Route 62 Cheap Holidays

Driving up to the hotel is definitely the downside. The neighborhood is not great. But the hotel itself is great! The staff are wonderful, the room was nice and clean, the food was good and the parking was great. The hotel is in a convenient location and was perfect for what we needed. If it wasn't for the super staff, we may have gone somewhere else.

This hotel sits right on the edge of the water just a 20 minute Uber ride away from the Victoria and Alfred Wharf. The breakfast is delicious, so it was definitely worth the price. The dinning options at the hotel are endless too with 24/7 room service, a bar, and delicious eats all around. Security is 10/10 and Yvonne at the reception desk was very helpful when it came to helping me extend my stay when my flight was delayed. I would book this hotel again.

Happy all round, will book with them again

While Cape Town itself was wonderful and the food at the hotel was quite good, the overall service fell well short of expectations. Throughout my stay, I constantly had to track down basic amenities and follow up on requests. Service in the restaurant was consistently slow, and on one occasion, I sat waiting for a menu for quite a while, only to be told the staff didn't realize I was there—despite having been acknowledged by a team member when I sat down. Small details were repeatedly missed: complimentary water wasn't placed in the room prior to arrival, requiring me to ask for it, and finished laundry wasn't delivered as promised. There were also communication missteps regarding my room status—my key jacket indicated an upgraded room, but I was placed in a standard entry-level room. If no upgrades were available due to capacity, that is completely understandable, but falsely marking it as an upgrade was disappointing. Finally, checking out at 3:45 AM for a busy travel day was unnecessarily stressful due to confusion over an approved laundry promotion that required extra time to resolve. Given the high ratings, I expected a much smoother, higher-touch experience.

We really appreciated the proximity of this hotel to the airport. The free shuttle was a big plus. We arrived at almost midnight due to flight delays and were gratified to see that the bar and kitchen was open until 1 a.m. The morning breakfast buffet was wonderful. Every staff member with whom we interacted was friendly and helpful. A great way to start our time in South Africa!

This hotel sits right on the edge of the water just a 20 minute Uber ride away from the Victoria and Alfred Wharf. The breakfast is delicious, so it was definitely worth the price. The dinning options at the hotel are endless too with 24/7 room service, a bar, and delicious eats all around. Security is 10/10 and Yvonne at the reception desk was very helpful when it came to helping me extend my stay when my flight was delayed. I would book this hotel again.

Happy all round, will book with them again