and well maintained.

The property was clean and well maintained.

Room was very clean with a beautiful view! Room service was quick and efficient. Every employee that we encountered was friendly and helpful. My only complaint (and it's not huge) was that security was a bit aggressive with my newly minted 21-year old son a few times. The same security guard checked his id more than once in the 24-hours we were there. Additionally, the table service at the breakfast buffet was a bit slow. We purchased the endless pour package and waited a few times to have our beverages refilled. It almost seemed intentional.

Pay attention if you are staying in Encore to the North and South portions of the hotel. The south side on the 25th floor overlooking the hotel and toward the Sphere is awesome until Friday night when the outdoor night club by the pool plays very loud music with deep subwoofer. The boom boom at different rhythms prevented our sleep, At 2:30 a.m. the booming was still happening, after going on all day Friday, and the front desk offered us earplugs and suggested we close our drapes. This noise continues until 4:00 a.m. whether there are people there or not. When checking out, the clerk recommended staying on the north where it's quiet. Apparently, there are consistent complaints. Also, in the various lounges and bars, smoking is allowed. This hotel was highly recommended to us, but after getting 2 hours of sleep to rise at 6:00 a.m. for an outgoing flight, we won't be stying there again. Apparently the few folks that attend the outdoor booming bar are more important than the folks trying to sleep all the way up to the 25th floor! Expedia needs to put a disclaimer for these rooms on that side of the hotel. We ended up having to cut our trip short and for that we were grateful-trying to sleep with that noise three nights in a row would have been impossible.

Very clean and comfortable

The room is clean. It is good overall. Staff is ok. A vanity faucet is leaking in our room.

Great place! Clean, good smell, great beds and big rooms. Love this stay!