East Coast Thailand Luxury Holidays

We had a wonderful family stay at Centara Grand Mirage Beach Resort Pattaya. The resort is fantastic for families, with a beautiful private beach, fun water park, and plenty to keep both adults and children entertained. A special thank you to Jolie at the Front Desk, who was warm, patient, and professional throughout our check-in. She immediately made us feel welcome. The breakfast buffet was outstanding, with an impressive variety of local and international dishes. We also enjoyed the seafood BBQ, which was flavorful and well prepared, although the selection was not quite as extensive as breakfast. Our biggest highlight was the exceptional service from Rush, one of the poolside attendants. When my wife's hotel sandals were taken from her chair, Rush went above and beyond to help us. He took the initiative to find a replacement pair and turned what could have been a frustrating situation into a wonderful example of genuine hospitality. Thank you to Rush, Jolie, and the entire Centara Grand Mirage team for making our stay so memorable. We had a fantastic family vacation and would happily return and recommend this resort to others.

The breakfast was good with many options. Checkin and checkout were quick. The room was comfortable. The pool facilities are nice for kids, however, they are very poorly managed. Despite there being three guards around to manage the kids sliding through the water coaster, the guards managed to flop it up. My little one got smashed on the head by another kid who the "life guards" let go down the slide before mine had even cleared coming through the tube. He got a massive bump on his head and for the rest of the trip did not go on the slide except early in the morning next day before anyone else had arrived, and immediately stopped after the first kid arrived to use the slide, for fear of being injured again. Thanks Amari! The concierge desk was also quite poorly managed with prioritizing. I could never find him at his station and when I did, he reluctantly answered questions. Overall a good hotel in terms of facilities but with substandard staffing, training, procedures and security.

The breakfast was good with many options. Checkin and checkout were quick. The room was comfortable. The pool facilities are nice for kids, however, they are very poorly managed. Despite there being three guards around to manage the kids sliding through the water coaster, the guards managed to flop it up. My little one got smashed on the head by another kid who the "life guards" let go down the slide before mine had even cleared coming through the tube. He got a massive bump on his head and for the rest of the trip did not go on the slide except early in the morning next day before anyone else had arrived, and immediately stopped after the first kid arrived to use the slide, for fear of being injured again. Thanks Amari! The concierge desk was also quite poorly managed with prioritizing. I could never find him at his station and when I did, he reluctantly answered questions. Overall a good hotel in terms of facilities but with substandard staffing, training, procedures and security.

We had a wonderful family stay at Centara Grand Mirage Beach Resort Pattaya. The resort is fantastic for families, with a beautiful private beach, fun water park, and plenty to keep both adults and children entertained. A special thank you to Jolie at the Front Desk, who was warm, patient, and professional throughout our check-in. She immediately made us feel welcome. The breakfast buffet was outstanding, with an impressive variety of local and international dishes. We also enjoyed the seafood BBQ, which was flavorful and well prepared, although the selection was not quite as extensive as breakfast. Our biggest highlight was the exceptional service from Rush, one of the poolside attendants. When my wife's hotel sandals were taken from her chair, Rush went above and beyond to help us. He took the initiative to find a replacement pair and turned what could have been a frustrating situation into a wonderful example of genuine hospitality. Thank you to Rush, Jolie, and the entire Centara Grand Mirage team for making our stay so memorable. We had a fantastic family vacation and would happily return and recommend this resort to others.

This is very poor hotels

The breakfast was good with many options. Checkin and checkout were quick. The room was comfortable. The pool facilities are nice for kids, however, they are very poorly managed. Despite there being three guards around to manage the kids sliding through the water coaster, the guards managed to flop it up. My little one got smashed on the head by another kid who the "life guards" let go down the slide before mine had even cleared coming through the tube. He got a massive bump on his head and for the rest of the trip did not go on the slide except early in the morning next day before anyone else had arrived, and immediately stopped after the first kid arrived to use the slide, for fear of being injured again. Thanks Amari! The concierge desk was also quite poorly managed with prioritizing. I could never find him at his station and when I did, he reluctantly answered questions. Overall a good hotel in terms of facilities but with substandard staffing, training, procedures and security.