Central Thailand Honeymoon Holidays

Excellent staff who show genuine concern for their guests

Great room, friendly staff.

*

We had a large room with nothing to complain about. It is a bit outdated.

Even the hotel wasn’t located in close proximity to the monorail. The well-organised transportation made no difference to other hotels located just on steps from the BTS . Great spa and pool , service , breakfast with ongoing free coffee and tea at lobby

Even the hotel wasn’t located in close proximity to the monorail. The well-organised transportation made no difference to other hotels located just on steps from the BTS . Great spa and pool , service , breakfast with ongoing free coffee and tea at lobby

We had a large room with nothing to complain about. It is a bit outdated.

There are so many better options in Bangkok for the money/hotel class. First, our check in (which was supposed to be in the private club lounge that we paid extra for) took almost 40 minutes, as we were ushered to a weird corner desk area then forgotten about until I finally asked a staff member. Our bags finally showed up to our room 30 minutes later. The hallway outside our room had a damp smell that they were trying to cover with too much air freshener. The shower door seal was also broken, which caused the shower to completely flood the bathroom floor. I called guest services to tell them it needed fixed, they first tried to argue with me that I didn't shut the shower door correctly. I've been using showers for nearly 50 years, this was not user error. They said they would send someone up, that never happened despite two more calls during our stay. We just lived with soaking wet floor mats and using our towels to mop the bathroom floor after quick showers. Then the club lounge... Unlike 99% of the club lounges we've experienced in hotels around the world, this one had very limited times where actual snacks/drinks were available. Also, when we came during their advertised "happy hour" period, we were rudely told we couldn't use one of the several open tables and would have to sit in the lobby area without any explanation as to why. Then at checkout they tried twice to charge us for the Saffron cruise which was also supposed to be included in our room rate.

Excellent staff who show genuine concern for their guests

Even the hotel wasn’t located in close proximity to the monorail. The well-organised transportation made no difference to other hotels located just on steps from the BTS . Great spa and pool , service , breakfast with ongoing free coffee and tea at lobby

This hotel is beautiful and clean. The pool is very nice, as well as the fitness center. While staff are friendly, there were a few things that made our stay just okay. We splurged to stay here and have a relaxing few days in Bangkok. When we checked in, we confirmed that we wanted a king sized bed, and they also told us where and the timings for breakfast. However, we found that we had twin beds instead. After many phone calls, they wouldn’t move our room and insisted on placing a mattress cover over the 2 beds to make it one. We stated that we didn’t want this and to leave it as is, but they did it anyway when we were out of the room. We weren’t offered anything for this inconvenience. When we showed up to breakfast, we were told that it wasn’t included. Usually, when breakfast isn’t included, they tell you this at check-in and also state how much it would be to add it. Finally, there are people who work at the hotel and constantly try to get you to join a talk from 10:00-11:30 about the hotel. After which, you can get some credit and a limo ride to the airport. Even after stating we didn’t want to give up time to attend, people would literally chase after us trying to talk us into it. I’ve stayed in Bangkok numerous times. There are nicer (and cheaper!) places to stay that don’t have this many inconveniences.

Excellent staff who show genuine concern for their guests

Even the hotel wasn’t located in close proximity to the monorail. The well-organised transportation made no difference to other hotels located just on steps from the BTS . Great spa and pool , service , breakfast with ongoing free coffee and tea at lobby

We had a wonderful stay here and the staff were extremely nice and attentive! We had a deluxe king room with a gorgeous view of Bangkok. The hotel had 4 bottles of water and snacks for us and we could ask for more if we wanted more. The breakfast was delicious with a great selection from Asian to Western food. The location was convenient and connected to BTS and a mall. I highly recommend staying here!