Asia Golf Holidays

In room massages where great

Just the staff was nice and food was ok

Overall the hotel it’s clean, however breakfast it wasn’t good, drinks were a bit too expensive and the whole hotel needs absolutely a refresh.

Family friendly, helpful stuff.

Amazing hotel, fabulous amenities, great food/location. We stayed in 7-8 different hotels over the course of a month and this one was by far the best. Above all of the amazing things about this hotel, however, was Cherreen. He made our stay a million times more special. He was so kind, funny and incredibly helpful. We got great recommendations from him and my husband and I were on the lookout for him every time we walked by reception because he just brought the biggest smile to our faces.

Just the staff was nice and food was ok

Pros: Resort & Location: Huge resort with a grand foyer, massive pool, beautiful gardens, and excellent proximity to Karon Beach and local shops/restaurants. Classic Vibe & Well-Maintained: Loved the traditional style with lots of wood and open spaces. You can see they work on maintenance (repainting, updating), which is no small task for a property this size. Staff: Excellent service, attentive and warm. Room: The Paradox Seaview Room was spacious for two and had a lovely outlook over the resort toward the beach. Cons: Initial Room Issue (Room 4022): Had a damp/mold smell that we initially put down to climate as a lot of hotels we’ve stayed in seem to have some mouldy smells in South East Asia , but power trips and heavy rain revealed a leak affecting the room and the electrics. Staff moved us promptly to 4029 for our final night, which was significantly cleaner better and noticeably free from mould smell. If you get room 4022 make sure you check prior to accepting the room. Bar Pricing: Drinks inside the resort are steep compared to local options right outside. A better longer happy hour (e.g. half-price drinks) would have encouraged us to stay onsite for drinks much more often. Breakfast Selection: The buffet is decent, but repetitive over a long stay (we were there 10 nights). Better layout and rotating menu options would be a welcome change.

The quality of service was not as expected for such a 5 star hotel.

One of the best hotels I've ever stayed at. Cannot wait to get back. The only place I will stay when going to Tokyo Disneyland.

Just the staff was nice and food was ok