Truckee River Bike Trail Fishing Holidays

This is a three star property in every level. The staff in the breakfast area were very nice and helpful. Front desk staff were not so helpful and spoke very limited English. The pictures on the Expedia looked much better than reality. The location is however very convenient.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Luxurious! Spa was amazing. Staff super friendly.

Luxurious! Spa was amazing. Staff super friendly.

The staff was amazing, front desk, valet always smiling and very pleasant, very helpful. The restaurant on the 26th floor was a gem, I did not know. The food delicious, music marvelous. Unfortunately I could go only once since they were closed on Sunday.

Luxurious! Spa was amazing. Staff super friendly.

Don’t expect decent service. The staff seems to be terribly frustrated to work there and takes it out on guests who ask basic questions. I had booked a room with a queen bed via Expedia and the front desk person gave me one with 2 double beds. He also charged me for the room despite me showing him the booking via Expedia and the fact that I had already paid a portion of the charges and only owed remaining balance. He double charged me and said he cannot do anything and refused to change rooms to the one I originally booked. Won’t recommend to anyone unless you are ok dealing with a short tempered staff that seems to act like they are doing you a massive favor by letting you stay at the hotel.